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홀리데이 인 익스프레스 & 스위트 나소, IHG 호텔 여행 후기

3 out of 5
홀리데이 인 익스프레스 & 스위트 나소, IHG 호텔
West Bay Street At Nassau Street, Nassau

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 682개 이용 후기 중 193개" "
평점 8 - 좋아요. 682개 이용 후기 중 192개" "
평점 6 - 괜찮아요. 682개 이용 후기 중 130개" "
평점 4 - 별로예요. 682개 이용 후기 중 86개" "
평점 2 - 너무 별로예요. 682개 이용 후기 중 81개" "

7.4/10

청결 상태

8.0/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very satisfying overall
바다도근처에있고 조식도맛있었고 전반적으로 마음에들었어요
2019년 2월에 4박 숙박함
답변 제공: Alicia 님, 2019년 2월 18일
나는 당신이 우리와 함께 머물기를 즐겼다는 것을 알고 기뻐요. 우리를 다시 방문하게되기를 바랍니다. 귀하의 의견에 진심으로 감사드립니다.

4/10 - 별로예요

Daniel 님, Philadelphia

Hotel was in a great location you are within walking distance of the cruise ship port and the public beach is across the street after dark the locals look very shady so just be aware of your surroundings at all time in the day time it feels safe to venture out on the main streets only tho the small side street's looks shady and dangerous also the cabs make there price's up so pre pay for service to and from the hotel's and airport
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Derinika

2024년 3월에 3박 숙박함

8/10 - 좋아요

Alex

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It has a very good location.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Alex

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good option!!!
2024년 5월에 2박 숙박함

6/10 - 괜찮아요

Kanusha

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at this hotel were extremely helpful and professional. The floors in the room were so dirty that my socks turned grey. Had to wear our crocs in the room the entire stay. Went down at 8:05am for break and there was nothing left. The loud music from across the street on the beach, car basses and motorcycle mufflers from the road was extremely loud and obnoxious. Loud noises all the way until after midnight made it hard to sleep. And on a Sunday ?! That’s wild. For the price it’s not worth it. We wouldn’t stay here again.
2024년 5월에 2박 숙박함

8/10 - 좋아요

joel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
the front desk was professional and well presented. Thanks for the short time there and well managed experience.
2024년 5월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 5월 13일
Dear Joel,We are delighted that you enjoyed your time here with our team. We look forward to your return in the near future

10/10 - 훌륭해요

William

출장 여행
좋아요: 청결 상태, 직원 및 서비스
The property is in a good location but the entry area has limited parking and the alley appear unsafe but it is safe. Just the appearance.
2024년 3월에 4박 숙박함
답변 제공: Front Desk Team 님, 2024년 5월 13일
Dear William,Thank you for your feedback regarding our hotel. We appreciate you taking the time out to tell us about your experience here at our hotel. We will review with the team to look at different options for this issue to be rectified.Once again thank you for taking the time to provide feedback

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good downtown central location basically on the beach.. must stop by bikini bar for crack conch..
2024년 4월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 5월 14일
Hi Michael, Thank you for your feedback regarding your stay we appreciate you taking the time out to do so. Our team will be thrilled to know that we have made one of our guests stay an enjoyable one.

10/10 - 훌륭해요

Deborah

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was noisy until the early morning hours. Our room did not feel or look clean. There was NO hot water for a shower. The pool and all outside seating was closed. The attendant at the beach was inconvenienced to get us beach towels, basically telling us at 3:30 in the afternoon that it was too late to be at the beach and not to bother.
2024년 4월에 1박 숙박함
답변 제공: Hotel Team 님, 2024년 5월 13일
Dear Deborah,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Express & Suites Nassau.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

8/10 - 좋아요

Mario

Nice place
2024년 4월에 1박 숙박함
답변 제공: Hotel Team 님, 2024년 5월 13일
Thank you for staying with us. It was a pleasure and we look forward to serving you in the future.

8/10 - 좋아요

Carlos 님, Navarre

2024년 4월에 2박 숙박함
답변 제공: Hotel Team 님, 2024년 5월 13일
Thank you for staying with us.

6/10 - 괜찮아요

Samantha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The staff was great the area was walkable to downtown Nassau and the fish fry but the property needs a serious upgrade. We had no hot water during our stay the tv was on the fritz the whole time and the free breakfast was cold.
답변 제공: Front Desk Team 님, 2024년 5월 14일
Good day Samantha,Thank you for feedback regarding your stay with us. I would like to start off by apologizing for the inconvenience caused to you during your stay with us. We value each and every one of our guests. We are committed to delivering exceptional service. With that being said learning from our shortcomings helps us to encourage our team to be better.Once again thank you for your feedback

6/10 - 괜찮아요

Yesenia

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is very outdated. Very limited eating locations. Area is not very convinient. Service was mediocre. However, the beds were surprisingly comfortable. Taxi service to and from airport was rather quick and efficient but expensive. Hotel is definitely OVERPRICED.
2024년 3월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 5월 14일
Dear Yesenia,Thank you for your feedback regarding your stay with us. We are so sorry to hear that we did not meet your expectations. We use all of our feedback to coach our team to improve to give you our value guest the best we have to offer. I really hope you consider us in the near future.

6/10 - 괜찮아요

Jaime

2024년 3월에 6박 숙박함

8/10 - 좋아요

Amit

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s located in downtown.
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Yensi

좋아요: 청결 상태, 편의 시설/서비스
Good place
2024년 3월에 2박 숙박함

4/10 - 별로예요

ROSSANA 님, Flushing

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location
2024년 3월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 5월 14일
Dear RossanaThank you for taking the time to tell us about your experience at Holiday Inn Express & Suites NassauPlease know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact us directly at 1-242-322-1515 or reservations@hiexnassau.bs.

10/10 - 훌륭해요

Mariana

2024년 3월에 2박 숙박함
답변 제공: Hotel Team 님, 2024년 5월 13일
We are delighted to hear that you had a wonderful stay with us at Holiday Inn Express & Suites Nassau! Thank you for taking the time to share your positive feedback with us. We are glad that we were able to exceed your expectations and provide you with a comfortable and memorable experience.

8/10 - 좋아요

Loree 님, Brookings

좋아요: 청결 상태
2024년 3월에 7박 숙박함

6/10 - 괜찮아요

Carmela

연인과의 여행
Hotel room was a bit outdated and the walls are very thin. You can hear all the cars and the music from the beach huts at night. It is especially loud on the weekened with people revving up their motorcycles in the middle of the night. Overall you get what you pay for. It is a walkable distance to Nassau and Arawak cay. The restaurants nearby are not that great and very pricey. The free breakfast they offer will save you a lot of money. I wouldn’t stay here again but I do not regret booking it. The staff are great and helpful.
2024년 3월에 4박 숙박함

8/10 - 좋아요

Judy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location was good for me, near the office and downtown area. It would be nice to have a private beach next to the hotel.
2024년 3월에 7박 숙박함

10/10 - 훌륭해요

MARCO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
position
2024년 3월에 1박 숙박함

8/10 - 좋아요

Akshitkumar

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 6박 숙박함

10/10 - 훌륭해요

david

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was excellent. Very nice people. Kenton the taxi driver was exceptional.
2024년 2월에 4박 숙박함

6/10 - 괜찮아요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
It was in a pretty good area along the tourist strip. In walking distance to local food and tourist food. The noise came from the hallway being completely open. Wind, car noises and local people noises flew down the hallway and into our room. My wife woke up constantly throughout the night because of this. Staff were super friendly and resolved all of the small problems the room had when we arrived.
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Anabelia

2024년 3월에 1박 숙박함
답변 제공: Hotel Team 님, 2024년 5월 13일
We are delighted to hear that you had a wonderful stay with us at Holiday Inn Express & Suites Nassau! Thank you for taking the time to share your positive feedback with us. We are glad that we were able to exceed your expectations and provide you with a comfortable and memorable experience.

6/10 - 괜찮아요

Natasha

좋아요: 직원 및 서비스
별로예요: 청결 상태
The staff were wonderful and the breakfast was amazing, but it's an older hotel and not the cleanest.
2024년 2월에 1박 숙박함

4/10 - 별로예요

zeyla

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

kristin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous staff. They were accommodating and sincere. I’m grateful for their conversation and guidance.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Amin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Above and beyond service
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Michael

별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함

8/10 - 좋아요

margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great option in the center of things!
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Service and friendly employees
2024년 2월에 4박 숙박함

6/10 - 괜찮아요

Sonja

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Need maintenance
Old hotel, not maintained, Water leaks all over, especially in the Bathroom, furnitures damaged. Holder for Toiletpaper was not fixed. Noisy. A/C need to be replace, really loud.
2024년 1월에 4박 숙박함

8/10 - 좋아요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff were fantastic. Rooms and common areas were clean. It’s on a busy street so it was loud throughout the night. Excellent breakfast. However, no other food/meal options (other than high priced snacks) throughout the day and evening. My room smelled very strongly of chlorine from the pool.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Neil

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Excellent, friendly, knowledgeable and helpful staff. Unfortunately the room was nosy facing on to a main road and did not have double glazing to help- keep the noise down. Also the air conditioning was defective in that it operated only on automatic with the fan noisily cutting in when the temperature rose and waking me up frequently through the night
2024년 1월에 1박 숙박함

8/10 - 좋아요

Sondra

2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Gustavo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Near downtown Nassau.
2023년 12월에 3박 숙박함

8/10 - 좋아요

mona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

8/10 - 좋아요

Rashed

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Holiday Inn Express & Suites Nassau exceeded all expectations, creating an unforgettable stay in the heart of paradise. The friendly and attentive staff made us feel truly welcomed, ensuring every need was met with a genuine smile. The hotel's modern and comfortable accommodations provided a perfect retreat after exploring the stunning attractions of Nassau. Impeccable cleanliness and well-appointed rooms showcased the hotel's commitment to guest satisfaction. The complimentary breakfast featured a variety of delicious options, adding an extra layer of convenience to our stay. The prime location allowed for easy access to beautiful beaches and vibrant local culture. A remarkable experience at Holiday Inn Express & Suites Nassau, leaving us with cherished memories and a desire to return.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

DAVID

2023년 12월에 2박 숙박함

8/10 - 좋아요

Angela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함

2/10 - 너무 별로예요

juan

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Deceiving pictures on your website are showing a whole different property, no restaurant or bar, rundown building poor housekeeping, weak breakfast and no hot water every time you need a shower, good attitude on hotel’s personal but unfortunately some times it is not enough, close to downtown but no decent restaurants in the near surrounding areas. No recommended at any cost
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

juan

2023년 12월에 1박 숙박함

4/10 - 별로예요

Daniel

2023년 11월에 3박 숙박함

10/10 - 훌륭해요

ANAY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

6/10 - 괜찮아요

Andreina

좋아요: 청결 상태
No está mal pero pensé que era mucho mejor no tuve agua caliente
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

James

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Nadia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함