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The Concord Hotel And Suites

4.5 star property
Travelers find a peaceful retreat at The Concord Hotel And Suites, where attentive staff help guests unwind by the pool or enjoy rejuvenating spa treatments

Choose dates to view prices

Located in Parklands, The Concord Hotel And Suites combines comfort with convenience. Guests can enjoy a refreshing swim in the pool, schedule a massage at the spa, visit the health club, or simply relax at the bar. Free WiFi keeps everyone connected throughout their stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is ₩127,052
₩149,921 total
includes taxes & fees
May 21 - May 22

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Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 10 for children
  • Airport shuttle fee: USD 30.00 per vehicle (one way)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Does The Concord Hotel And Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Concord Hotel And Suites?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at The Concord Hotel And Suites on May 21, 2026 start from ₩127,052, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Concord Hotel And Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at The Concord Hotel And Suites?

Check-in begins at noon. Early check-in is available for a fee of USD 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Concord Hotel And Suites?

Check-out is at 10 AM. Late check-out is available for USD 50 (subject to availability).

Does The Concord Hotel And Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30.00 per vehicle applies.

Where is The Concord Hotel And Suites located?

Located in Parklands, this luxury hotel is within 1 mi (2 km) of Diamond Plaza II, The Aga Khan University Hospital, and Oshwal Religious Centre. Aga Khan University Nairobi and Westgate Shopping Mall are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.6

Cleanliness

7.0

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 116 out of 248 reviews
Rating 8 - Good. 78 out of 248 reviews
Rating 6 - Okay. 27 out of 248 reviews
Rating 4 - Poor. 15 out of 248 reviews
Rating 2 - Terrible. 12 out of 248 reviews

Reviews

Verified

10/10 Excellent

Anicet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe place, clean room, good service qnd the restaurant is very good.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Anicet

Liked: Cleanliness
Good service, rooms are very clean and perfect restaurant
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Zahir

Liked: Cleanliness, staff & service, amenities
Staff by a mile. Such friendly, courteous, willing to please and friendly staff. Pleasant ambiance in the hotel. Great location. Good value.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Alireza

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was good only water pressure and the temperature were bad . Be aware it’s right beside slums
Stayed 1 night in Feb 2026
Verified

8/10 Good

Claus

Liked: Cleanliness, staff & service
Room was clean. Staff was Friendly and helpful - we left the big luggage with them for the safari.. AC needed a restart to cool the Room down but Next day it showed the error again. Breakfast was good. They change some days with ham and salmon. You have a Station for Omelett and some Fried africano Special food.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Esther Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good the staffs are nice and the room is very clean and spacious
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kaminieli

Liked: Cleanliness, amenities, property conditions & facilities
Yes the service was way beyond expectations.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Claus

Liked: Cleanliness, staff & service
Room was clean, had some amenities (the Other Room i had show cleaner which i haven’t had in the First Room) AC didn’t work and the Technican couldn’t fix it that night so it didn’t cooled down. Shower worked only the sky shower not the handle. Elsewise the Room had enough space. Breakfast was sufficient - Chai Tea was quiet strong but you had milk and water to make it much tasty. Staff was Great and very helpful. It’s a Little Bit outside of the CBD but you have small shopping Centers around and also as a Tourist you find Souvenirs.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Mercy

Liked: Cleanliness, property conditions & facilities
Enjoyed my reception, clean. I had an issue with power which was fixed fast.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over from arriving in Kenya late before heading out of the city following morning. Room clean, everything needed & comfy bed
Stayed 1 night in Oct 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good friendly staff

People were very friendly and helpful in every way.
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent friendly staff and very nice facilities
Stayed 1 night in Feb 2024
Verified

8/10 Good

Delroy

Liked: Cleanliness, amenities
Friendly and helpful front desk staff. Good variety of breakfast options. Overall an enjoyable stay. I would definitely stay at the Concord again.
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Sital

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. What a great hotel. Super clean and friendly staff.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Zulfikar

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely nice clean hotel; location for us was important Breakfasts excellent room comfortable clean welcoming thank so much for making our stay so happy and enjoyable Asante Sana
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

sara

Liked: Cleanliness, staff & service, amenities
Super friendly and helpful staff! Had a great time
Stayed 1 night in Feb 2024
Verified

8/10 Good

Saharia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Covenient and reasonably priced.

It was located near the area I needed to be.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Epiphane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staffs were very friendly and very efficient
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to appreciate Evelyn and Nicholas at the breakfast, very courteous and excellent customer service. Thank you! Ian at the front desk was pleasant too. Good hotel to stay, I would definitely recommend it.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Subhendu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facility and loved the services offered by the staffs… very cooperative and warm people. Thanks to the management to provide such great hospitality and maintaining the facility in the heart of Business district.
Stayed 6 nights in Nov 2023
Verified

10/10 Excellent

Dick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is located a short distance away from malls and the city pulse. Its a nice place to rest and come back strong. I used Über to travel everywhere. The hotel got a gate and a good pickup point just outside the lobby. Staff was friendly, always a smile no matter what time of the day.
Never encountered rules like this. Made me smile. Safety is important here
I wish I would have used the tub more.
Merry Christmas
Stayed 10 nights in Dec 2024
Verified

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice place. My only complaints would be lack of hot water for the jacuzzi tub, outdated restaurant menus and lack of tv programs other than Indian. The staff was amazing, friendly, knowledgeable and very professional. The rooms were very comfortable and quite. I would recommend this hotel to anyone.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

ANDRENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall. Only disappointment is that I had scheduled a massage and the masseuse didn’t show up. Otherwise, the staff is extremely friendly and attentive.
Stayed 4 nights in Aug 2023
Verified

6/10 Okay

Yuri

Liked: Amenities
Disliked: Property conditions & facilities
People were very kind and nice, I'd like to really emphasize that. Generally speaking, Kenyan people were just very professional and kind to me. I was disappointed because I was moved to twice to different rooms because of their condition. The biggest disappointment was the quality of bath water. I specifically chose this hotel because they had a nice tub... on my third room. But then the water was brown. I wasn't going to get sick. I would have chosen other 5-star hotel. And that's the thing... I don't think it's fair for them to claim the hotel as a 5-star. Breakfast was good enough, but again, water dispenser is brown... I didn't complain about the brown bath water because I knew they couldn't do anything about it over night. Cleaning people can also do a better job. I finally got a normal looking bathrobes in my third room, but the first room didn't have any, second room had a robe ripped... they did leave me more than enough water bottles everyday and again, all of them were very pleasant. I think they need a major renovation.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel which we’ve stayed at a few times as it’s a convenient location for us. It’s away from the hustle and bustle therefore it’s nice and quiet, if you’ve been to Nairobi before you know how noisy it can be in certain places. The rooms are a good size for the price and beds are comfortable. The hotel has everything you need for a comfortable stay but it’s not a ‘holiday’ hotel and amenities like pool and spa are there however it’s more oriented towards a business hotel than a leisure one. If you want to relax and spend time in the hotel for most of the day(s) then it maybe worth looking at other options however they are much more expensive than this one. For the price, it certainly does the job if you want a very comfortable stay whilst you’re out exploring the city and country.
Stayed 5 nights in Dec 2024