New England, New South Wales hotel rooms at the Quest Serviced Apartments

"First look at the room there was dirt on the bed like outside ground dirt like something was placed there that was previously on soil Next there was a half eaten fruit salad in the fridge .the bathroom didn't appear clean there was spiderwebs in each corner of the bathroom The aircon is broken like plastic broken of The tv ...first of all the remote only turned the tv off and on that's it .the tv picture was sooo bad going funny colours and clearly not watchable The real disappointment was still to come with breakfast the next morning You couldn't call it that it was terrible the service none existing we asked for coffee the lady in charge said there is the urn of hot water and the same awful coffee satchels we have in the room and a jug of milk .just to then discover they had a proper coffee machine but she was to lazy to use it No butter no bred no toast we left even that we had booked for 2 nights just awful "

"Accomodation was perfect as well as the location."

"Didn’t use "

"The retreat was very private and secure. Staff were very friendly "

"Shower leaked, air conditioner on a timer and turns itself off, first checkin text no access code given therefore I had to contact property, dirty coffee cup, left over food from previous guest, half a roll of toilet paper with no replacement. Two nights of accommodation with only one bath towel per stay. No housekeeping during the duration of our stay."

"Very happy with the pet policy, the room was very clean and functional. Reception was friendly and breakfast was a bonus with a generous food selection."

"Staff, location and room were excellent. Property was as represented."

"The room was clean. The room was spacious.The staff were friendly and helpful."

"The room was very clean, comfortable and well equipped. "