“I absolutely do not recommend this hotel.
We arrived around 10 and they told our Expedia reservation for a two-bedroom suite did not exist. The only available room had one king-size bed. Despite the reservation clearly showing the suite, staff claimed they had no idea what we were talking about, said the room no longer existed, and blamed Expedia for providing incorrect information.
Although the reservation was nonrefundable, the hotel eventually issued a full refund—the only positive thing of...
“I absolutely do not recommend this hotel.
We arrived around 10 and they told our Expedia reservation for a two-bedroom suite did not exist. The only available room had one king-size bed. Despite the reservation clearly showing the suite, staff claimed they had no idea what we were talking about, said the room no longer existed, and blamed Expedia for providing incorrect information.
Although the reservation was nonrefundable, the hotel eventually issued a full refund—the only positive thing of...
Kyoko