“I felt unwelcomed right at the moment when I entered the reception. Apparently they didn't expect us since "according to them" we were not on their reservation list. According to the manager, who directly expressed “being-annoyed” looks to us, it was solely Hotels.com's fault since the agency had often made mistakes and hadn't sent reservation emails properly. I showed the manager the voucher, but he denied to accept it, saying that it was written in Korean. Oh, come on, they only need...
“I felt unwelcomed right at the moment when I entered the reception. Apparently they didn't expect us since "according to them" we were not on their reservation list. According to the manager, who directly expressed “being-annoyed” looks to us, it was solely Hotels.com's fault since the agency had often made mistakes and hadn't sent reservation emails properly. I showed the manager the voucher, but he denied to accept it, saying that it was written in Korean. Oh, come on, they only need...
Seongsook