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Room options

Standard Single Room

Highlights

Air conditioning
TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Deep soaking bathtub
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 1
  • 1 King Bed OR 1 Queen Bed

Standard Double Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Deep soaking bathtub
  • 14 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room

Highlights

Balcony
TV
Separate bedroom
Ceiling fan
Shower/tub combination
Private bathroom
Hair dryer
Deep soaking bathtub
  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, in-room safe, desk, free WiFi

Suite

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Ceiling fan
Shower/tub combination
Private bathroom
Hair dryer
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Parklands Road,, Nairobi, NAI, 74957

What's nearby

  • Sarit Centre - 8 min walk - 0.7 km
  • University of Nairobi - 20 min walk - 1.7 km
  • Nairobi National Museum - 20 min walk - 1.7 km
  • The Aga Khan University Hospital - 3 min drive - 2.2 km
  • United Nations Office at Nairobi - 7 min drive - 4.4 km

Getting around

  • Syokimau Station - 30 min drive
  • Nairobi (WIL-Wilson) - 19 min drive

Restaurants

  • ‪Jenga Jungle - ‬3 min walk
  • ‪Java Express - M.p Shah - ‬6 min walk
  • ‪Bar'dayez Bistro - ‬5 min walk
  • ‪beit é selam - ቤተ ሰላም - ‬5 min walk
  • ‪Open House Restaurant - ‬3 min walk

About this property

Southern Sun Mayfair

Upscale family-friendly hotel located in Parklands
At Southern Sun Mayfair, you can look forward to a free breakfast buffet, golfing on site, and a casino. For some rest and relaxation, visit the sauna. Be sure to enjoy lunch and dinner at the two on-site restaurants. In addition to an airport shuttle and a free daily manager's reception, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool
  • Tennis courts, self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Supervised childcare (surcharge), barbecue grills, and a 24-hour front desk
  • A gift shop, luggage storage, and free newspapers
Room features
All 171 rooms feature comforts such as 24-hour room service, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Oasis

Things to do

  • 2 outdoor pools
  • Casino
  • Children's pool
  • Golf
  • Health club
  • Playground
  • Sauna
  • Shopping
  • Tennis

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Shuttle transfer per adult: KES 37 (one way)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: KES 37 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Mayfair Southern Sun
Southern Mayfair
Southern Sun Mayfair
Southern Sun Mayfair Hotel
Southern Sun Mayfair Hotel Nairobi
Southern Sun Mayfair Nairobi
Southern Sun Mayfair Nairobi Hotel Nairobi
Southern Sun Mayfair Nairobi Hotel
Holiday Inn Nairobi
Southern Sun Mayfair Hotel
Southern Sun Mayfair Nairobi
Southern Sun Mayfair Hotel Nairobi

Frequently asked questions

Does Southern Sun Mayfair have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much is parking at Southern Sun Mayfair?

Self parking is available for a fee.

What time is check-in at Southern Sun Mayfair?

Check-in end time: anytime.

What time is check-out at Southern Sun Mayfair?

Check-out is at 11 AM.

Does Southern Sun Mayfair provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KES 37 per person applies.

Where is Southern Sun Mayfair located?

Located in Parklands, this family-friendly Nairobi hotel is within a 10-minute walk of Oshwal Religious Centre and Sarit Centre. Westgate Shopping Mall and Diamond Plaza II are also within 1 mi (2 km).

Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 33 out of 82 reviews
Rating 8 - Good. 33 out of 82 reviews
Rating 6 - Okay. 12 out of 82 reviews
Rating 4 - Poor. 2 out of 82 reviews
Rating 2 - Terrible. 2 out of 82 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

A disappointed rewards member

Compared to the rest of the southern sun hotels I’ve used over the years. This is the worst!! The rooms are not appealing, the towels are not clean. They look something between white and brown. The bathrooms are a turn off. The workmanship on the plumbing is just untidy. This hotel needs a serious revamp. The walkways are so dull. It looks so dingy.
Stayed 1 night in Nov 2019

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mayfair hotel is an a calm and cooled oasis in the middle of bust Nairobi
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort

extending the checkout

The staffs were very friendly and the breakfast was good, so the rooms in this price range are small, but I used this hotel several times. However, the new staff was not kind (the old staff was still kind) and the taste of the food had fallen. Thank you for extending the checkout to 2pm.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Friendly and helpful. Great breakfast facility and food
Stayed 1 night in Jul 2019

8/10 Good

Amélie

Liked: Cleanliness, staff & service, property conditions & facilities

Référence dans westlands très agréable

Bel hotel
Stayed 4 nights in Jul 2019

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Nosotros nos quedamos una sola noche y nos resultó cómodo. Las instalaciones están bien.
Stayed 1 night in Jul 2019

10/10 Excellent

Jurgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly staff and beautiful place
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very nice property with beautiful gardens.
Stayed 2 nights in Jun 2019

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Excellent service as always. Home away from home. Great for meetings especially since the gardens are very beautiful
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. The staff was wonderful at check in and recommended activities during our stay.
Stayed 1 night in Jun 2019

10/10 Excellent

John, Windygates, now Strathmiglo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Fantastic staff and management. I was made to feel really welcome. I hope t return soon.
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a stay

A very good experience ,well managed South African Hotel Group ,good friendly staff ,well spread out lush green property.Older rooms need refurbishment but maintained well.
Stayed 6 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel has a nice atmosphere, very similar to some of the established, traditional hotels in the country. The staff are friendly and helpful. However, it is in quite desperate need of renovation.
Stayed 2 nights in Mar 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A garden oasis in Nairobi

I just spent a great week at the Southern Sun Mayfair in Nairobi. The hotel is very secure and provides a lovely garden environment with lots of trees and flowers. An Oasis in the active city of Nairobi. The nearby National Museums of Kenya provide a great outing and are only minutes away by UBER. The Elephant Orphanage and Giraffe Center are don't miss local attractions. I have stayed here 4 times and the rooms and beds are very comfortable. The staff is attentive, friendly, and efficient providing an excellent environment for meetings and relaxation. The breakfast buffet is fantastic, and the chef cooks a wonderful made to order omelet. My favorite is a beverage by the the pool, especially at the end of the day when this oasis is cool and quiet. A great place to stay in Nairobi.
Stayed 7 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this should not be a required field!! lkjehxkjechkjwegdc,jchnxl
Stayed 2 nights in Jan 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it!

Lovely old fashioned hotel in a Secluded location
Stayed 1 night in Dec 2018

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Es un hotel antiguo pero muy bien conservado. Fantasticos jardines y piscinas rodean al hotel, un oasis en medio de Nairobi. Restaurante Grill muy bueno y economico, restaurante buffet regular y algo caro...
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

交通渋滞には注意

サービスと食事がよいので、いつも利用しています。設備はくたびれていますが清潔ですし、コロニアルなのでこんなものだと思っています。タオルを新しくするだけでずいぶん違うと思うので、検討して欲しいです。周辺の交通渋滞はホテルのせいではありませんが、余分の時間が必要です。
Stayed 1 night in Jul 2018

8/10 Good

GREGOIRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sympathique escale à Nairobi

Hôtel un peu vieillissant mais personnel super sympa et très attentionné. Chambre sur les jardins à privilégier.
Stayed 2 nights in Jul 2018

6/10 Okay

Paolo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

NICE PROPERTY AND SERVICE. ROOMS NOT.

Nice property, service is quite good and breakfast really good, rooms are clean but old and outdated not really worthy paying over USD$ 200. Not acceptable.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best at the price

Best Hotel I've stayed in at this price in Nairobi so far. Unfortunately some noisy guests outside quite late into the evening at one point, but otherwise, very pretty, well appointed, clean and comfortable. Highly recommend.
Stayed 2 nights in May 2018

10/10 Excellent

Yamikuro, Fukuoka, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Facility is a bit old but I enjoyed safe and comfortable stay at Southern Sun Mayfair Hotel.
Stayed 3 nights in Mar 2018

6/10 Okay

Mustafa

Liked: Staff & service

Old hotel with old amenities

Walls are not sound proof. Your hear the talks of gardener, ganitors...
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Chambre bruyante

Difficulté a trouver le sommeil car proche de la route et simple vitrage. Beaucoup d’autres chambres plus clames dispo mais la resa via expedia nous a sans doute deservi et conduit a des chambres de moindre confort.
Stayed 1 night in Feb 2018

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nairobi Hideaway

Nairobi hideaway The Southern Sun Mayfair is a beautiful wonder. It's very quiet and lovely located. For me and my wife it's a peaceful hideaway ...