Find hotels near National Croquet Center, West Palm Beach from ₩156,883

"Great stay"

"Room 354 Our stay from February 25 to March 1 was very disappointing, especially considering the price of over $200 per night. The room was never cleaned during our stay, even though we requested housekeeping. The staff told us they do not clean rooms during a guest’s stay, which was never communicated beforehand. The first night we didn’t even have pillows and had to wait until the next day to receive them. When it rained one night, the roof leaked inside the room, creating puddles on the floor and on a chair. I have photos documenting this. To make matters worse, when I asked for towels to clean up the water, the staff said they did not have any available. Overall, the experience did not meet basic hospitality standards, especially for the price paid. I would not recommend this property unless management improves maintenance, housekeeping, and guest support."

"Clean room"

"Clean room"

"They did not honor our room reservations, we had 2 booked over a month ago …. And told us when we arrived we ran out of rooms , after we paid the full amount… and suggested we go to another hotel, much less money & way out of our way at 5:00 in Palm Beach during rush hour…. We missed our dinner reservation… we had to cancel our girls weekend… because we had no where to stay…. And then drive 4 hours back home at night… I had never experienced anything like this … and the manger was horrible, just said to bad we ran out of rooms … So I had to pay a cancellation fee to get my money back & they cancelled our rooms … I will never stay at a Hilton again & I’m a rewards member… such a horrible experience.."

"Ac stopped working and no other rooms available. When I tried to get the 2nd night refunded no one would answer when hotels.com tried to contact them. More than $200 to book a room at a hotel with working ac"

"Absolutely not up to the standard of a $300+/night hotel. MAYBE $80/night. The lobby is clean, and I think that is maintained and kept up to date to lull you into feeling like the rooms will be as well. But no…we didn’t even want to walk on the carpet in our room in barefeet it was so stained with…something, I have no idea what. And the chair in the room followed suit, as it was covered in stains. Staff was nice, was our room was truly disgusting. "

"Great hotel!!"

"Had a great time!!"