Called when I was about an hour away asking if I could check in early at 3:30, Check in time was 4 pm, arrived at 3:30 No idea who I spoke to but that my room was in fact not ready, I asked realistically how long it would take and was told not until 5:00 or so, came back at 5:15 STILL HAD TO WAIT, when checking out I called the front desk for a rolling cart for luggage, the phone rang and rang to no one answering, had to track a staff person down and still had to wait an additional hour, No one helped us with our bags, Called Valet to bring round my car that took almost TWO HOURS needless to say I lost almost my entire day not actually getting to check out until after 1pm,
I would never stay here again
No coffee maker in room, no ice bucket, no fridge
Never again