Nairobi, Kiambu County hotel rooms at the Independent

"The room was great. They did a turn down service which was amazing! The bed was comfy and large. The room had a great view. They were kind and the breakfast was good (able to order what you want and a buffet). The hotel felt very safe. I would go back again! I love the stay! It was so relaxing! I also like how they were able to check me in a bit early without any hassle really accomodating"

"Well maintained historical place in central-ish Nairobi."

"Very business friendly - lots of sitting spaces throughout the common areas to work and relax. The piano lounge was inviting and the staff were incredibly efficient and friendly."

"Very good"

"Excellent shuttle service "

"This is a hotel that has been/is being renovated and is trying to become much more attractive for international business and tourist travellers. While the staff was incredibly kind and pleasant, it seems pretty clear that they don't understand what a higher level of service looks like. The AC in rooms and common areas simply has to be widely improved and the bar could use an update. Again, nice people but a lot of standing around when folks have needs."

"Friendly staff, clean room, great dining area."

"We stayed one night. We really enjoyed Francis playing jazz music on the piano. Staff is very attentive. We felt safe there. They have a lovely pool. Rooms are nice and clean."

"Very slow check-in, no hot water in the morning. Otherwise everything was very good. "