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홀리데이 인 익스프레스 뉴캐슬, IHG 호텔 여행 후기

4.5 out of 5
홀리데이 인 익스프레스 뉴캐슬, IHG 호텔
514 King Street, Newcastle West, NSW

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 873개 이용 후기 중 592개" "
평점 8 - 좋아요. 873개 이용 후기 중 220개" "
평점 6 - 괜찮아요. 873개 이용 후기 중 42개" "
평점 4 - 별로예요. 873개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 873개 이용 후기 중 8개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Jasmine

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 4월에 2박 숙박함
답변 제공: Res 님, 2023년 4월 27일
Hi Jasmine,Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I strongly recommend this hotel. Room condition was very nice. It was clean and modern design. Staffs were kindly and the buffet pp
2020년 1월에 1박 숙박함

8/10 - 좋아요

Gregory

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean comfortable hotel with helpful staff. Area around hotel is a little isolated with a lack of dinning shopping options available.
2024년 5월에 1박 숙박함
답변 제공: The Reservations Team 님, 2024년 5월 27일
Dear gregory, Thank you for sharing your feedback with us. We're glad to hear that you found our hotel clean, comfortable, and our staff helpful.Regarding the area around the hotel, we understand your observations about the limited dining and shopping options nearby. We'll certainly take your feedback into consideration to enhance the overall experience for our guests.If there's anything else we can assist you with or if you have any further feedback to share, please feel free to let us know. We're here to ensure that your next stay with us is even more enjoyable!Kind regards

8/10 - 좋아요

Denis 님, Birchgrove

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: The Reservations Team 님, 2024년 5월 20일
Dear Denis, Thank you for your feedback! We appreciate your rating and are glad to hear that you had a positive experience overall during your stay with us. Your satisfaction is important to us, and we're always looking for ways to improve. If there's anything specific you feel we could do better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide an even better experience in the future!

8/10 - 좋아요

Ken

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, decent breakfast.
2024년 5월에 3박 숙박함
답변 제공: The Reservations Team 님, 2024년 5월 6일
Dear Ken, Thank you for your feedback! We're glad to hear that you found our hotel very clean and that you enjoyed our breakfast offerings.If there are any areas where we can further improve to enhance your experience and earn that extra star, please feel free to let us know. Your input is valuable to us as we strive to provide the best possible stay for our guests.We appreciate your rating and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,

10/10 - 훌륭해요

Anja

2024년 5월에 1박 숙박함
답변 제공: The Reservations Team 님, 2024년 5월 27일
Dear Anja, Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay with us.If there's anything specific you enjoyed or if you have any further feedback to share, please feel free to let us know. We're here to ensure that your next stay with us is just as fantastic!

10/10 - 훌륭해요

Zaac

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: The Reservations Team 님, 2024년 4월 30일
Dear Zaac, Thank you for taking the time to leave us a review, and such a lovely one at that! We appreciate you choosing us, and we hope to welcome you back again soon.

8/10 - 좋아요

Shashi

2024년 4월에 2박 숙박함
답변 제공: The Reservations Team 님, 2024년 5월 20일
Dear Shashi, Thank you for your feedback! We appreciate your rating and are glad to hear that you had a positive experience overall during your stay with us. Your satisfaction is important to us, and we're always looking for ways to improve. If there's anything specific you feel we could do better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide an even better experience in the future!

10/10 - 훌륭해요

Tim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room and the hotel ticked all our boxes. Only a heated swimming pool was missing. Loved how breakfast was included. And enjoyed our work-out in the well-equiped gym.
2024년 4월에 1박 숙박함
답변 제공: The Reservations Team 님, 2024년 4월 29일
Dear Tim, Thank you for the wonderful 5-star review! We're thrilled to hear that your stay with us exceeded your expectations and ticked all your boxes. It's fantastic to know that you appreciated the included breakfast and enjoyed the well-equipped gym—we believe in providing our guests with all the amenities they need for a comfortable and enjoyable stay. While we don't currently have a heated swimming pool, we're always looking for ways to enhance our guests' experience, and your feedback is invaluable in that regard. We hope to have the opportunity to welcome you back in the future and provide you with another fantastic stay. Until then, safe travels!

10/10 - 훌륭해요

Robert 님, ROCKDALE

연인과의 여행
Courteous staff. Room clean and comfortable.
2024년 4월에 2박 숙박함
답변 제공: The Reservations Team 님, 2024년 4월 15일
Dear Robert, It's fantastic to hear that you had such a positive experience with us! We're thrilled that our central location, comfortable accommodations, and amenities met your needs.Our staff works hard to ensure that every guest feels welcome and taken care of, so we're delighted to hear that they were able to assist you during check-in.Thank you for choosing to stay with us, and we can't wait to welcome you back for another wonderful stay in the future!Kind Regards,

10/10 - 훌륭해요

Felicity

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: The Reservations Team  님, 2024년 4월 11일
Dear Felicity,  Thank you for taking the time to leave such a positive review. It is great to see you enjoyed your stay with us and we look forward to welcoming you back soon. Kind Regards,

10/10 - 훌륭해요

Peter

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing stay at the Holiday Inn Express Newcastle. Very comfortable, clean and modern hotel. Great facilities and easy parking. Will definitely stay again if I’m backin Newcastle.
2024년 3월에 9박 숙박함
답변 제공: Reservations 님, 2024년 3월 25일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

8/10 - 좋아요

Phillip

2024년 3월에 1박 숙박함
답변 제공: Reservations 님, 2024년 4월 4일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 - 훌륭해요

Jessica

2024년 2월에 1박 숙박함
답변 제공: Reservations 님, 2024년 3월 11일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

8/10 - 좋아요

Mandi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, great position and very clean
2024년 2월에 1박 숙박함
답변 제공: Reservations 님, 2024년 3월 11일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Great location and a competitive price.
2024년 2월에 1박 숙박함
답변 제공: Reservations 님, 2024년 3월 11일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 - 훌륭해요

Martin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location, great breakfast.
2024년 2월에 1박 숙박함
답변 제공: Reservations 님, 2024년 3월 11일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

6/10 - 괜찮아요

Andrew

2024년 2월에 1박 숙박함
답변 제공: Reservations 님, 2024년 3월 11일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 - 훌륭해요

Nicholas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great for Business Travellers
Not flashy but clean, well located and has very reliable friendly service. Team always make me feel welcome here
2024년 2월에 2박 숙박함
답변 제공: Reservations 님, 2024년 3월 11일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay at an excellent property. Wifi was fast, the blackout blinds were great, the breakfast was wonderful too. Would definitely stay again!
2024년 2월에 1박 숙박함
답변 제공: Reservations 님, 2024년 3월 11일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 - 훌륭해요

Helen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely greeting from the reception staff, actually all the staff were great. Very large clean rooms and a lovely buffet breakfast supplied.
2024년 2월에 1박 숙박함
답변 제공: Reservations 님, 2024년 3월 11일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 - 훌륭해요

VALMA

가족 여행
My daughter and I could not have been happier staying with you. Customer service was amazing and offered a free breakfast was just the icing on the cake. Thank you !
2024년 2월에 3박 숙박함
답변 제공: Reservations 님, 2024년 3월 11일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

2/10 - 너무 별로예요

Jade

2024년 2월에 1박 숙박함
답변 제공: Reservations 님, 2024년 3월 25일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 - 훌륭해요

Ian

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Excellent facilities.
2024년 2월에 1박 숙박함
답변 제공: Reservations 님, 2024년 3월 11일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

2/10 - 너무 별로예요

Jade

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I felt like we were staying in a hospital. This was extremely overpriced and no hotel atmosphere. The staff on arrival and departure were good with customer service. There was absolutely no compassion for us when we had to leave early for sickness. They are all about your money.
2024년 2월에 1박 숙박함
답변 제공: Reservations 님, 2024년 2월 15일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 - 훌륭해요

Didier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Reservations 님, 2024년 3월 11일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

6/10 - 괜찮아요

David

좋아요: 청결 상태, 직원 및 서비스
Breakfast was good except the coffee machine was woeful. I had tea the second day. There was only two light switches for the room and one of them was for the bathroom. Lighting could have been more responsive to help with watching the telly.
2024년 2월에 2박 숙박함
답변 제공: Reservations 님, 2024년 2월 15일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 - 훌륭해요

Bishal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a quite and pleasant stay, only thing was the breakfast buffet, it would have been more choices and more hot food, most of the food were all out of stock.
2023년 12월에 1박 숙박함
답변 제공: Reservations 님, 2024년 2월 15일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

8/10 - 좋아요

Mr Ian

2024년 2월에 1박 숙박함
답변 제공: Reservations 님, 2024년 2월 15일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Reservations 님, 2024년 2월 15일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

8/10 - 좋아요

EVERARD

2024년 2월에 1박 숙박함
답변 제공: Reservations 님, 2024년 3월 25일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location, friendly and helpful staff.
2024년 2월에 1박 숙박함
답변 제공: Reservations 님, 2024년 2월 15일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 - 훌륭해요

Jo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Another great stay. Easy access, quiet and everyone available that you need.
2024년 1월에 1박 숙박함
답변 제공: Reservations 님, 2024년 2월 15일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

8/10 - 좋아요

Joyce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location
2024년 1월에 1박 숙박함
답변 제공: Reservations 님, 2024년 2월 15일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 - 훌륭해요

Dmitri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best value for money for a short stay.
2024년 1월에 4박 숙박함
답변 제공: Reservations 님, 2024년 2월 15일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 - 훌륭해요

Hans

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Reservations 님, 2024년 2월 15일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 - 훌륭해요

Takanobu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Reservations 님, 2024년 2월 15일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

6/10 - 괜찮아요

Jeanette

2024년 1월에 1박 숙박함
답변 제공: Reservations 님, 2024년 2월 15일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

8/10 - 좋아요

Terry 님, Buckeye

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel itself was very nice, the staff was friendly and helpful, the neighborhood had an element of danger with lots of graffiti, bars on windows and doors, and garbage around the area.
2024년 1월에 1박 숙박함
답변 제공: Reservations 님, 2024년 1월 22일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 - 훌륭해요

Suzanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Reservations 님, 2024년 1월 22일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

8/10 - 좋아요

Sjaan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Reservations 님, 2024년 1월 22일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: Reservations 님, 2024년 1월 22일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyable stay
Comfortable clean room, inbuilt tv chrome cast was a benefit, breakfast had a good selection of food which was topped up and fresh. No issues getting an on-street parking Fri/ Sat night
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Karin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Reservations 님, 2024년 1월 22일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

6/10 - 괜찮아요

Tom 님, Mt ANNAN

좋아요: 직원 및 서비스
2023년 12월에 3박 숙박함
답변 제공: Reservations 님, 2024년 1월 22일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 - 훌륭해요

Alexandre

2023년 12월에 1박 숙박함
답변 제공: Reservations 님, 2024년 2월 15일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

2/10 - 너무 별로예요

C

2023년 12월에 1박 숙박함
답변 제공: Reservations 님, 2024년 1월 22일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

8/10 - 좋아요

Alvene

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room had a great view. Cleaned well except for under the bed, where I found a few strange things. There were no bottled water in the fridge had to buy bottled water or drink from the bathroom sink (glasses were provided). The complementary tea, coffee, sugar and milk were nice too. Breakfast was amazing! There is very little in terms of restaurants and pubs around the area. All seem closed and abandoned yet on Google it’s shows they are still open & operating. However if you drive a few minutes away you’ll find nice places to eat, enjoy a drink and dance. Staff at the hotel were very nice and friendly too.
2023년 12월에 1박 숙박함
답변 제공: Reservations 님, 2024년 1월 22일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 - 훌륭해요

Saad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jeffrey

2023년 12월에 5박 숙박함
답변 제공: Reservations 님, 2024년 1월 22일
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team