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윈덤 뉴올리언스 - 프렌치 쿼터 여행 후기

4 out of 5
윈덤 뉴올리언스 - 프렌치 쿼터
124 Royal St, New Orleans, LA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 3159개 이용 후기 중 1667개" "
평점 8 - 좋아요. 3159개 이용 후기 중 873개" "
평점 6 - 괜찮아요. 3159개 이용 후기 중 338개" "
평점 4 - 별로예요. 3159개 이용 후기 중 160개" "
평점 2 - 너무 별로예요. 3159개 이용 후기 중 121개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

??

출장 여행
좋아요: 청결 상태, 직원 및 서비스
전반적으로 나쁘지 않으나 시멀이 노후합니다. 버본스트리트랑 매우 가까워서 좋아요
2023년 11월에 6박 숙박함
답변 제공: Customer Service 님, 2023년 12월 5일
시간을 내어 생각을 공유해 주셔서 감사합니다. 버번 스트리트(Bourbon Street)와 가까운 프렌치 쿼터(French Quarter)의 윈덤 뉴올리언스(Wyndham New Orleans)에 대해 감사하다는 말씀을 들으니 정말 기쁩니다. 우리는 유지 관리에 관한 귀하의 피드백을 기록하고 유지 관리 및 개선을 위해 지속적으로 노력하고 있습니다. 다음 방문을 기대합니다.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
프렌치쿼터에 위치해 있어서 놀거리는 쉽게 접근할 수 있습니다. 주차장, 발렛파킹(유료)이 가능해서 차량으로 가지고 숙박하기에 적합합니다. 방에 냉장고, 드라이어기가 없습니다.
2022년 1월에 1박 숙박함
답변 제공: Craig 님, 2022년 1월 10일
Dear Valued Guest, Thank you for the nice review of my hotel. we are very happy you enjoyed your stay with us and look forward to having you back the next time you visit New Orleans.

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel staff was pleasant and helpful. Room furniture needs to be updated.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean quiet room in the middle of the French quarter! Great staff! Highly recommend staying here
2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 18일
Gary, it's fantastic to hear that you found your room at the Wyndham New Orleans - French Quarter both clean and peaceful. Our team members make a dedicated effort to maintain the kind of service you described. We're thrilled it enhanced your stay and that you highly recommend us. We look forward to the opportunity to host you again.

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay! Very clean hotel with excellent front desk staff! Would stay here again
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 18일
Gary, thank you for sharing your pleasant experience at Wyndham New Orleans - French Quarter. We enthusiastically appreciate your acknowledgment of our immaculate facilities and the excellent service provided by our front desk team members. Knowing that you would choose us again is the highest compliment! Looking forward to welcoming you back in the future.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스
good location
2024년 4월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 4월 18일
Robert, thank you for your concise review. At Wyndham New Orleans - French Quarter, we take pride in our prime location and are delighted you appreciated it. We hope to see you again on your next visit to the city.

10/10 - 훌륭해요

Mary

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the Hotel!
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 18일
Mary, it's wonderful to hear that you loved the Wyndham New Orleans - French Quarter! Thank you for sharing your positive experience. We hope to welcome you back again soon.

8/10 - 좋아요

stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room does not have a WOW factor when you walk in. It is an older building that could use a makeover. Some of the electrical faceplates were cracked or missing. Water leaked from the ceiling when I turned the shower on. The good thing is that the staff corrected the leak immediately. Staff were always good. This hotel has a lot of things going for it: My room had a great view of the Mississippi. The indoor pool is warm. Complimentary computers were available. Security is on-site and very visible. A concierge helps to arrange tours and provides maps. Canal street is only a one minute walk away and Bourbon Street about a three minute walk away. The Canal street car is very close by and the St. Charles line is very close. The rooms have safes. When you consider everything, it is a decent hotel and a nice reprieve from the outdoor business.
2024년 4월에 9박 숙박함
답변 제공: Customer Service 님, 2024년 4월 17일
Stephen, your feedback is valued. We are glad that you appreciated the stunning Mississippi view from your room, the warm indoor pool, and the accessibility of our location at the Wyndham New Orleans – French Quarter. It's also good to hear that our on-site security and concierge services were beneficial. Regarding the maintenance observations in your room, we continually strive to improve our facilities while maintaining the charm that our guests appreciate. We hope to see you soon for another enjoyable stay.

10/10 - 훌륭해요

Alexis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 18일
Alexis, it's wonderful to hear that you had an excellent stay at Wyndham New Orleans - French Quarter. We look forward to welcoming you back for another 5-star experience! Thank you for choosing our hotel.

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property located in the heart of the city with easy walking access to all of the major attractions and areas. Knowledgeable front desk and concierge staff. Nice helpful front desk staff at all hours of the day and night.
2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 17일
Karen, it's wonderful to hear that you appreciated the convenient location of Wyndham New Orleans - French Quarter, and found easy access to must-see attractions. We're also pleased that our knowledgeable front desk and concierge team members were able to assist you throughout your stay, available around the clock. Thank you for choosing Wyndham New Orleans - French Quarter, and we hope to welcome you back soon.

6/10 - 괜찮아요

Gaye

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a room facing the street and it was very noisy
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 17일
Gaye, we appreciate you bringing your concerns to our attention. It seems there were some disturbances due to the location of your room towards the street. While our downtown location can sometime contribute to noise, we're always eager to accommodate you with a quieter room when available. Please consider giving us another opportunity to deliver a comfortable stay for you in the future.

10/10 - 훌륭해요

Maria Corabeth 님, Plainsboro

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is next to Bourbon St., close so many restaurants. The only thing that we did not like is the noise from outside. The room was huge the restroom was small.
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Maria Corabeth, we appreciate you sharing your experience at the Wyndham New Orleans - French Quarter. We're delighted you enjoyed our prime location close to numerous dining options and that you appreciated the size of your room. We aim to offer our guests a measure of tranquility despite our city-center location, and we will certainly look into measures to improve on this aspect. Despite this, we hope the positives from your visit will encourage you to visit us again. Thank you.

8/10 - 좋아요

Kaye

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
The hotel overall was fine. Biggest issue was lack of hot water 2 out of 4 nights. Maintenance first said it just had to run a long time because we were at the end of the hall but this was after two tepid showers. Plus others had the same issue. Other staff were friendly and helpful in person and made it a good experience. The bodega across the street makes it feel a little sketchy but we never had a problem. Being so close to Canal makes it easy for the homeless to drift in.
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Kaye, thank you for taking the time to share your experience at the Wyndham New Orleans - French Quarter. We are glad to hear that our team members contributed to a pleasant stay, despite the issue you encountered with the water temperature. We're working diligently to ensure such instances are minimized. We are pleased your overall stay was satisfactory and we do hope for the opportunity to exceed your expectations on your next visit.

8/10 - 좋아요

Lorrie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place and very convenient to French Quarter. All staff very nice and helpful. Only complaint was loud ac unit and people slamming doors. I would stay again for the price.
2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Lorrie, thank you for choosing the Wyndham New Orleans - French Quarter as your place to stay. It's heartening your stay was enjoyable overall, and you found the location convenient and the team members friendly and accommodating. We've taken note of your feedback regarding disturbances, aiming to make future stays even more relaxing. Eagerly awaiting your return visit!

8/10 - 좋아요

Janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bed was very comfortable. Water could be hotter is my only complaint
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 16일
Janet, thank you for your review. We're glad you found the bed at Wyndham New Orleans - French Quarter to your liking. We note your comment about the water temperature and will look into it to ensure all our guests have the most enjoyable stay. We truly appreciate your feedback and hope to welcome you back soon.

6/10 - 괜찮아요

Nicki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Nicki, thank you for noting the location of the hotel. It seems like your stay might have been somewhat mixed, hence your neutral rating. Please know we value your feedback and strive to improve on all areas. Should there be specifics that need addressing, we would be more than happy to hear them. We look forward to the opportunity of serving you better in the future.

10/10 - 훌륭해요

Rosalind

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
People lurking out the main doors afraid to walk to Walgreens but I did anyway and I was fine
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Rosalind, it's a delight to see that you had a comfortable and safe stay at the Wyndham New Orleans - French Quarter. We understand your comments about the surroundings and appreciate your courage to explore. Your comfort is our priority and rest assured we are available 24/7 to provide assistance for any concerns. Looking forward to welcoming you back soon.

6/10 - 괜찮아요

KaSondra

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
For the amount paid, I would have expected a cleaner room and perhaps more up to date accommodation. In my room (1123) there was a dirty used towel hanging behind the door in the bathroom, a dirty sock on the floor, dust on the window seal, and dirt in the bathroom corners. The mattress needs replacing because the foot of the bed was higher than the head of the bed so I had to use the pillows to elevate my head to keep from feeling like I was sleeping upside down. Above my bed, a chunk of the ceiling was severely cracked and looked like it could fall at any time. Lastly, the wallpaper in the bathroom was peeling in several areas. Some definite TLC is needed.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
KaSondra, thank you for sharing your insights from your recent stay. We sincerely regret to hear that you found several aspects of your room not up to standard. Our team consistently works hard to maintain our rooms and are saddened to hear of the cleanliness and maintenance issues you encountered. Your detailed feedback will certainly help us in prioritizing areas needing the most attention. We hope to have the opportunity to demonstrate a more satisfactory level of service should you ever return in the future.

10/10 - 훌륭해요

Matthew D 님, Westminster

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to everything! Staff was amazing. Great place to stay in the FQ
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Matthew, it's delightful to hear that your stay at Wyndham New Orleans - French Quarter was enjoyable. Our top location and hardworking team members certainly contribute to a memorable experience. We sincerely appreciate your warm commendations and look forward to welcoming you back on your next visit to the French Quarter.

8/10 - 좋아요

Nancy

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No fridge in room and Ice machine on our floor was broken. Otherwise clean and very close to Bourbon Street and excellent restaurants. Would recommend this hotel if you want to be in the thick of New Orleans.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Nancy, it's great to hear that you appreciated the Wyndham New Orleans - French Quarter's prime location and overall cleanliness. We apologize for the inconvenience you experienced related to the ice machine and the lack of fridge. Rest assured, these concerns have been taken up for review and improvement. It's delightful you would recommend our establishment and we hope to have the opportunity to welcome you back in the future. Our team will be thrilled to offer you another enjoyable experience next time around.

8/10 - 좋아요

Tarinia

가족 여행
The only thing I didn’t like was that there was not a refrigerator in the room. The staff were very friendly and helpful.
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 12일
Tarinia, thank you for sharing your experience at Wyndham New Orleans - French Quarter. It's delightful to hear about your interactions with our friendly and supportive team members. Concerning the lack of a refrigerator, we acknowledge your preference and encourage guests to request these items prior to their stay. We're eager to host you again and provide an experience that truly suits your needs.

2/10 - 너무 별로예요

John

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wack
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 12일
John, it's regrettable to read your review. It's quite broad and we'd appreciate specific details of your experience to make necessary improvements. We encourage you to share more about your stay. We're dedicated to making it right and hope to have the chance to serve you better in the future.

10/10 - 훌륭해요

Joanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is professional and make one feel secure. Parking was done by valet. Security is obvious without being intrusive.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 12일
Joanie, we're delighted to hear that you had a wonderful stay at the Wyndham New Orleans - French Quarter. It's comforting to know our professional team members made you feel secure and that our valet parking added to your convenience. Your observations about our non-intrusive security are greatly appreciated. We hope to welcome you back in the near future.

10/10 - 훌륭해요

Lina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good location, attentive staff
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 12일
Lina, it's fantastic to hear you found the location of Wyndham New Orleans - French Quarter to be beneficial and our team's attentiveness beneficial. Thank you for sharing your experience, we hope to welcome you back soon!

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Thank you for the excellent rating, Gary!Our goal is to go above and beyond to ensure our guests have a memorable experience at Wyndham New Orleans - French Quarter! We look forward to hosting you again soon.

10/10 - 훌륭해요

Julian

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking is too expensive.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 10일
Julian, thank you for your feedback. Your concern about the parking rates is noted. At Wyndham New Orleans - French Quarter, we strive to offer competitive pricing while ensuring top-notch service and convenience. We value your feedback and are glad you chose to stay with us. We hope to welcome you back soon.

8/10 - 좋아요

Nannette

좋아요: 청결 상태, 직원 및 서비스
This hotel was convenient to the French Quarter tourist area but it was a marginal area safety wise. There were a lot of sketchy people hanging around. There was a liquor/convenience store across the street which attracted said sketchy people. The hotel had security and at the door and they made sure only hotel guests entered. There is a restaurant next door to hotel and that was convenient. The staff was friendly and helpful. I would stay here again.
2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 10일
Nannette, it's delightful to hear that you found the Wyndham New Orleans - French Quarter's location convenient for your exploration of the unique tourist area. We appreciate your feedback regarding the surrounding area; our property aims to maintain a secure and safe environment, ensuring that only guests gain entry. It's reassuring to hear that you felt this was the case. We're pleased that you found our team members both friendly and helpful, and that you also found nearby dining convenient. Your intentions to stay with us again are a true testament to your positive experience. We eagerly await your return visit.

6/10 - 괜찮아요

Patrick

2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 11일
Patrick, it seems you had a neutral experience during your stay. We appreciate your rating and we apologize for falling short this instance. We strive to meet all guest expectations and hope to have another chance to serve you in the future.

10/10 - 훌륭해요

Gretchen

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, clean, quiet, safe, and close to everything
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 11일
Gretchen, it's wonderful to hear that you found the Wyndham New Orleans - French Quarter met your expectations in terms of its cleanliness, safety, and proximity to local amenities. We are thrilled that our amenable team members contributed to your positive experience. Your feedback is appreciated, and we look forward to your next stay with us.

6/10 - 괜찮아요

GEZA

연인과의 여행
좋아요: 청결 상태
convenient to everything french quarter has to offer
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Geza, it's encouraging to hear that you found the location to be optimal for exploring what the French Quarter has to offer. We appreciate your feedback and hope to continue offering a location that's convenient for our guests.

6/10 - 괜찮아요

Damion

연인과의 여행
별로예요: 편의 시설/서비스
My overall stay was just ok. I did not know before I booked that the rooms did not have a microwave or refrigerator. This was major because a lot of leftovers were wasted. We also had to request the room to be cleaned 3 separate times. I probably won’t stay here again.
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Damion, we appreciate you taking the time to share your experience. It's regrettable to learn about the inconvenience due to the lack of certain in-room facilities and the issue you encountered with our housekeeping service. We continually strive to improve guest satisfaction and your comments will aid us in this endeavor. We hope to have another opportunity to serve you better in the future.

8/10 - 좋아요

Ron

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Bathroom is dated but clean, i recommended removing carpet and replace with tile. Capet was clean, but emitted a weird odor like most old carpet does. Overal i had a pleasant stay.
2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Ron, thank you for taking the time to write about your stay at the Wyndham New Orleans - French Quarter. It pleases us to hear that you had a pleasant experience overall. Your feedback regarding possible upgrades is noted and we will be sure to share your suggestions with our management team. As for your note about the unusual smell, our team does their best to ensure the cleanliness of all our rooms and this will be reviewed to ensure our guests’ comfort. We hope to host you again, offering an even better experience.

6/10 - 괜찮아요

Janice

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
No fridge
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Janice, we appreciate your feedback. We understand that the missing refrigerator in the room might have caused some inconvenience. Rest assured, providing essential amenities to enhance our guests' comfort is always our priority. Thank you for bringing this matter to our attention for improvements in our service.

4/10 - 별로예요

Richard

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only good thing was the staff. All excellent! There was no refrigerator; ice machine on floor was not working; coffee machine we had to set up as it was on a lower shelf; no breakfast unless we walked i don't know far. Bottom sheet had spots. TV service was very limited. I have stayed at Wyndham hotels before but this came very short. Extremely disappointed especiallly paying almost twice what we expected.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Richard, it's disheartening to know your recent visit was not up to your expectation. We apologize for any inconvenience caused by the room amenities, the breakfast and spot on the sheet. It's a priority to provide top-notch service, so your feedback is valuable to help us make improvements. We also regret you felt the price did not reflect your experience.On a brighter note, it's pleasing to know our team members were a positive aspect of your stay. We're hopeful for another chance to make your experience better in the future.

8/10 - 좋아요

Bruce 님, Niagara Falls

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great walking distance to all major tourist activities- noisy from Bourbon street on Friday & Saturday night even on the 16th floor- we loved our room with a view of the Mississippi
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 11일
Bruce, thank you for taking the time to share your experience at Wyndham New Orleans - French Quarter. We're delighted to hear you appreciated your room and our hotel's prime location. We understand that our proximity to lively areas can occasionally contribute to noise, and value your feedback on this matter. We're thrilled you loved the stellar view of the Mississippi from your room and hope to welcome you back for another enjoyable stay in the future.

10/10 - 훌륭해요

Holly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The valet was exceptional and were very prompt with the cars. Everyone was very friendly. 10/10 will definitely book again when I return.
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Holly, thank you for your wonderful feedback! At Wyndham New Orleans - French Quarter, we pride ourselves on the attentiveness of our valet team and dedication to promptness. Thrilled to hear you found everyone to be amiable. Your commendation is highly appreciated and we're looking forward to welcoming you back to add more experiences to your travel diaries. Safe travels until we meet again!

8/10 - 좋아요

Alexandria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Defiantly would stay again
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Alexandria, it's wonderful to hear that you're considering another stay at Wyndham New Orleans - French Quarter. We appreciate the confidence and look forward to welcoming you back in the future. Safe travels until then.

10/10 - 훌륭해요

rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was right in the French quarter, just one block from Burbon St. All staff was super friendly and able to help us with any questions we had regarding the area. The restaurant right next store Mr. Ed’s Creole Kitchen had the best blackened red fish and cheese grits making this an even more choice location. This is my second time staying at this hotel and will definitely book again.
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Rachel, it's fantastic to hear your continued satisfaction with Wyndham New Orleans - French Quarter. Our team is glad to have been able to assist with any inquiries about the local area. That nearby restaurant is indeed a gem, isn't it? We appreciate your loyalty and can't wait for your next visit.

6/10 - 괜찮아요

Kathey 님, Nine Mile Falls

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Said parking was available. Said valet for $. When i arrived had to pay $40 tax for valet at this hotel or find my own parking on street which was nearly impossible. Dont advertise available parking. JUST valet parking only. I was charged by expedia for my rm then hotel charged me for hotel & valet.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Kathey, thank you for sharing your feedback. We understand your concern about the parking situation. Each city has its unique parking conditions and being in the heart of New Orleans, we provide valet parking service as an additional amenity for guests. Regarding the charges, it appears there may have been a misunderstanding; our team would be glad to look into this. We appreciate your struggle and hope this would not deter you from visiting us again in the future.

8/10 - 좋아요

Rosa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was good, clean, and comfortable. Nice view to the river; walking distance to Bourbon st. and all restaurants and bars. I felt safe, police presence near every corner.
2024년 3월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Rosa, thank you for sharing your experience at the Wyndham New Orleans - French Quarter. We're delighted to hear you appreciated the cleanliness and comfort of your room, the scenic river view, as well as the hotel's prime location. Your sense of security is also of utmost importance to us. We hope to serve you again on your next visit to the vibrant French Quarter.

10/10 - 훌륭해요

adam

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everyone was great
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Adam, it's fantastic to hear that you had such a wonderful experience during your visit at Wyndham New Orleans - French Quarter. It's always a joy to know that our guests appreciate our team's efforts in ensuring a memorable stay. We look forward to having you back for another delightful journey with us.

10/10 - 훌륭해요

Adrianna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean…friendly staff and great walking distance to everything
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Adrianna, thank you for your positive words. At Wyndham New Orleans - French Quarter, we're thrilled to hear you appreciated our cleanliness and friendly team members. We're also delighted our location made it convenient for you to explore the city. We look forward to welcoming you back on your next visit to New Orleans.

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property, but the surrounding area looked like a slum. Stepping out of the hotel was a different world. The juxtaposition was that of an upscale hotel in a 3rd world surrounding.
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 7일
William, we're pleased to hear you found Wyndham New Orleans - French Quarter enjoyable. It's a genuine delight to provide a lovely oasis in the bustling city. We value your feedback about the surroundings, and understand the contrast can be surprising. We assure you that the area is part of the city's unique charm, offering diverse experiences. We hope during your next visit you'll have an opportunity to discover some of the many hidden gems in our vibrant neighborhood.

10/10 - 훌륭해요

Janae

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was comfortable. We even have a nice view from our window. Great location to get to everything.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 7일
Janae, we appreciate your terrific review of Wyndham New Orleans - French Quarter! We're delighted to learn that our accommodation provided comfort, as well as a pleasant view. It's great to know you found our location convenient to all your sightseeing needs. Thank you for choosing us for your stay, and we look forward to the opportunity of welcoming you back soon.

8/10 - 좋아요

Gretchen C

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was great. The location is very convenient.
2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 7일
Gretchen, we're thrilled to know that you appreciated our helpful team members and handy location at Wyndham New Orleans - French Quarter. Thank you for your positive feedback. We'd love to welcome you back soon.

8/10 - 좋아요

David

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Service was fine. However, black mold in bathroom under the soap holders and overall grime in bathroom.
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 5일
David, thank you for taking the time to share your experience. It's good to hear that our service met your expectations. However, we're genuinely sorry to hear about the situation in the bathroom. Your feedback is valuable in helping to ensure our housekeeping team continues to maintain the high cleaning standards we strive for. We hope to have another chance to impress you on your next trip to New Orleans.

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 7일
Danielle, thank you for choosing Wyndham New Orleans - French Quarter and for leaving a great rating. Your positive feedback is a testament to our commitment to guest comfort. We look forward to making your next stay just as enjoyable.

8/10 - 좋아요

Everett

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 5일
Everett, it's terrific to learn you had a positive experience at the Wyndham New Orleans - French Quarter. We appreciate you rating our establishment and truly hope your journey brought memories to cherish. We look forward to the possibility of hosting you again in the future!

4/10 - 별로예요

Svetlana 님, Flushing

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outdated hotel in dirty area. The walls are thin, so it is noisy when people walking in the hall, close their doors, or talking loudly in their rooms. Nothing in the room, except the coffee maker and TV. The double beds, instead of queen beds as you can expect for the price of the room. Our air conditioner was not working properly ( very cold, or not working at all). At the end they charged us for Wi-Fi although it should be free. Very disappointed !!!
2024년 3월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 4월 4일
Svetlana, we regret to hear about the issues you encountered during your stay. We acknowledge your comments about the room amenities and bedding, as well as unwanted noise disturbances. We apologize for the confusion regarding the air conditioning and Wi-fi charges. Your feedback is essential to us and will serve as a foundation for improvements. Despite these incidents, we genuinely hope you might give us another chance to ensure a more comfortable and satisfying stay.

10/10 - 훌륭해요

John 님, Myrtle Beach

Location is ideal for any French Quarter walking. One block off Canal street.
2024년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 4월 4일
John, thank you so much for taking the time to share your experience. We are delighted that the Wyndham New Orleans - French Quarter's location worked so well for your needs and made your exploration of the French Quarter a breeze. We hope to serve you again the next time you're in town.