야외 연회 공간

67 에어포트 호텔 여행 후기

3 out of 5
67 에어포트 호텔
Mombasa Road, Near Jomo Kenyatta Intl Airport, Syokimau

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 273개 이용 후기 중 103개" "
평점 8 - 좋아요. 273개 이용 후기 중 97개" "
평점 6 - 괜찮아요. 273개 이용 후기 중 53개" "
평점 4 - 별로예요. 273개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 273개 이용 후기 중 7개" "

8.2/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 7월에 1박 숙박함
답변 제공: Brenda T. 님, 2021년 7월 19일
Dear Esteemed Guest, Thank you for reviewing us, We look forward to hosting you again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
공항에서 가깝고 좋은 호텔
뜨거운물도 잘 나오고 레스토랑 음식도 맛있고 저렴합니다. 공항에서 15분정도 거리이고, 안전합니다. 또 케냐에 가게되면 들리겟습니다

4/10 - 별로예요

Brad

좋아요: 청결 상태, 직원 및 서비스
The main reason we booked this property is because it’s near the airport and offered a free shuttle. We arrived in Nairobi around 11:30pm and the shuttle was nowhere to be found, so we were left with hiring a taxi. Joseph at the front desk was nice but only addressed the issue when we brought it up, saying that there’s always someone at the airport. He tried to compensate by offering dinner (at midnight) and then upgraded our room. The room was massive, but that doesn’t matter when you’re just there for 5 hours. The sheets seemed old/poor quality and didn’t quite fit the bed. The amenities say that there’s a/c, but there wasn’t. Joseph was helpful in the morning in contacting our tour provider regarding pickup. When we returned from our safari we stayed downtown at the Best Western and it was easily a better experience for a similar price.
2024년 3월에 1박 숙박함
답변 제공: 67 Airport Hotel 님, 2024년 3월 15일
Dear Brad,Thank you for making us aware of the airport pickup issue and the discomfort you endured in the room. We would like to take this opportunity to apologize for the inconveniences caused by our service delivery. There was a miscommunication in terms of your pick up from the airport which led to the driver not being there on time. We are truly sorry that you had to use a taxi to get to the hotel, our team is working tirelessly to avoid this misunderstanding from happening again. The beddings in the rooms are currently undergoing checks to ensure that the guests are comfortable. We hope that during your next stay with us you will have a better experience. Kind regards,Shareen Kitur,Guest Relations Manager.

10/10 - 훌륭해요

Kalonde

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: 67 Airport Hotel 님, 2024년 3월 6일
Dear Kalonde,Greetings from 67Airport Hotel!Thank you for the positive look forward to hosting you again.Kind regards,Shareen Kitur,Guest Relations Manager.

8/10 - 좋아요

Nancy E

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Mercy 님, 2024년 1월 6일
Dear Nancy,Greetings from 67Airport Hotel,Thank you for the positive look forward to your future bookings.Have a nice day!

8/10 - 좋아요

Reggie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a delay with the pick up from the airport, but other than that. It was very accommodating. Room was noce , clean . And the staff was very nice
2023년 12월에 1박 숙박함
답변 제공: Mercy Mueni, Guest Relations manager 님, 2024년 1월 6일
Dear Reggie, thank you for taking your time to provide us with your valuable feedback regarding your recent stay at our hotel, sorry for the bad experience with our airport pick up, kindly accept our sincere apologies, am glad you liked our rooms and staff, we truly value your feedback as it helps us identify areas for improvement and ensure that our guests have a positive experience. Once again, thank you for sharing your thoughts with us, and we hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

10/10 - 훌륭해요

Scott 님, Galt

2023년 10월에 1박 숙박함
답변 제공: 67 Airport Hotel 님, 2024년 3월 6일
Dear Scott,Greetings from 67Airport Hotel!Thank you for the positive look forward to hosting you again.Kind regards,Shareen Kitur,Guest Relations Manager.

10/10 - 훌륭해요

Greg 님, Scottville

2023년 12월에 1박 숙박함
답변 제공: Mercy Mueni, Guest Relations manager 님, 2024년 1월 9일
Dear Greg,Thank you for the positive feedback, look forward to our future bookings. Have a nice day!

10/10 - 훌륭해요

Hiroki

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stuffs are kind and breakfast is good.
2023년 12월에 1박 숙박함
답변 제공: Mercy Mueni, Guest Relations manager 님, 2024년 1월 6일
Dear Hiroki,thank you for taking your time to provide us with your valuable feedback regarding your recent stay at our hotel, we truly value your feedback as it helps us identify areas for improvement and ensure that our guests have a positive experience. Once again, thank you for sharing your thoughts with us, and we hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

10/10 - 훌륭해요

Ryan

2023년 11월에 1박 숙박함
답변 제공: Mercy Mueni, Guest Relations manager 님, 2024년 1월 6일
Dear Ryan,thank you for taking your time to provide us with your valuable feedback regarding your recent stay at our hotel, we truly value your feedback as it helps us identify areas for improvement and ensure that our guests have a positive experience. Once again, thank you for sharing your thoughts with us, and we hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome
2023년 11월에 1박 숙박함
답변 제공: Mercy Mueni, Guest Relations manager 님, 2024년 1월 6일
Dear John,thank you for taking your time to provide us with your valuable feedback regarding your recent stay at our hotel, we truly value your feedback as it helps us identify areas for improvement and ensure that our guests have a positive experience. Once again, thank you for sharing your thoughts with us, and we hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

4/10 - 별로예요

Diana

2023년 11월에 1박 숙박함
답변 제공: Mercy Mueni, Guest Relations manager 님, 2024년 1월 6일
Dear Diana, thank you for taking your time to provide us with your valuable feedback regarding your recent stay at our hotel, we truly value your feedback as it helps us identify areas for improvement and ensure that our guests have a positive experience. Once again, thank you for sharing your thoughts with us, and we hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

10/10 - 훌륭해요

Espen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Mercy 님, 2023년 10월 25일
Dear Espen,Greetings from 67Airport Hotel,Thank you for the positive feedback.We look forward to your future.

10/10 - 훌륭해요

Jean

좋아요: 편의 시설/서비스
Very nice hotel. Stayed overnight and was very comfortable, clean and their restaurant food was excellent!
2023년 10월에 1박 숙박함
답변 제공: Mercy 님, 2023년 10월 23일
Dear Jean,Greetings from 67Airport Hotel,Thank you for the positive feedback, we look forward to your future booking.Kind regards,

10/10 - 훌륭해요

Martin

2023년 9월에 1박 숙박함
답변 제공: Mercy 님, 2023년 10월 25일
Dear Martin,Greetings from 67Airport Hotel,Thank you for feedback.We look forward your future booking.

10/10 - 훌륭해요

Glen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a really great option on the way to or from the airport. They picked me up from Jomo Kenyatta Airport and the following morning they drove me to the SGR station. Nice hotel with good food available and friendly, welcoming staff. I'd definitely stay there again.
2023년 10월에 1박 숙박함
답변 제공: Mercy Mueni. 님, 2023년 10월 19일
Dear Glen,Greetings from 67Airport Hotel,Thank you for the positive feedback, we look forward to your future bookings.Have a nice day!

8/10 - 좋아요

Dalitso Samuel

2023년 10월에 1박 숙박함
답변 제공: 67 Airport Hotel 님, 2024년 3월 6일
Dear Samuel,Greetings from 67Airport Hotel!Thank you for the positive look forward to hosting you again.Kind regards,Shareen Kitur,Guest Relations Manager.

10/10 - 훌륭해요

Sonia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Je recommande
Hôtel très sympathique pour un transit entre l'aéroport et l'hôtel. Transfert super, restauration au TOP ouvert 24h/24h, c'est génial.
2023년 9월에 1박 숙박함
답변 제공: Brenda T. Guest Relations Department 님, 2023년 9월 16일
Dear Sonia,Thank you for rating us on your experience, our team appreciates that you had a great experience. Thank you and we look forward to your next visit.

8/10 - 좋아요

jonathan

2023년 9월에 6박 숙박함
답변 제공: Mercy Mueni. 님, 2023년 10월 17일
Dear Jonathan,Thank you for the positive feedback.We look forward to your future bookings.

10/10 - 훌륭해요

Sandy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked my quiet balcony suring my 2 day airline layover.
2023년 9월에 2박 숙박함
답변 제공: Brenda T. Guest Relations Department 님, 2023년 9월 16일
Dear Sandy,Thank you for rating us on your experience, our team appreciates that you had a great experience. Thank you and we look forward to your next visit.

10/10 - 훌륭해요

Abdallah 님, WHITE BEAR LK

연인과의 여행
좋아요: 편의 시설/서비스
Despite the last-minute change to my booking and being transferred to another sister hotel, I was truly impressed by their exceptional professionalism and unwavering commitment. They still aranged for convenient airport transportation, ensuring a seamless experience. I'm incredibly content with the service and am sincerely grateful. Looking forward to my next visit – thank you!
2023년 8월에 1박 숙박함
답변 제공: Brenda T. 님, 2023년 9월 1일
Dear Abdalla,Thank you for taking the time to review us,Thank you for the positive feedback on your stay,We look forward to your next visit.

10/10 - 훌륭해요

Jayne

2023년 7월에 1박 숙박함
답변 제공: Brenda T. Guest Relations Department 님, 2023년 8월 5일
Thank you

10/10 - 훌륭해요

Jean

2023년 7월에 1박 숙박함
답변 제공: Brenda T. Guest Relations Department 님, 2023년 8월 5일
Thank you

8/10 - 좋아요

Alison

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Availability of swimming pool, massages and spa, nail bar all a bonus.
2023년 7월에 2박 숙박함
답변 제공: Brenda T. Guest Relations Department 님, 2023년 8월 5일
Thank you

10/10 - 훌륭해요

Andrew

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommended
Great place to stay, not far from the airport with free shuttle service
2023년 7월에 1박 숙박함
답변 제공: Brenda T. 님, 2023년 7월 31일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All good except some noise from road traffic
2023년 7월에 1박 숙박함
답변 제공: Brenda T. 님, 2023년 7월 26일
Thank you

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All good
2023년 7월에 1박 숙박함
답변 제공: Brenda T. Guest Relations Department 님, 2023년 7월 24일
Thank you

10/10 - 훌륭해요

Philip

2023년 7월에 1박 숙박함
답변 제공: Brenda T. Guest Relations Department 님, 2023년 7월 24일
Thank you

8/10 - 좋아요

Jaemun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good.
2023년 7월에 1박 숙박함
답변 제공: Mercy Mueni. 님, 2023년 7월 17일
Dear Jaemun,Thank you very much for the positive review.We look forward to hosting you in future.Kind regards,

10/10 - 훌륭해요

PIYUSH

None
2023년 7월에 1박 숙박함
답변 제공: Brenda T. 님, 2023년 7월 7일
Thank you

10/10 - 훌륭해요

Jaemun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: Brenda T. 님, 2023년 6월 28일
Thank you

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Brenda T. 님, 2023년 6월 28일
Thank you

10/10 - 훌륭해요

Jeremy 님, Cortland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location, staff, rooms, and pool - recommended!
2023년 6월에 1박 숙박함
답변 제공: Brenda T. Guest Relations Department 님, 2023년 6월 13일
Thank you

4/10 - 별로예요

Donna

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 5월에 4박 숙박함
답변 제공: Brenda T. 님, 2023년 6월 9일
Dear Donna,Thank you for leaving a review. We are sorry that we didn't meet your expectations. Kindly help us know where we went wrong to help us solve any issues for you, as well as improve our service for you and other customers going forward.

8/10 - 좋아요

Nathaniel

2023년 5월에 1박 숙박함
답변 제공: Brenda T. Guest Relations Department 님, 2023년 6월 13일
Thank you

8/10 - 좋아요

Jeffery

2023년 5월에 1박 숙박함
답변 제공: Brenda T. 님, 2023년 6월 9일
Thank you

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was super friendly and accommodating. Airport transportation was very helpful. Food in the restaurant was very good.
답변 제공: Brenda T. 님, 2023년 5월 16일
Thank you

10/10 - 훌륭해요

James

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were really nice. Breakfast was great. The cost was reasonable.
2023년 5월에 1박 숙박함
답변 제공: Brenda T. 님, 2023년 5월 9일
Thank you

10/10 - 훌륭해요

Kurt

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place
Always a great place
2023년 4월에 1박 숙박함
답변 제공: Brenda T. Guest Relations Department 님, 2023년 4월 18일
Dear Kurt, Thank you for taking the time to review us, Thank you for the 10/10 rating and thank you for choosing us to host you while you were in Nairobi.Thank you for the positive feedback on your stay, We are pleased to learn that you enjoyed your stay, We look forward to hosting you on your next visit.

4/10 - 별로예요

Kathleen

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Room was very moldy or mildew. Cause severe allergy reaction.
2023년 4월에 1박 숙박함
답변 제공: Brenda T. Guest Relations Department 님, 2023년 4월 18일
Dear Kathleen,Thank you for choosing to stay at 67 Airport Hotel when you were in Nairobi,Thank you for taking your time to give us a feedback on when you stayed with us.We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

8/10 - 좋아요

Jasmiina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great pool!
We enjoyed our stay at Airport Hotel 67! The pool and the pool area was a great place to hang out and it was kept very clean! There was two restaurants which had many options of food and the food was okay. The pick-up from the airport was on time and the shuttle service to and from the airport worked well. Would recommend when staying in Nairobi if you arrive by plane or train for a couple of nights.
2023년 3월에 2박 숙박함
답변 제공: Brenda T. Guest Relations Department 님, 2023년 4월 5일
Dear Jasmiina,Greetings from 67 Airport Hotel.Thank you for taking your time to give us a feedback on when you stayed with us.Thank you for choosing to stay at 67 Airport Hotel when you were in Nairobi,Thank you for the 8/10 rating on your overall experience,Thank you for the positive feedback on your stay.Such a pleasure to learn that you had a great time with us.We strive to make every experience great for our customers through safety and comfort,Thank you once again for giving us feedback. We look forward to hosting you once again in the coming days.

10/10 - 훌륭해요

Roland

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic stay.
Fantastic stay. Airport pick-up and drop-off was flawless. Staff was friendly and helpful. I felt safe in the neighborhood on my morning run. My only complaint is the pool did not open until 10 am. My flight was just after 12 pm. Hence, I did not get to swim.
2023년 2월에 1박 숙박함
답변 제공: Brenda T. 님, 2023년 3월 1일
Dear Roland, thank you for taking the time to review us, thank you for the 10/10 rating and thank you for choosing us to host you while you were in Nairobi. Thank you for the positive feedback on your stay, we are pleased to learn that you enjoyed your stay, we look forward to hosting you on your next visit.

10/10 - 훌륭해요

carlos

2023년 2월에 1박 숙박함
답변 제공: Brenda T. 님, 2023년 2월 22일
Thank you

8/10 - 좋아요

Hervé

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Location is closed to airport
2023년 1월에 2박 숙박함

10/10 - 훌륭해요

Esther

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Timely airport pick up.
2023년 1월에 1박 숙박함
답변 제공: Mercy Mueni. 님, 2023년 1월 27일
Thank you.

8/10 - 좋아요

Brett

2023년 1월에 1박 숙박함
답변 제공: Brenda T. 님, 2023년 1월 11일
Dear Brett,Thank you for rating us on your experience, our team appreciates that you had a great experience. Thank you and we look forward to your next visit.

4/10 - 별로예요

Suborna

가족 여행
별로예요: 직원 및 서비스
Unreliable airport transfer service, disappointing
We were disappointed with our stay at 67 Airport Hotel. Before arriving I contacted them via their website to confirm our flight because we needed to be picked up but never received a response. I then had to phone the hotel and only then got confirmation. On arrival our driver was not there; it turns out that he was in another part of the airport but no one contacted us. When we arrived we saw the room was very basic which was surprising given the price we paid. We were only staying for one night during our layover and arranged for airport transfer the next morning at 7am. We got to reception on time only to be told that the driver decided to drop someone else off and ended up being 25 minutes late. We then were very late and ended up rushing through the airport to make our flight. We were very disappointed with our stay and the service.
2022년 12월에 1박 숙박함
답변 제공: Brenda T. Guest Relations Department 님, 2023년 1월 5일
Dear Suborna,Thank you for choosing to stay at 67 Airport Hotel Nairobi Thank you for taking the time to give us a review on your stay, It is with great concern to note that we inconvenienced you during your stay with us. We can assure you that the service you received is not indicative of the quality we aim for. Please be assured that the review will be shared with the teamAll your remarks are taken into consideration to improve on where we went wrong.We wish you could give us another chance to win you back.

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a genuine gem for its location and cost. Super friendly and accommodating staff, great common areas, and very nice included breakfast buffet. Thanks for the great work and we’d return or recommend this place without any reservations. A
2022년 12월에 1박 숙박함
답변 제공: Brenda T. 님, 2022년 12월 22일
Dear Robert, thank you for taking the time to review us, thank you for the 5/5 rating and thank you for choosing us to host you while you were in Nairobi. Thank you for the positive feedback on your stay, we are pleased to learn that you enjoyed your stay, we look forward to hosting you on your next visit.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
well priced, good shuttles, friendly, easy to get to, quite adequate for a nights stay. i stayed twice and will come again.
2022년 11월에 1박 숙박함
답변 제공: Brenda Thuo, 님, 2022년 11월 30일
Dear Robert,Thank you so much for the feedback,We are glad you enjoyed your stay,Thank you,We look forward to your next visit,

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place for transit passengers
Not far from the Airport, shuttle to and from Airport.. for a 4am departure. Bar and kitchen extended hours. Food was average.. my steak and mushrooms was below expectations.. Staff were friendly and attentive.
2022년 10월에 1박 숙박함
답변 제공: Brenda T. 님, 2022년 10월 31일
Dear Michael, thank you for taking the time to review us, thank you for the 10/10 rating and thank you for choosing us to host you while you were in Nairobi. Thank you for the positive feedback on our location, staff, bar and kitchen, We apologize for the experience with the steak and mushrooms, we treasure guests' comfort, we appreciate you for helping us know where to improve on so that we can offer a better experience on your next visit. We look forward to hosting you on your next visit.