Palm Airport Suites, next to Nairobi National Park, offers a quiet escape with an on-site shopping mall. Guests enjoy continental breakfast, free WiFi, laundry facilities, bicycle parking, and help from multilingual staff.
Check-in start time: 6:00 AM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 10
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: USD 15 per vehicle (one-way, maximum occupancy 2)
Late check-out fee: USD 10 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Frequently asked questions
Is Palm Airport Suites pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Palm Airport Suites?
As of May 21, 2026, prices found for a 1-night stay for 2 adults at Palm Airport Suites on May 26, 2026 start from ₩68,508, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Palm Airport Suites?
Check-in start time: 6:00 AM; Check-in end time: anytime.
What time is check-out at Palm Airport Suites?
Check-out is at 10:00 AM. Late check-out is available for USD 10 (subject to availability).
Does Palm Airport Suites provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 15 per vehicle applies.
Where is Palm Airport Suites located?
Situated in the business district, this guesthouse is within 12 mi (20 km) of Nairobi National Park, Uhuru Park, and Nairobi Hospital. University of Nairobi and Kenya National Theatre are also within 12 mi (20 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.6
Location
9.2
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 45 out of 73 reviews
10 - Excellent
45
Rating 8 - Good. 16 out of 73 reviews
8 - Good
16
Rating 6 - Okay. 6 out of 73 reviews
6 - Okay
6
Rating 4 - Poor. 2 out of 73 reviews
4 - Poor
2
Rating 2 - Terrible. 4 out of 73 reviews
2 - Terrible
4
Reviews
Verified
8/10 Good
Stephanie
Feb 11, 2026
Liked: Cleanliness, staff & service, amenities
We loved our stay: great staff, comfortable room, close to the airport.
Great stay at Palm Airport Suites! The location is perfect for airport access, and the area feels safe and quiet. The room was clean, comfortable, and well kept. Staff were friendly and made everything easy, especially with transport and check-in. Solid, affordable option—I’d definitely stay again.
The staff were able to receive me late at night. The staff also prepared breakfast early in the morning as I had requested. Their rooms were clean, and the beds had mosquito nets. It is essential to coordinate with the suites in advance if you are flying in to ensure easy transportation to the suites.
Erick
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Michelle
Sep 19, 2024
Liked: Amenities
Convenient, and staff go above and beyond to please!
Unique location and available transportation to airport
DOMINIC
Stayed 1 night in Feb 2024
Verified
8/10 Good
Eddie
Apr 2, 2025
The property is very neat, clean and very quiet. The staff was super friendly. Wi-Fi worked excellently. The property is isolated and the road is bumpy getting too it. Breakfast was excellent. Freshly cooked served.
The girls cooked for me and itwas delicious.
The staff was accommodating.
We had a bit of difficulty finding our driver at the airport.
Bed and pollow was comfortable.
Everyone was so friendly and made me feel like home. They also have in-house taxi service. It truly feels like staying with a host family with plenty of space in the room and at the reception. Nice warm shower after a long journey.
It was a 14-hour night-time stopover, so we were just looking for a place to sleep. This bed-and-breakfast style accommodation was perfect. The room was fine, clean, ample space for 4 of us. Only overhead light (I think), no bedside lamps. The bathroom was clean and adequate. The common area downstairs looked welcoming, but we did not get a chance to use it. But mostly, the owners were incredibly friendly, welcoming, and accommodating of our tight schedule, meeting us at the airport, making us a lovely dinner, and taking us right back to the airport very early the next day.
Helene
Stayed 1 night in Jul 2024
Verified
6/10 Okay
obukeni
May 13, 2026
Liked: Staff & service
Breakfast was nice
obukeni
Stayed 1 night in May 2026
Verified
10/10 Excellent
Scott
Feb 19, 2026
Liked: Cleanliness, staff & service, amenities
What an amazing experience. After airport strike. This place was heaven sent. Christina was AMAZING. pick up and drop off at airport and the food was absolutely amazing (made fresh and prepared on request.
I enjoyed my stay at the property. The staff were very friendly and professional. Very convenient to airport for the late flight. I would recommend to everyone. Thanks staff for a delicious breakfast.