숙박 시설 정면 - 저녁/밤

팔라조 투르키니 여행 후기

4 out of 5
팔라조 투르키니
Via Medina 21-22, Naples, NA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 778개 이용 후기 중 314개" "
평점 8 - 좋아요. 778개 이용 후기 중 349개" "
평점 6 - 괜찮아요. 778개 이용 후기 중 83개" "
평점 4 - 별로예요. 778개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 778개 이용 후기 중 16개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 7월에 1박 숙박함
답변 제공: Mario 님, 2019년 7월 26일
Dear anonymous guest, although we sincerely regret reading that your stay fell short of your expectations, we are grateful for the time you spent to share your feedback on your overall holiday experience among us. This will certainly help us to make improvements in the future. Regards.

10/10 - 훌륭해요

Jungjin 님, 한국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
멋진호텔
안전하다는 항구근처로 잡아는데 멋진호텔이었고요~ 도로와 바로 접해있지만 그리 시끄럽지는 않았어요~ 카스텔 누오보 와 도보 1분이었고요~ 항구로는 5분정도 걸립니다. 조식도 괜찮고 서비스도 친절합니다. 훌륭합니다~

8/10 - 좋아요

SeongCheol 님, korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친절한 스태프와 가격대비 괜찮은 호텔
호텔 바로 앞이 버스정류장고, 걸어서 전철역(약 5분)및 여객터미널(약10분)이 가깝움. 주위에 공사 중이라('15년 1월 말)조금 불편했지만, 호텔은 깔끔하고 스태프로 친절했습니다. 호텔 바로 옆 피자집도 괜찮았습니다.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
일반적인 호텔...
일반적인 호텔과 유사하며 특히 나쁜점을 찾기가 어려우며, 반대로 다른곳보다 좋은점을 찾기도 쉽지 않음. 바로앞이 큰도로로 버스정류장이 있어 대중교통 이용객에게는 도움이될것 같음. 소렌토. 카프리 등 쾌속선 터미널이 도보 10분거리로 가까이 있었음.

8/10 - 좋아요

David 님, Munich

좋아요: 객실의 편안함
Fine hotel
That was fine, i got to know that in Napoli, there are some areas which are dangerous. So i booked this hotel, which people are saying this area is okay. At the reception desk, they don't know about the ticket variety, said "you can find it in the internet" or "you can ask at the shop around the corner" and seemed they don't want to work. Everything was fine as star 3 hotel. But they have 4, then, i need some more in everything; such as breakfast, things in room, etc.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great location
very friendly and cozy place to stay. also nice location from airport using Alibus. strongly recommend to stay.

8/10 - 좋아요

ISIS 님, PARIS

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
L'accueil était chaleureux .Le personnel parle l'italien ,l'anglais et un peu le français .l'hotel était calme ,pas d'animation. Son emplacement très pratique (Restaurants ,métro et bus au pied de l'hotel). on peut faire tout à pied. Internet était rapide par contre les prises d'électricité étaient plus larges que mes prises de connection . L'hotel a besoin de petite rénovation . Niveau propreté; le bouilloire n'était pas propre, sous le lit et dans l'armoire trop de poussière. Arrivés mercredi soir jusqu'au dimanche, l'aspirateur n'a pas était passé sur le sol. Nous remercions spécialement Monsieur CHANA à l'accueil qui était efficace ,souriant et discret. Dans l'ensemble ,c'est une bonne adresse.
2024년 2월에 4박 숙박함
답변 제공: Shana 님, 2024년 2월 20일
Madame, merci d'avoir séjourné dans notre établissement. Nous faisons notre maximum pour satisfaire nos clients et apprécions votre commentaire. Nous espérons vous revoir très bientôt à Palazzo Turchini.

8/10 - 좋아요

Thomas

2024년 1월에 2박 숙박함
답변 제공: Luigi 님, 2024년 3월 25일
Dear Thomas, thank you for sharing such a nice review of your stay here at Palazzo Turchini! We never get tired of receiving our guests' comments and hearing your views on your experience here in Naples. We look forward to welcoming you back soon! Kind regards.

10/10 - 훌륭해요

Sandra 님, Whittier

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was beautiful and clean. Staff was nice. However, there were no outlets for American plugs.
2024년 1월에 1박 숙박함
답변 제공: Luigi 님, 2024년 1월 27일
Dear Sandra, thank you for sharing this nice review with us, it was truly our pleasure to have hosted you during your recent travels and we invite you to join us again in the months ahead. Kind regards.

10/10 - 훌륭해요

Claudia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Maravilhoso
Localização excelente! Atendimento muito cordial e maravilhoso café da manha
2023년 11월에 2박 숙박함
답변 제공: Mario 님, 2023년 11월 17일
Agradecemos a preferência. Agradecemos suas sugestões! Muito obrigado e até a próxima oportunidade.

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 4박 숙박함
답변 제공: Luigi 님, 2023년 10월 18일
Dear Debra, thank you for sharing this wonderful review of your stay! We never get tired of receiving our guests' suggestions and hearing your own views on your experience here at Palazzo Turchini. Kind regards.

10/10 - 훌륭해요

Karsten

2023년 10월에 3박 숙박함
답변 제공: Luigi 님, 2023년 10월 9일
Tak, fordi du har overnattet hos os. Vi arbejder hårdt for at gøre vores gæster tilfredse, og vi sætter stor pris på din feedback!

10/10 - 훌륭해요

Brenda A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was fabulous and the location amazing.the streets of Naples are so dirty/only negative!!
2023년 9월에 2박 숙박함

8/10 - 좋아요

todd

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is extremely kind and helpful. Very good breakfast, which my daughter and I thoroughly enjoyed each morning. The morning staff were very kind and a great way to start the day.
2023년 9월에 2박 숙박함
답변 제공: Luigi 님, 2023년 9월 3일
Dear Guest, thank you for sharing your positive feedback with us, we are so glad to know that we exceeded your expectations and cannot wait to host you again in the future! We pride ourselves in being so close to great historical and cultural attractions including amazing monuments that offer breathtaking views. It would be great to have you back here soon as our guest! Regards.

8/10 - 좋아요

Laura

연인과의 여행
좋아요: 편의 시설/서비스
Nice and helpful staff, great breakfast and prime area. Room and floored smelled like smoke for most of the stay despite no smoking signs and guests were loud until about 3am which made it difficult to sleep. I suggest having a security guard/ staff member supervising over night.
2023년 8월에 2박 숙박함
답변 제공: Mario 님, 2023년 8월 15일
Dear Laura, thank you for sharing your positive feedback with us, we are so glad to know that we exceeded your expectations and cannot wait to host you again in the future! We pride ourselves in being so close to great historical and cultural attractions including amazing monuments that offer breathtaking views. It would be great to have you back here soon as our guest! Regards.

10/10 - 훌륭해요

Rodger

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check-in is smooth and professional. Desk clerk very helpful with directions and advice for the Napoli experience. Rome raves about Pizza Napoli - we were directed to the genuine source, Sorbillo at Via Dei Tribunali 32 ( not the busy place with the blue sorbillo flags) walk a little further to the smaller place with Sorbillo etched in the glass over the door…viola!.. Pizza Napoli. This walk from Palazzo Turchini takes you through Centro Antico. There is also a beautiful Church right next door to Palazzo Turchini and hotel is conveniently located within walking distance to the Port of Naples for next steps travel to ports beyond. Room is clean and comfortable.
2023년 8월에 1박 숙박함
답변 제공: Luigi 님, 2023년 8월 10일
Dear Rodger, thank you for your review of your recent stay at Palazzo Turchini, your feedback is extremely valuable to us! We greatly appreciate your comments because our main priority is to be able to offer a very well-maintained and comfortable atmosphere for all of our guests. We're looking forward to welcoming you here in Naples very soon! Best regards.

10/10 - 훌륭해요

Vincent

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very helpful for anything we needed. We stayed here as an anchor point for visiting Capri and Positano. It was a 5 minute walk to the ferry for both of these stops. Breakfast was included with a nice variety and delicious.
2023년 7월에 2박 숙박함
답변 제공: Mario 님, 2023년 8월 10일
Dear Vincent, thank you for taking the time to share your feedback, this will certainly help us to make improvements in the future. I’m glad to read that we were able to accommodate your needs with our service and that you enjoyed our friendly staff. We would love another opportunity to exceed your expectations. Regards.

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel, superb location
Friendly, English-speaking staff, wonderful breakfast service, nice accommodations, great value, and best of all, location! Centrally located for easy walking to restaurants, Old Town, maritime center, and shopping. Highly recommend.
2023년 7월에 3박 숙박함
답변 제공: Mario 님, 2023년 7월 8일
Dear Sandra, It was our pleasure to host you during your recent stay and we are even more thrilled that your experience with us was worthy of this perfect score. We would love to see you again and hope that you will hurry back to visit us soon! Warm regards.

10/10 - 훌륭해요

ERIC FRANCIS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Un hôtel très agréable, le personnel est très professionnel. Les chambres sont belles et l’hôtel est bien situé par rapport au centre historique.
2023년 6월에 2박 숙박함
답변 제공: Luigi 님, 2023년 6월 12일
Monsieur, nous vous remercions d'avoir pris le temps de nous faire part de votre avis concernant votre séjour dans notre hôtel. C’est avec grand plaisir que nous notons votre satisfaction que nous ne manquerons pas de partager avec toute notre équipe, en particulier avec Evelina et Martina. Nous espérons avoir le plaisir de vous y accueillir de nouveau lors d'un prochain séjour à Naples, et dans cette attente, nous vous adressons nos salutations les meilleures.

10/10 - 훌륭해요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were taking the morning ferry to Amalfi and the location of this hotel to the ferry port was very convenient and close. We walked there in 10 minutes. The breakfast on the rooftop patio was the perfect start to the day!
2023년 5월에 1박 숙박함
답변 제공: Luigi 님, 2023년 6월 5일
Dear Anthony, we appreciate you taking the time to provide us with some nice comments about your stay and we are so glad you enjoyed it! We're happy to know you loved our breakfast as well. Thank you for pointing out our special location, we hope you get a chance to come see us again soon!Regards.

10/10 - 훌륭해요

Charlotte

2023년 5월에 1박 숙박함
답변 제공: Mario 님, 2023년 5월 17일
Dear Charlotte, thank you very much for sharing this perfect score with us! We love to receive feedback from our guests regarding their stay. We hope that you will visit us again!

8/10 - 좋아요

MICHELLE

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
hotel bien placé
L 'hotel est très bien placé et propre . on peut visiter facilement à pied de l 'hotel. Le personnel est agréable et sympathique. Le petit déjeuner est varié et bon. Je recommande .
2023년 3월에 1박 숙박함
답변 제공: Luigi 님, 2023년 3월 13일
Madame, merci d’avoir pris le temps de laisser un commentaire sur votre séjour, nous sommes ravis de savoir que notre offre répond parfaitement à votre attente. Nous ne manquerons pas de partager vos appréciations avec toute notre équipe, votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Nous espérons vous revoir très bientôt !

10/10 - 훌륭해요

cristian

2022년 12월에 3박 숙박함
답변 제공: Mario 님, 2022년 12월 9일
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.

10/10 - 훌륭해요

wee shyong

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you for the hospitality.
2022년 11월에 5박 숙박함
답변 제공: Luigi 님, 2022년 11월 26일
Dear Sir, thank you so much for your nice words and your great evaluation. Naples has always a lot to offer and we’re so glad to know that you enjoyed your stay here at Palazzo Turchini. It would be great to have you here again as our guest! Best regards.

8/10 - 좋아요

michele

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Tout le personnel est charmant, aux petits soins et amabilité. Nous avons eu une chambre au calme mais qui aurait besoin d'un rafraichissement important au niveau de la tapisserie et de la douche.
2022년 10월에 7박 숙박함
답변 제공: Luigi 님, 2022년 10월 26일
Madame/Monsieur, merci d'avoir pris le temps de nous écrire ce témoignage à l’issue de votre séjour dans notre établissement. Soyez assuré que nous accordons toujours une attention toute particulière pour le confort et la satisfaction de nos clients. En espérant sincèrement vous accueillir de nouveau, je vous salue cordialement.

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!
Great hotel. Staff was very welcoming and accommodating. Room was incredible.
2022년 10월에 2박 숙박함
답변 제공: Luigi 님, 2022년 10월 26일
Dear Chris, thank you very much for sharing this nice review with us, it was truly our pleasure to have hosted you during your recent travels and we invite you to join us again in the months ahead. We are delighted to know that almost everything went great during your stay and that our location was close to your areas of interest and perfect for your needs. Kind regards.

10/10 - 훌륭해요

DENILSON

2022년 10월에 2박 숙박함
답변 제공: Luigi 님, 2022년 10월 10일
Agradecemos a preferência. Agradecemos suas sugestões! Muito obrigado e até a próxima oportunidade.

8/10 - 좋아요

Cori

2022년 9월에 2박 숙박함
답변 제공: Mario 님, 2023년 5월 31일
Dear Cori, thank you for choosing Palazzo Turchini as your travel destination. We do appreciate your positive feedback and we hope to have you back here in Naples soon! Regards.

8/10 - 좋아요

Yad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good location with walking distance to everything you need. Room was clean and nice. Everything was good. The only criticism is the breakfast which was not much and not diverse. But the servers were too nice and helpful and they made your morning better. Special thanks to Mateo whom gave us a lot of help and was very nice.
2022년 8월에 7박 숙박함
답변 제공: Luigi 님, 2022년 8월 31일
Dear Yad, thanks for sharing your experience with us, we appreciate your kindness. Our mission is to provide the best service and ensure that our guests rate us the most comfortable hotel in our area, so we're glad to know you had a satisfactory stay. Please stay with us again. Best regards.

10/10 - 훌륭해요

Anette

2022년 7월에 1박 숙박함
답변 제공: Mario 님, 2022년 8월 8일
Dear Anette, thanks for sharing your experience with us, we appreciate your kindness. Our mission is to provide the best service and ensure that our guests rate us the most comfortable hotel in our area, so we're glad to know you had a satisfactory stay. Please stay with us again. Best regards.

8/10 - 좋아요

Johanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 6박 숙박함
답변 제공: Luigi 님, 2022년 8월 1일
Dear Johanna, thank you for choosing Palazzo Turchini as your travel destination. We do appreciate your positive feedback and we hope to have you back here in Naples soon! Regards.

8/10 - 좋아요

Susanne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 3박 숙박함
답변 제공: Luigi 님, 2022년 6월 13일
Dear Susanne, thank you for choosing Palazzo Turchini as your travel destination. We do appreciate your positive feedback and we hope to have you back here in Naples soon! Regards.

10/10 - 훌륭해요

Susan

2022년 5월에 2박 숙박함
답변 제공: Luigi 님, 2022년 6월 3일
Dear Susan, thank you for choosing Palazzo Turchini as your travel destination. We do appreciate your positive feedback and we hope to have you back here in Naples soon! Regards.

10/10 - 훌륭해요

Hans-Joachim

2022년 5월에 3박 숙박함

6/10 - 괜찮아요

Anna

가족 여행
별로예요: 편의 시설/서비스
Chambre relativement spacieuse Pour 4 personnes il nous a été attribué les 2 dernières chambres au dernier étage près de l ascenseur et salle de petit déjeuner donc à partir de 6h bruit incessant du personnel de l ascenseur et des clients les odeurs de cuisine Chambres réservées depuis novembre 2021
2022년 4월에 3박 숙박함
답변 제공: Luigi 님, 2022년 5월 18일
Madame, merci d'avoir pris le temps pour poster ce commentaire concernant votre séjour à Palazzo Turchini ! Désolé pour le bruit, nous allons améliorer le système d'insonorisation entre les chambres au sixième étage. Souhaitant vous recevoir à nouveau lors d'un prochain séjour, je vous salue et vous remercie pour votre commentaire sur notre établissement.

8/10 - 좋아요

Yasmin

2022년 3월에 3박 숙박함
답변 제공: Paolo 님, 2022년 3월 29일
Dear Yasmin, thank you for choosing Palazzo Turchini as your travel destination. We do appreciate your positive feedback about the staff, the rooms and the location. We hope to have you back here in Naples soon! Regards.

6/10 - 괜찮아요

Anna charlotta

단체 여행
좋아요: 직원 및 서비스
Bon séjour.
2022년 3월에 3박 숙박함
답변 제공: Mario 님, 2022년 3월 18일
Madame, merci d'avoir séjourné dans notre établissement. Nous faisons notre maximum pour satisfaire nos clients et apprécions votre commentaire.

6/10 - 괜찮아요

Dusko

좋아요: 청결 상태
Disappointed
Near Spanish quarter but in a busy road
2021년 11월에 1박 숙박함
답변 제공: Mario 님, 2022년 1월 3일
Dear guest, thank you for taking the time to post a review of your stay. We are sorry that some aspects of your experience here at Palazzo Turchini did not meet your expectations. We would love to have another opportunity to host you again. Regards.

10/10 - 훌륭해요

Maj-Britt

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hyggeligt lille hotel
Hyggeligt lille hotel med god beliggenhed i byen. Vi havde to værelser et til gården, der var ret mørk, og et ud til gaden, dejligt lyst med altan.
2021년 11월에 7박 숙박함
답변 제공: Mario 님, 2021년 12월 6일
Tak, fordi du har overnattet hos os. Vi arbejder hårdt for at gøre vores gæster tilfredse, og vi sætter stor pris på din feedback!

10/10 - 훌륭해요

Dusko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Collecting stamps
2021년 11월에 1박 숙박함
답변 제공: Mario 님, 2021년 12월 23일
Dear Sir, I want to thank you for taking the time to post such a nice review of your stay! We look forward to welcoming you back in the future. Best regards.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 4박 숙박함
답변 제공: Mario 님, 2021년 12월 2일
Dear Guest, thank you for sharing such a perfect score regarding your recent stay at Palazzo Turchini. It was our pleasure to have you as our guest, we hope to see you again soon! Best regards.

8/10 - 좋아요

michael

2021년 11월에 2박 숙박함

8/10 - 좋아요

Barbara S

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent Breakfast but….
The hotel was clean and the breakfast was very good and plentiful. The covid policy made it difficult and time consuming to get more coffee and food. As long as you didn’t need a quick breakfast it was great. Our room space was very tight and noisy (perhaps we got the last room available). We were next to the courtyard and awoken by the noises of restaurant supplies being transported (restaurant was the floor above ours) and conversations. The hotel was advertised as air conditioned. Upon arrival we were told the AC was “turned off” for the season. It was early November. I understand it may be the usual policy yet if the weather is unseasonably warm or cold they should adapt the indoor environment for the guests.The room was really stuffy. Opening the windows for fresh air movement made it very loud from airplanes coming and going.
2021년 11월에 4박 숙박함
답변 제공: Mario 님, 2021년 11월 22일
Dear Barbara, thank you for taking the time to share your feedback, this will certainly help us to make improvements in the future. We would love another opportunity to exceed your expectations, it would be great to have you here again as our guest! Regards.

10/10 - 훌륭해요

jonas

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 4박 숙박함
답변 제공: Mario 님, 2021년 11월 8일
Dear Jonas, thank you so much for your great evaluation. Naples has always a lot to offer and we’re so glad to know that you enjoyed your stay here at Palazzo Turchini It would be great to have you here again as our guest! Best wishes.

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Location
Palazzo Turchini is located near the Castel Nuova and a short distance from the ferry terminal. Everyone was very helpful. The room was well appointed and comfortable.
2021년 10월에 2박 숙박함
답변 제공: Paolo 님, 2021년 11월 8일
Dear Steve, thank you very much for sharing this nice review with us, we appreciate you pointing out some of our most valuable features: the location, the friendliness of our staff and our clean and comfortable rooms! We love to receive the feedback from our guest regarding their stay. We hope that you will visit us again!

8/10 - 좋아요

Gianni

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ottimo il servizio e la cortsia del personale. La struttura nel complesso abbastanza pulita e confortevole
2021년 10월에 2박 숙박함
답변 제공: Mario 님, 2021년 10월 29일
Gentile Gianni, grazie per aver scelto e recensito positivamente Palazzo Turchini! Ci auguriamo che possiate tornare presto a trovarci. Un cordiale saluto.

6/10 - 괜찮아요

Josef

별로예요: 편의 시설/서비스
Die Lage des Hotels ist hervorragend, aber die zimmer sind für ein 4 Sterne hotel nicht akzentabel, frühstück enttäuschend,
2021년 9월에 5박 숙박함
답변 제공: Luigi 님, 2021년 9월 29일
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Das Wohl unserer Gäste liegt uns am Herzen und Ihr Feedback ist sehr wertvoll für uns.

2/10 - 너무 별로예요

zachary

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not 4 Stars
This is a very tired hotel in need of a reno. Bad wifi, dated rooms, no amenities, staff were friendly. Small dated rooms, rock hard pillows and mattresses. Not 4 Stars or upscale like they claim. I would be happy with this room/hotel if I booked a 2 star.
2021년 9월에 1박 숙박함
답변 제공: Mario 님, 2021년 9월 18일
Dear guest, although we sincerely regret reading that your stay fell short of your expectations, we are grateful for the time you spent to share your feedback on your overall holiday experience among us. We certainly believe that there is always room for improvement and your constructive critics will help us identify areas that could use more attention to detail. Regards.

10/10 - 훌륭해요

Gerd

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super Zentral Lage
2021년 9월에 2박 숙박함
답변 제공: Paolo 님, 2021년 9월 18일
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Das Wohl unserer Gäste liegt uns am Herzen und Ihr Feedback ist sehr wertvoll für uns.

10/10 - 훌륭해요

Eder

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
One of the nights need tombs refunded
2021년 9월에 3박 숙박함