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"We didn’t get room service even after requesting it. I understand there is a schedule but when we called we had requested for it. There was also 1 small bottle of shampoo and body wash for each day to be split amongst everyone in the room."

"The hotel was convenient and in expensive. The place is old and it shows. The pool area looked nice and the restaurant on premises was good. No real amenities in the room and the blankets and sheets are thin. The elevator also smelled. Overall it worked for one night."

"Clean room"

"My second time here. I love the room, the property and the staff here. The studio room we stayed in had a beautiful view and spacious lanai. The kitchen has everything you need if you want to cook a meal. The bed is comfortable. At check-in the staff was especially nice. Like everyone, I was looking for the best view possible. The manager offered me to check out a couple of rooms so I could choose my favorite. The receptionist was extremely helpful and very nice. (I am sorry I don't have her name.) It was as if I was the first to ask about the best room, when I am sure it happens all day, every day. :) We will return on our next Maui adventure."

"Fantastic Property...shh..don't tell anyone! Seriously, kind of a throw back hotel with nice hawaaian accents. Great service."

"As pictured, meticulously maintained resort, great staff"

"The staff were all super!! They were friendly and helpful during the super crazy Kona storm which made several areas of the hotel wet and prevented some staff from even making it to work, but we were able to spend time enjoying the view from inside and being outside when it wasn't raining. You can hang out in the lobby after check-out and the shuttle drivers are friendly, too. "

"Great place, we love it and come every years "

"All of staff was very friendly through out the whole stay. Very accommodating when it came to extending day for late check out since my flight was at 9pm. Grounds were kept up even when first Kona low came through. "