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Heri Heights Hotel Apartments, SureStay Collection by BW

4.0 star property
Travelers find a peaceful garden escape or splash with family in the outdoor pool at this convenient Nairobi property near the convention center

Choose dates to view prices

Heri Heights Serviced Apartments, near Kenyatta International Convention Centre, offers a quiet city retreat. Relax at the poolside bar, explore the garden with Nairobi views, or dine at Palm Cafe. Free in-room WiFi and a children's playground are provided.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
The current price is ₩124,016
₩150,059 total
includes taxes & fees
Mar 10 - Mar 11

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Apartment, Multiple Beds, Non Smoking

Superior Apartment, Multiple Beds, Non Smoking | Living area | 32-inch flat-screen TV with cable channels, TV

Superior Apartment, Multiple Beds, Non Smoking

Highlights

Balcony
Separate dining area
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Clothes dryer
Pillowtop bed
  • 142 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Standard Apartment, 1 Queen Bed, Non Smoking

Standard Apartment, 1 Queen Bed, Non Smoking | Living area | 32-inch flat-screen TV with cable channels, TV

Standard Apartment, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Clothes dryer
Pillowtop bed
Blackout drapes/curtains
  • 56 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Queen Bed, Non Smoking

Deluxe Apartment, 1 Queen Bed, Non Smoking | Living area | 32-inch flat-screen TV with cable channels, TV

Deluxe Apartment, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Clothes dryer
Pillowtop bed
Blackout drapes/curtains
  • 63 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Apartment, 1 Queen Bed, Non Smoking

32-inch flat-screen TV with cable channels, TV

Executive Apartment, 1 Queen Bed, Non Smoking

Highlights

Separate dining area
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Clothes dryer
Pillowtop bed
Blackout drapes/curtains
  • 96 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Queen Bed, Non Smoking

32-inch flat-screen TV with cable channels, TV

Standard Apartment, 1 Queen Bed, Non Smoking

Highlights

Separate dining area
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Clothes dryer
Pillowtop bed
Blackout drapes/curtains
  • 93 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Queen Beds, Non Smoking

Standard Apartment, 2 Queen Beds, Non Smoking | Living area | 32-inch flat-screen TV with cable channels, TV

Standard Apartment, 2 Queen Beds, Non Smoking

Highlights

Separate dining area
Kitchen
Full-sized refrigerator/freezer
Dining table
Flat-screen TV
Clothes dryer
Pillowtop bed
Blackout drapes/curtains
  • 122 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive One Bedroom Apartment

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive One Bedroom Apartment

  • Sleeps 2

Executive One Bedroom Queen Bed Apartment Room Lounge Area / Wifi Hairdryer Non Smoking

  • Sleeps 2

Deluxe One Bedroom Queen Bed Apartment Room Lounge Area / Wifi Hairdryer Non Smoking

  • Sleeps 2

Queen Bed Apartment Studio Lounge Area / Wifi Hairdryer Non Smoking

  • Sleeps 2

One Bedroom Queen Bed Apartment Attic Lounge Area / Wifi Hairdryer Non Smoking

  • Sleeps 2

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About the neighborhood

Located in Kilimani, a neighborhood in Nairobi, Heri Heights Hotel Apartments, SureStay Collection by BW is near the airport. Shoppers can check out Yaya Centre, while everyone can enjoy the natural beauty of Uhuru Park and Nairobi National Park. Kenyatta International Convention Centre and United Nations Office at Nairobi are two other places to visit that come recommended. Visit our Nairobi travel guide
Map
Kolobot Drive, off Arboretum Road, Nairobi

What's nearby

  • In my opinion the best hotel in Nairobi, its cozy and welcomming.
    University of Nairobi
    7 min walk - 0.6 km
  • Nairobi Landmarks, Kenya
    Kenyatta International Convention Centre
    4 min drive - 3.3 km
  • Nairobi National Museum
    10 min walk - 0.9 km
  • Arboretum
    13 min walk - 1.2 km
  • Uhuru Park
    20 min walk - 1.7 km

Getting around

  • Syokimau Station
    27 min drive
  • Jomo Kenyatta Intl. Airport (NBO)
    30 min drive

Restaurants

  • Cavalli @ The Manor
    4 min drive
  • YUNION KE
    4 min drive
  • Milan Kenya
    4 min drive
  • Myna
    5 min drive
  • Boulevard Hotel Nairobi
    4 min drive

About this property

Heri Heights Hotel Apartments, SureStay Collection by BW

Upscale family-friendly hotel near Uhuru Park
Located close to Kenyatta International Convention Centre and Yaya Centre, Heri Heights Hotel Apartments, SureStay Collection by BW provides free breakfast, a poolside bar, and a terrace. The on-site restaurant, Palm Cafe, offers lunch and dinner. In addition to a garden and a playground, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), access to a nearby health club, and a banquet hall
  • A front-desk safe, luggage storage, and smoke-free premises
Room features
All guestrooms at Heri Heights Hotel Apartments, SureStay Collection by BW offer comforts such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Rainfall showers, free toiletries, and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, separate dining areas, and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Palm Cafe

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Separate dining area
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

More

  • Desk
  • Dryer
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 35.00 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Heri Heights Serviced Apartments Nairobi
Heri Heights Serviced Apartments
Heri Heights Serviced Nairobi
Heri Heights Serviced
Aparthotel Heri Heights Serviced Apartments Nairobi
Nairobi Heri Heights Serviced Apartments Aparthotel
Aparthotel Heri Heights Serviced Apartments
Heri Heights Serviced Apartments Nairobi
Heri Heights Serviced Nairobi
Heri Heights Serviced
Heri Heights Serviced Apartments
Heri Heights Hotel Apartments SureStay Collection by BW
Heri Heights Hotel Apartments, SureStay Collection by BW Hotel
Heri Heights Hotel Apartments, SureStay Collection by BW Nairobi

Frequently asked questions

Does Heri Heights Hotel Apartments, SureStay Collection by BW have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Heri Heights Hotel Apartments, SureStay Collection by BW?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Heri Heights Hotel Apartments, SureStay Collection by BW on Mar 10, 2026 start from ₩124,016, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heri Heights Hotel Apartments, SureStay Collection by BW pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Heri Heights Hotel Apartments, SureStay Collection by BW?

Check-in start time: noon; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Heri Heights Hotel Apartments, SureStay Collection by BW?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does Heri Heights Hotel Apartments, SureStay Collection by BW provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 35.00 per vehicle applies.

Where is Heri Heights Hotel Apartments, SureStay Collection by BW located?

This family-friendly Nairobi hotel is located near the airport, within 2 mi (3 km) of Uhuru Park and Kenyatta International Convention Centre. Yaya Centre and United Nations Office at Nairobi are also within 6 mi (10 km).

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Reviews

Heri Heights Hotel Apartments, SureStay Collection by BW Reviews

8.2

Very Good

8.4

Cleanliness

7.0

Location

7.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 17 out of 53 reviews
Rating 8 - Good. 24 out of 53 reviews
Rating 6 - Okay. 11 out of 53 reviews
Rating 4 - Poor. 1 out of 53 reviews
Rating 2 - Terrible. 0 out of 53 reviews

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed

Nice comfortable stay, quiet and safe
Stayed 4 nights in Dec 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccably clean hotel staffed by people who genuinely care. It's nestled among trees and provides a quiet respite from Nairobi. Safe hotel complete with gym, pool, and restaurant. No air conditioning, but it wasn't needed.
Stayed 3 nights in Sep 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to be. clean and friendly I love it
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities

Friendly

We were welcomed with friendly helpful staff, the room and complex is spotless, we are enjoying our stay so much that we are extending thank you to Heri Heights and all the staff.
Stayed 4 nights in Feb 2025

10/10 Excellent

Soumyadeep

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was an excellent stay. The apartments were big and well maintained.
Stayed 1 night in Aug 2024

10/10 Excellent

Merquiades

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and safe. Housekeeper Joyce was very polite and helpful
Stayed 11 nights in Jul 2025

6/10 Okay

Mary

Liked: Staff & service, amenities
Been staying here for years and cleaning in the rooms has gone down. Found mold in bathroom and toilet holder was gross as had poop stain. Staircase was lose. Breakfast was limited and few healthy options
Stayed 3 nights in Dec 2025

10/10 Excellent

Elly

Liked: Cleanliness, property conditions & facilities, communication
Amazing. Home away from home.
Stayed 3 nights in Feb 2024

6/10 Okay

QUINETHA

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Just average service and stay, with little Management present in the time of need.
Stayed 6 nights in Feb 2025

10/10 Excellent

Elly

Liked: Cleanliness, property conditions & facilities, communication
Amazing
Stayed 3 nights in Jan 2024

8/10 Good

candace

Liked: Room comfort, communication

Good price Great size

This stay was one three-part stay. There were a few challenges with the rooms and with myself, as I traveled with a broken leg. However, the staff was very helpful. They assisted us in every way they could. I would stay here again.
Stayed 6 nights in Dec 2022

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sono stato molto bene, la struttura è bene organizzata e gli appartamenti comodi e spaziosi. Buon ristorante, bella piscina e personale simpatico ed estremamente disponibile.
Stayed 3 nights in Apr 2025

6/10 Okay

Richard

Liked: Room comfort, communication

Could Be Better

Heri Heights is a nice place but the wi-fi is very poor, cleanliness not the best our first night was interrupted by a noise after complaining to the staff this was sorted and our 2nd night was a peaceful.
Stayed 2 nights in Nov 2021

10/10 Excellent

Elly

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place.. the rooms are huge.. I am definitely staying here again.
Stayed 2 nights in Oct 2021

10/10 Excellent

david

Liked: Cleanliness, room comfort, communication
Nice place
Stayed 4 nights in Feb 2021

6/10 Okay

Temwa

Quiet and Convinient

It was ok
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nairobi

The room is spacious and very clean, staff are very friendly and helpful.
Stayed 6 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
The staff are a gem here and keep this place shining. However, the management needs to pay attention to the maintenance and conveniences offered at similar types of properties to keep this place relevant and competitive. Services are lacking and accommodations just ok, nothing exemplary.
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Heri Heights is relaxing, secure and quiet. The location is great for excursion and local travel. However, it falls short for apartment - hotel travelers needs for in house conveniences. The check in experience needs system and process improvement. Eve from the front office was exemplary in facilitating my accommodation despite these gaps. Accommodations are clean and spacious, however, in need of maintenance. The restaurant offerings are ok but there are plenty options nearby.
Stayed 1 night in Aug 2018

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

COMFORTABLE CLEAN & RELAXING.

My stay at Heri Heights was very nice polite helpful staff makes it a more relaxed time spent. Although a taxi is required to venture out. I would recommend Heri Heights and am looking for another stay there some time later this year.
Stayed 5 nights in Feb 2018

8/10 Good

Karin

Liked: Cleanliness, staff & service, room comfort

Bra och bekvämt

Trevligt och bekvämt lägenhetsboende. Snabb incheckning, bra frukost och taxiservice på området. Lägenheterna är dock lite nedgångna och borde snart behöva en uppfräschning.
Stayed 1 night in Aug 2017

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heri Heights: Nairobi near town

Heri Heights is close to town, walking there or back through the university of Narobi residences area. The nearby Arboretum has attractive walking paths for a day break too. Cafe for breakfast and other meals means you seek outside options only when you want to. Kitchens are well enough equipped to allow you to self cater, and the hotel offers to shop for you at need. As a rule, meats are tastier but much smaller and tougher cuts than you may expect, and fruits and vegetables are varied and very good. Wireless internet is good and quick, though it can overload when the apartments are all full. Energy saving has upgraded some lighting to LED, with compact fluorescents in most standard bulb fittings. Wardrobe space is generous. Nairobi traffic is justly notorious. Especially at mornings and evenings, expect near gridlock and long travel times around town. You'll be able to get advice on how much time travel will need, if you need to arrive at a certain time.
Stayed 7 nights in Jun 2017

8/10 Good

duke, Japan

Liked: Cleanliness, staff & service, room comfort

Nice hotel to stay longer

security is well covered and equipment of kitchen is good enough. If mosquito and ant do not show up, it is much better.
Stayed 2 nights in Jun 2017

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was served luke warm and cold, would not eat at the hotel if I was to book again. Other than that every thing else was very good and I would stay there again.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A few days at Heri Heights

A pleasant enough stay with no concerns.