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페어필드 인 & 스위트 여행 후기

2.5 out of 5
페어필드 인 & 스위트
150 Hayes Ave, Natchitoches, LA

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 525개 이용 후기 중 327개" "
평점 8 - 좋아요. 525개 이용 후기 중 121개" "
평점 6 - 괜찮아요. 525개 이용 후기 중 36개" "
평점 4 - 별로예요. 525개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 525개 이용 후기 중 16개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

4/10 - 별로예요

David

아이를 동반한 가족 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
The room had seen some wear. Chipped furniture everywhere. The pillow were awful- extremely dense and large, our necks hurt the next day. The bed was also hard. The bedding was warm enough. Hotel was clean enough, you could tell they were doing the best with what they had. Staff was friendly. Walls are thin.
2024년 3월에 2박 숙박함
답변 제공: Ryan, General Manager 님, 2024년 4월 1일
Thank you for being our guest and taking time to tell us about your experience. We apologize for the less than perfect experience. We are going through a full remodel this summer once complete come back and give us a try.

10/10 - 훌륭해요

Brodrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
wow
2024년 3월에 3박 숙박함
답변 제공: Ryan GM 님, 2024년 4월 15일
Thank you for being our guest and for taking time to let us know about your stay. We look forward to hosting you again soon.

10/10 - 훌륭해요

Johnnie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed the experience
2024년 3월에 4박 숙박함
답변 제공: Ryan GM 님, 2024년 3월 25일
Thank you for being our guest and for responding about your experience. We look forward to hosting you again.

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Staff very friendly
2024년 3월에 1박 숙박함
답변 제공: Ryan GM 님, 2024년 3월 25일
Thank you for being our guest and for responding about your experience. We look forward to hosting you again.

10/10 - 훌륭해요

Karen

2024년 1월에 3박 숙박함
답변 제공: Ryan General Manager 님, 2024년 3월 18일
Thank you for being our guest and for taking time out of your busy schedule to let us know how we can improve your next stay. We look forward to seeing you soon.

10/10 - 훌륭해요

Gaudencia 님, Midland

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We will consider it again. Very knowledgeable staff which made our first stay here memorable.
2024년 3월에 1박 숙박함
답변 제공: Ryan GM 님, 2024년 3월 13일
Thank you for being our guest and for letting us know about your experience. We would love to see you again in the future.

10/10 - 훌륭해요

Johnny

2024년 2월에 1박 숙박함
답변 제공: Ryan GM 님, 2024년 3월 25일
Thank you for being our guest and for responding about your experience. We look forward to hosting you again.

10/10 - 훌륭해요

Jared

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very polite
2024년 2월에 1박 숙박함
답변 제공: Ryan General Manager 님, 2024년 2월 20일
Thank you for being our guest and taking time to let us know about your stay. We hope to see you again in the near future.

4/10 - 별로예요

Robert

출장 여행
This hotel does not know how to keep reservation I booked king size bed with the application I use I did pay more for that when I arrive they did tell me they no longer have kings.room was OK but bathtub was dirty full of the hair from previous people nasty
2024년 1월에 1박 숙박함
답변 제공: Ryan General Manager 님, 2024년 1월 22일
Thank you for taking the time to tell us about your experience. I apologize for room type and cleanliness of your room. Its our hope that you will come back and let us get it right for you. Thanks for being our guest.

10/10 - 훌륭해요

Lawrence

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Ryan General Manager 님, 2024년 1월 19일
Thank you for being our guest and letting us know about your experiences. We look forward to seeing you on your next visit.

10/10 - 훌륭해요

Lawrence

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Ryan General Manager 님, 2024년 1월 19일
Thank you for being our and letting us know about your experience. We look forward to seeing you on your next visit.

8/10 - 좋아요

Melanie

2024년 1월에 1박 숙박함
답변 제공: Ryan General Manager 님, 2024년 2월 20일
Thank you for being our guest and for taking time to tell us about your experiences. We hoped that you enjoyed your time with us and looking to see you again in the future.

8/10 - 좋아요

JOHN 님, MALAD

2024년 1월에 1박 숙박함
답변 제공: Ryan General Manager 님, 2024년 2월 20일
Thank you for being our guest and for taking time to tell us about your stay. Its our sincere hope that you enjoyed your experience with us. We hope to see you in the near future. Thanks again for being our guest.

10/10 - 훌륭해요

Arthur

2024년 1월에 2박 숙박함
답변 제공: Ryan General Manager 님, 2024년 2월 20일
Thank you for being our guest and for taking time to tell us about your stay. Its our sincere hope that you enjoyed your experience with us. We hope to see you in the near future. Thanks again for being our guest.

10/10 - 훌륭해요

Wade

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Ryan General Manager 님, 2024년 2월 20일
Thank you for being our guest and for taking time to tell us about your stay. Its our sincere hope that you enjoyed your experience with us. We hope to see you in the near future. Thanks again for being our guest.

10/10 - 훌륭해요

ER

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All staff we encountered were very friendly, check-in was fast, room was clean and comfortable. The only negative was that our room was right next to the breakfast prep area, so it got fairly noisy with banging and whatever else they were doing about 5 a.m. A room further away would not have that issue.
2024년 1월에 1박 숙박함
답변 제공: Ryan General Manager 님, 2024년 2월 20일
Thank you for being our guest and for taking time to tell us about your stay. We apologize about your discomfort. Its our sincere hope that you enjoyed your experience with us. We hope to see you in the near future. Thanks again for being our guest.

10/10 - 훌륭해요

Robert

2024년 1월에 1박 숙박함
답변 제공: Ryan General Manager 님, 2024년 2월 20일
Thank you for being our guest and for taking time to tell us about your stay. Its our sincere hope that you enjoyed your experience with us. We hope to see you in the near future. Thanks again for being our guest.

10/10 - 훌륭해요

Carlon

2023년 12월에 1박 숙박함
답변 제공: Ryan General Manager 님, 2024년 2월 20일
Thank you for being our guest and for taking time to tell us about your stay. Its our sincere hope that you enjoyed your experience with us. We hope to see you in the near future. Thanks again for being our guest.

10/10 - 훌륭해요

Willie

2023년 12월에 1박 숙박함
답변 제공: Ryan General Manager 님, 2024년 2월 20일
Thank you for being our guest and for taking time to tell us about your stay. Its our sincere hope that you enjoyed your experience with us. We hope to see you in the near future. Thanks again for being our guest.

8/10 - 좋아요

Neil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Ryan General Manager 님, 2024년 2월 20일
Thank you for being our guest and for taking time to tell us about your stay. Its our sincere hope that you enjoyed your experience with us. We hope to see you in the near future. Thanks again for being our guest.

8/10 - 좋아요

Royce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Ryan General Manager 님, 2024년 2월 20일
Thank you for being our guest and for taking time to tell us about your stay. Its our sincere hope that you enjoyed your experience with us. We hope to see you in the near future. Thanks again for being our guest.

10/10 - 훌륭해요

Nancy

2023년 12월에 1박 숙박함
답변 제공: Ryan General Manager 님, 2024년 2월 20일
Thank you for being our guest and for taking time to tell us about your stay. Its our sincere hope that you enjoyed your experience with us. We hope to see you in the near future. Thanks again for being our guest.

10/10 - 훌륭해요

Suzani

2023년 12월에 1박 숙박함
답변 제공: Ryan General Manager 님, 2024년 2월 20일
Thank you for being our guest and for taking time to tell us about your stay. Its our sincere hope that you enjoyed your experience with us. We hope to see you in the near future. Thanks again for being our guest.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Ryan General Manager 님, 2024년 2월 20일
Thank you for being our guest and for taking time to tell us about your stay. Its our sincere hope that you enjoyed your experience with us. We hope to see you in the near future. Thanks again for being our guest.

6/10 - 괜찮아요

Chellen

2023년 12월에 1박 숙박함
답변 제공: Ryan General Manager 님, 2024년 2월 20일
Thank you for being our guest and for taking time to tell us about your stay. Its our sincere hope that you enjoyed your experience with us. We hope to see you in the near future. Thanks again for being our guest.

10/10 - 훌륭해요

Tammy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice staff variety at breakfast quiet in hallway rooms were very nice
2023년 12월에 1박 숙박함
답변 제공: Ryan General Manager 님, 2024년 2월 20일
Thank you for being our guest and for taking time to tell us about your stay. Its our sincere hope that you enjoyed your experience with us. We hope to see you in the near future. Thanks again for being our guest.

10/10 - 훌륭해요

GEORGEA

좋아요: 편의 시설/서비스
No issues.
2023년 12월에 1박 숙박함
답변 제공: Ryan General Manager 님, 2024년 2월 20일
Thank you for being our guest and for taking time to tell us about your stay. Its our sincere hope that you enjoyed your experience with us. We hope to see you in the near future. Thanks again for being our guest.

8/10 - 좋아요

Victor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant Stay
Nice staff, very friendly and helpful
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Sarah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel a few miles from downtown Natchitoches.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Laura

2023년 12월에 1박 숙박함

8/10 - 좋아요

Mallory

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean, beds were comfortable too!
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I am very impressed with this hotel. This is my second time staying here and i wikl return. Staff are friendly and knowledge. Helpful with every request. I would recommended to anyone who is traveling to stay hee.secn
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Michelle

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tried checking in and was told the remaining rooms were not clean because they did not have housekeeping. We had booked the room in advance at a great rate but had to go to the Hampton and pay almost double for a room. The manager Jeremy Wilson was not taking any phone calls and left the poor girl at the front desk to deal with the guest. We are Bonvoy members and have never been to such a poor Marriott hotel.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All good
Better coffee required
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Lucinda

단체 여행
좋아요: 편의 시설/서비스
Very clean
2023년 11월에 1박 숙박함

8/10 - 좋아요

Brenda

2023년 11월에 2박 숙박함

8/10 - 좋아요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There weren’t a lot of options for breakfast.
2023년 11월에 1박 숙박함
답변 제공: Jody 님, 2023년 11월 27일
Thank you for your feedback. I will share this review with the appropriate department.

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect for extended stays
Very modern facility, nice staff.
2023년 10월에 1박 숙박함
답변 제공: Charity 님, 2023년 11월 5일
Thank you so much for the 10 out of 10 review. We hope to see you again soon.

10/10 - 훌륭해요

Nacor

2023년 10월에 1박 숙박함
답변 제공: Jody 님, 2023년 11월 27일
Thank you for your response

8/10 - 좋아요

Crystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 5박 숙박함
답변 제공: Angela 님, 2023년 10월 18일
Thank you for taking the time to complete feedback for your stay. We are happy to hear your stay was a 4/5 if there is anything we can do to bring you back and make it a 5/5 please let us know. Have a great day.

10/10 - 훌륭해요

Jones

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Angela 님, 2023년 10월 15일
Thank you for taken the time to complete feedback on your stay. We are happy to hear you enjoyed it. See you again soon

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Team 님, 2023년 10월 14일
Thank you for taken the time to complete feedback on your stay we hope to see you again

4/10 - 별로예요

Thomas

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Disappointed
Guy at the front desk at first was not friendly at all until someone else to talk to him. First room a/c didn't work, there was wood pieces on the floor by the a/c. Carpet not vacuum very good. No syrup for the pancakes at breakfast. Won't stay at this hotel again if visiting this area in the future. The lady on the second shift was very helpful & got us in a new room.
2023년 10월에 1박 숙박함
답변 제공: Team 님, 2023년 10월 14일
Sorry to hear about your stay, we hope to fix the issues you had and make it right with you again.

8/10 - 좋아요

mary

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Team 님, 2023년 10월 14일
Thank you for taken the time to complete feedback on your stay, we are happy to hear you stay was a 8 out of 10. Hope to see you again

8/10 - 좋아요

Felicia 님, Chantilly

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The property is clean. The hotel is clean. The room was clean. Maybe I just caught it on a bad day. It was busy weekend for the hotel but our towels smelled.
2023년 9월에 3박 숙박함
답변 제공: Angela 님, 2023년 10월 4일
Thank you for taking the time to complete feedback on your stay. We are happy to hear that you enjoyed your time. We strive to make every guests stay a 5/5. We will note this with the team and hopefully we get to see you again in the future.

10/10 - 훌륭해요

Julie Flores

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay!
2023년 9월에 2박 숙박함
답변 제공: Charity 님, 2023년 10월 31일
Thank you for sharing your feedback! We are glad you gave us a 5 out of 5. Hopefully we will see you again soon!

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The outside appearance. The ease of checking in. The room environment was well coordinate.
2023년 9월에 2박 숙박함
답변 제공: Angela 님, 2023년 9월 29일
Thank you for taking the time to complete feedback on your stay. We are happy to hear your stay was a 5/5. We do hope to see you again in the future and if there is anything we can do for you till then please let us know.

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were very nice and welcoming, which is very much appreciated after a long day of traveling.
2023년 9월에 5박 숙박함
답변 제공: Angela 님, 2023년 9월 29일
Thank you for taking the time to complete feedback on your stay. We are happy to hear your stay was a 5/5 and if there is anything we can do to bring you back to beautiful Natchitoches please let us know.

2/10 - 너무 별로예요

Dona

가족 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
It was a stressful circus
When I checked in they gave me a key to a king room. I went back to the desk to switch to a double as I had reserved only to find out that the had given me someone else's room with a similar name. Also, the front desk informed me at that time that they had cancelled my reservation. Luckily, while we were scrambling to find lodging last minute, due to another hotel error, a different client had been given the wrong room too (the double we needed). We were able to get put in that room. I confirmed at that time that it was available for 2 nights as I had reserved. The next day at dinner, I got an email from the hotel with a receipt for my stay noting a check out time for earlier that day. I left dinner to handle yet another issue with my stay there. Upon arrival I was told the computers were down and the clerk could not get management by phone. The room keys we were issued no longer worked and my personal items were held hostage in the room we were CONFIRMED to have for that night. Finally, another employee arrived and the clerk was able to open the so that we could gather our things. The clerk said if we could wait until computer issues resolved, we MIGHT have a room available that night. We were not interested in one more moment there. I will never stay at you establishment again.
2023년 9월에 2박 숙박함
답변 제공: Angela 님, 2023년 9월 21일
Thank you for taking the time to complete feedback on your stay. As we strive to make every guests stay a great one. We hope to have the chance to make it up to you in the future if we can let us know.

8/10 - 좋아요

Latonya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good Stay
2023년 8월에 7박 숙박함
답변 제공: Angela 님, 2023년 9월 15일
Thank you for taking the time to complete feedback on your stay. We do hope to see you again in the future and if you need anything please reach out. Thank you again