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Neptune Hotel

2.0 star property
Hotel in Brooklyn with a 24-hour front desk

Choose dates to view prices

Located close to Barclays Center Brooklyn, Neptune Hotel has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

4.2 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Room options

View all photos for Room, 1 Double Bed, Shared Bathroom

Room, 1 Double Bed, Shared Bathroom | Individually decorated, individually furnished, free WiFi, bed sheets

Room, 1 Double Bed, Shared Bathroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
TV
Separate bathtub and shower
Cable channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Private Bathroom

Deluxe Room, 1 Double Bed, Private Bathroom | Individually decorated, individually furnished, free WiFi, bed sheets

Deluxe Room, 1 Double Bed, Private Bathroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
TV
Separate bathtub and shower
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room, 1 Double Bed, Shared Bathroom

Economy Room, 1 Double Bed, Shared Bathroom | Individually decorated, individually furnished, free WiFi, bed sheets

Economy Room, 1 Double Bed, Shared Bathroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
TV
Separate bathtub and shower
Digital channels
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Map
1461 Broadway, Brooklyn, NY, 11221

Getting around

  • East New York Station - 2 min drive
  • Halsey St. Station (Broadway) - 5 min walk
  • John F. Kennedy Intl. Airport (JFK) - 33 min drive

About this property

Neptune Hotel

Hotel near Barclays Center Brooklyn
Near Prospect Park, Neptune Hotel provides everything you need. Guests can connect to free in-room WiFi.
Additional perks include:
  • Coffee/tea in the lobby, smoke-free premises, and a 24-hour front desk
Room features
All guestrooms are individually furnished, and feature comforts such as air conditioning, in addition to amenities like free WiFi.

Similar properties

Reception
Surface Inn Brooklyn
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
6.2 out of 10, 187 reviews
Surface Inn Brooklyn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk

Guest services

  • No housekeeping service

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Neptune Hotel Brooklyn
Neptune Brooklyn
Neptune Hotel Hotel
Neptune Hotel Brooklyn
Neptune Hotel Hotel Brooklyn

Frequently asked questions

Is Neptune Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Neptune Hotel?

This property doesn't offer parking.

What time is check-in at Neptune Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Neptune Hotel?

Check-out is at 11 AM.

Where is Neptune Hotel located?

Situated in Brooklyn, this hotel is within 6 mi (10 km) of Barclays Center Brooklyn, New York University, and 5th Avenue. Wall Street and Brooklyn Bridge are also within 6 mi (10 km). Halsey St. Station (Broadway) is only a 5-minute walk and Gates Av. Station is 5 minutes.

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Reviews

Neptune Hotel Reviews

4.2

4.8

Cleanliness

4.6

Location

5.2

Staff & service

3.8

Property conditions & facilities
Rating 10 - Excellent. 26 out of 402 reviews
Rating 8 - Good. 41 out of 402 reviews
Rating 6 - Okay. 57 out of 402 reviews
Rating 4 - Poor. 75 out of 402 reviews
Rating 2 - Terrible. 203 out of 402 reviews

Reviews

2/10 Terrible

Johannes

Disliked: Cleanliness, property conditions & facilities
Location was great but just about everything else was not

8/10 Good

Lara Nathiely Rodrigues Dos

Good
Stayed 1 night in Dec 2022

2/10 Terrible

Melissa

Disliked: Cleanliness, property conditions & facilities
I would not recommend this hotel. We woke up to mice in the room!
Stayed 2 nights in Oct 2022

2/10 Terrible

Kota

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't understand why expedia lists this hotel when it's such a terrible hotel. Even so, New York is crazy about the hotel industry, and I hate New York!
Stayed 1 night in Sep 2022

2/10 Terrible

Anthony

Disliked: Staff & service, amenities, property conditions & facilities
First of all no parking,,,,rooms have no heat and who in their right mind would be sharing a bathroom in a motel we're homeless people usually are the next one clients
Stayed 1 night in Feb 2023

2/10 Terrible

Javier

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't receive me at the hotel, they said it was full and they didn't respect the reservation.
Stayed 1 night in Sep 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

THEY DON'T ACCEPT ANIMAL SERVICE!

They rejected us due to our animal service!
Stayed 4 nights in Dec 2022

4/10 Poor

Kenrick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very dirty and gross, there were mice in my room and it had a very bad odor. DON’T RECOMMEND IT AT ALL.
Stayed 3 nights in Sep 2022

2/10 Terrible

Gabriella

Disliked: Cleanliness, amenities, property conditions & facilities
This place was filthy. Floor was sticky, doorknob was slimy. Shared bathroom didn't have soap and the shower curtain was dingy and held on by rusty curtain holders. Everything smelled bad. The doors had physical metal keys and the locks seemed easily jimmied. We did not feel safe in this hotel and didn't even stay the night. Do NOT stay here.

2/10 Terrible

luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely no good
Stayed 2 nights in Jul 2022

2/10 Terrible

Kayla

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff, horribly unclean room, check in took 45 minutes because no one was there for 20 then they couldn’t find my reservation for another 25. Bullet holes in the wall, building is falling apart. Bathroom was disgusting and the whole place smelled like cigarettes. No sheets just a comforter than probably isn’t washed. Absolutely horrible.

2/10 Terrible

Felix

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Here is what we liked: Absolutely nothing at all. The most terrible „hotel“ we‘ve ever been to. We are defintely not sensitive but this place is so far away from what you can call a hotel, I can‘t describe. Unfortunately we arrived at evening and bc of new years eve, there was no chance to flew to another hotel. When we‘ve booked we said - how bad could it actually be, we‘re just there for sleeping. Well, one of the biggest mistakes we’ve ever made. As soon as we‘ve checked in, we just wanted to cry, I am not kidding at all! We went straight to Dollar Juntion Store across the street and bought new bedcloths - to lay down in the bed directly was not an option. The „room“ we‘ve had is just disgusting, like the rest of this dump place. The sink is broken, holes in curtains and blankets (yes, bc of cigarettes) - the smell of cold smoke is everywhere, espacially in the the place they call „restrooms“ - Im getting sick when I just think about-absolutely disgusting. What you see in the pictures of the hotel must have been when they opened - since then nobody ever cleaned or repaired anything in this place. Also no heating at all - great for NY in winter isn‘t it? When we complained, she just said „it‘s winter and the other guests already complained“ - to call that service..I really don‘t know what to say - unfriendly and don‘t give a s*** about anything. We did not touch anything in the whole „house“ - we had to fear of getting sick. Do not come to this place!!!!

2/10 Terrible

Brallan javier

Disliked: Cleanliness, amenities, property conditions & facilities
È tutto da ristrutturare, fa schifo!

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely horrible
Stayed 1 night in Jun 2022

2/10 Terrible

Shawn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms & hallways were tiny, had one bathroom for each floor (not mentioned in booking), heat didn't work in room. When we told front desk, their response was "well look how you're dressed. Put on a coat" charged us a $20 cash deposit to get key (not mentioned in booking). Entire building looking like it hadn't been cleaned ever.
Stayed 3 nights in Apr 2022

2/10 Terrible

kienan

Disliked: Cleanliness, amenities, property conditions & facilities
There was blood and burn holes all over the bed
Stayed 1 night in Apr 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever

It was definitely the worst experience I've ever had in a place to stay. I am usually the person who doesn't care at all where to sleep, but this place I just couldn't. It was dirty and stinks the whole place. Our room had electrical wires all around, the fire detector was broken (so people could smoke in the room), it smells like smoke everywhere, the carpet has never been clean in year, there was infiltration bubbles on the wall, the bed smelled so bad, the one mirror on the room was broken and exposed, there was an attick entrance inside the room (we don't know if was still an entrance), the door barely locked, you could clearly hear people talking on the other rooms. The pictures on the website are completely different from what I've seen while I was there, and I captured everything on camera to have proof. If you can, do not stay here ever. Even if you don't care for a super clean place. This place is over limits. We didn't even stayed. We went into the room, almost threw up with the smell, sat for a minute, got our stuff and left. It was impossible to be there.
Stayed 2 nights in Dec 2021

2/10 Terrible

Pierre

Disliked: Cleanliness, property conditions & facilities, room comfort
This is not a hotel!!! The room was filthy and so were the bathrooms that everyone shares
Stayed 2 nights in Dec 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Description and photos not accurate

Terrible hotel. I entered late at night and the front door was open with no security at all. There was someone in the street outside injecting themselves with drugs. When I was trying to check-in, the person came in asking to use a toilet in the hotel. The hotel then allowed that person to use a toilet which is one made available for guests in the hotel who don't have en suite rooms. The hotel refused to accept any card payments and demanded cash upon check-in. The reception area was filthy and furniture there was falling apart. I could not have stayed in this place even if they were paying me to be there. The reception person was completely unhelpful and only interested in watching sport on his phone. I left as soon as I was able to. I suggest you completely avoid this hotel. This is not an experience I expected to find on Hotels.com and It was a very distressing experience to have to find somewhere at the last minute late at night instead of staying here.
Stayed 1 night in Dec 2021

2/10 Terrible

Kevin

Disliked: Cleanliness, amenities, property conditions & facilities
i dont like anything about this property
Stayed 1 night in Nov 2021

2/10 Terrible

Yunus Kaya

Disliked: Staff & service, amenities, property conditions & facilities
Disaster
Stayed 1 night in Nov 2021

2/10 Terrible

Perkins

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The inside of the building is like a haunted house..
Stayed 1 night in Nov 2021

2/10 Terrible

Noel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst place ever

Bed was absolutely horrible ,door wasnt safe I felt like a prisoner but I was just happy to be in a room
Stayed 1 night in Nov 2021

4/10 Poor

gustavo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

It was horrible, dirty and people smoking and noise all day all night. Tris should be your last option
Stayed 2 nights in Oct 2021

2/10 Terrible

Darnelle

Disliked: Cleanliness, staff & service, property conditions & facilities
It was absolutely disgusting ! I will never go back !
Stayed 1 night in Sep 2019