숙박 시설 정면 - 저녁/밤
예약 가능 여부 확인

오크스 호텔 오버루킹 더 폴스 여행 후기

3.5 out of 5
오크스 호텔 오버루킹 더 폴스
6546 Fallsview Blvd, Niagara Falls, ON

이용 후기

6.8
평점 10 - 훌륭해요. 4705개 이용 후기 중 1394개" "
평점 8 - 좋아요. 4705개 이용 후기 중 991개" "
평점 6 - 괜찮아요. 4705개 이용 후기 중 821개" "
평점 4 - 별로예요. 4705개 이용 후기 중 662개" "
평점 2 - 너무 별로예요. 4705개 이용 후기 중 837개" "

6.8/10

청결 상태

7.2/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

bong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location 👌
2024년 5월에 2박 숙박함
답변 제공: EM 님, 2024년 5월 13일
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 - 훌륭해요

HYUNSOOK

2023년 7월에 1박 숙박함
답변 제공: EM 님, 2023년 9월 30일
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 - 훌륭해요

youngkyung

2023년 7월에 1박 숙박함
답변 제공: Revenue 님, 2023년 8월 3일
Thank you for taking the time to review The Oakes Hotel Overlooking the Falls and for the fantastic 10/10 review. We look forward to your return visit.

6/10 - 괜찮아요

MOON SU

전망 좋고, 방 컨디션도 좋았으나, 주차비가 비쌈
2023년 7월에 1박 숙박함
답변 제공: EM 님, 2023년 7월 19일
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

6/10 - 괜찮아요

Wunmi

가족 여행
별로예요: 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: lt 님, 2023년 6월 12일
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 - 훌륭해요

JOONGWON

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Revenue 님, 2023년 3월 20일
We are thrilled to hear that you enjoyed your stay with us! We hope to see you again!

8/10 - 좋아요

Euncheol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전망이 최고
청소상태좋았고, 오래 된 호텔이지만 청결하게 유지하려는 노력이 보임. 인터넷은 느렸지만 무료니까 좋구요. 객실 실내화 없음. 타월 넉넉함. 전망은 최고. 멍때리며 술마시기 좋았어요^^
2023년 1월에 1박 숙박함
답변 제공: GL 님, 2023년 2월 1일
폭포가 내려다보이는 오크스 호텔을 검토해 주셔서 감사합니다. 저희와 함께 즐거운 시간을 보내셨다니 정말 기쁩니다! 우리는 당신의 놀라운 리뷰를 나머지 팀과 공유 할 것입니다. 우리는 미래에 다시 당신을 볼 수 있기를 바랍니다!

2/10 - 너무 별로예요

Sunmi

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
불친절한 직원. 시설이 너무 낡고 수건은 거의 헤어짐... 시설 대비 가격도 비쌈.
2022년 9월에 1박 숙박함
답변 제공: Management 님, 2022년 9월 7일
Sorry to hear about your stay with us. We will work on the staff friendlyness and we are working on updating the hotel. Thank You for providing us with your feedback.

2/10 - 너무 별로예요

JISU

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
호텔 룸컨디션 엉망입니다
2022년 7월에 1박 숙박함
답변 제공: Revenue 님, 2022년 8월 6일
We are regularly updating the hotel and I hope you can experience the upgrades during your next stay.

4/10 - 별로예요

heungwoo

2022년 2월에 1박 숙박함
답변 제공: Obeid 님, 2022년 2월 23일
Dear Heungwoo, Thank you for taking the time to review The Oakes Hotel Overlooking the Falls. We look forward to your return visit. Best Regards, Obeid Dadarkar Asst. Front Office Manager

8/10 - 좋아요

Gina 님, Medford

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing views of the falls!! We stayed on the 14th floor! Rooms could use an update, but they were clean.
2024년 5월에 2박 숙박함

2/10 - 너무 별로예요

Giuseppe

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
BUG INFESTED.......Booked two rooms for May 21 2024 and were assigned rooms 244 and 241. During the evening, a large insect was discovered one of the bed in room 241. Notified the front desk and they switch us to room 237. Later that evening around 2:30 am, a large centipede was discovered on the floor in between the beds. Instead of notifying the front desk, the guests for room 237 moved and stayed in room 244. During check out, we advised the front desk clerk and showed her the picture of the centipede for which she asked that we e-mail it to her and we did. We asked that we get credited for one room (241 or 237) and she refused. Instead she provided us with free breakfast vouchers. Not impressed to say the least. Will not be booking this hotel ever again.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Victoria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a fantastic stay, the room was clean and tidy we had a great view of the falls.
2024년 5월에 1박 숙박함
답변 제공: EM 님, 2024년 5월 27일
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 - 별로예요

Bujar

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The food is bed and room was old
2024년 5월에 1박 숙박함
답변 제공: Management 님, 2024년 5월 27일
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 - 훌륭해요

Jagmeetk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Ayrin

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 5월에 1박 숙박함
답변 제공: EM 님, 2024년 5월 26일
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

2/10 - 너무 별로예요

Syed

가족 여행
The place is not clean, floors smelled, coffee was terrible, shampoo was missing and staff didn’t bother when asked.
2024년 5월에 2박 숙박함
답변 제공: Management 님, 2024년 5월 27일
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

4/10 - 별로예요

Neru

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel room had stains on the lamp, the walls and the sink was dirty. There was hairs on the doors and the washroom and did not look like it was cleaned. There was no clock (which all hotels always have in the room). I used the iron and the iron stained my linen pants pink, the iron already had a burnt stain which ruined my pants! Elevator was really slow and room looked out style and the Tub. Was a HUGE disappointed. Wifi doesn’t work properly. Was not worth the money. Definitely would not recommend staying here. Did not even have coffee/tea machine in the room.
2024년 5월에 1박 숙박함
답변 제공: EM 님, 2024년 5월 26일
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

2/10 - 너무 별로예요

Divyansh

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had no room For us, they changed the entire hotel also there was a 30 minute wait at the other hotel coz they rebooked us plus they charged me with more money. The wash basin in the washroom was not clogged. The jacuzzi was not working. Overall a bad experience
2024년 5월에 1박 숙박함
답변 제공: EM 님, 2024년 5월 26일
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 - 훌륭해요

Vince Maxwell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay
2024년 5월에 1박 숙박함
답변 제공: EM 님, 2024년 5월 26일
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

2/10 - 너무 별로예요

Kei

별로예요: 청결 상태
답변 제공: Management 님, 2024년 5월 27일
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 - 훌륭해요

Jaswant

2024년 5월에 1박 숙박함
답변 제공: Management 님, 2024년 5월 27일
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 - 훌륭해요

Basmatie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was excellent. We upgraded for view of the falls. It was a million dollar view. Well worth the price. The hotel room was clean and comfortable. Parking price was a little high
2024년 5월에 1박 숙박함
답변 제공: Management 님, 2024년 5월 25일
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 - 별로예요

Mukul

가족 여행
Just one word poor service
2024년 5월에 1박 숙박함
답변 제공: MM 님, 2024년 5월 25일
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

10/10 - 훌륭해요

Darshan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: EM 님, 2024년 5월 26일
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 - 괜찮아요

Brian

2024년 5월에 1박 숙박함
답변 제공: Management 님, 2024년 5월 25일
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 - 좋아요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is overlooking the falls, it is a great location near the horseshoe falls, right at the incline railway to the table rock. Others have mentioned that this location needs upgrades, sure that means its a dated hotel in appearances, however this hotel if all the upgrades were completed your looking at upwards of 500 a night. The bellman was very knowledgeable and helpful, the maintenance staff were friendly. They were doing a repair to 1 elevator and it was down temporarily. All staff would say hello and remember their guests. I feel like this hotel gets a bad review because carpets are old and the tv's are small. Sorry if your coming to Niagara to watch tv.. find somewhere else to go... i will say the "observation floor" the lights should turn down at night so you can get good photos. Otherwise you get just the reflections of the lights of the hallway.
2024년 5월에 2박 숙박함
답변 제공: Management 님, 2024년 5월 25일
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 - 훌륭해요

Rodny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The view was awesome
2024년 5월에 2박 숙박함
답변 제공: Management 님, 2024년 5월 25일
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 - 괜찮아요

Jennifer

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
It was a mediocre hotel
2024년 5월에 1박 숙박함
답변 제공: EM 님, 2024년 5월 24일
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 - 괜찮아요

Lauren

가족 여행
The view from our 17th floor room was wonderful! However, The carpets were old and dated and looked very dirty throughout the whole hotel. They definitely need to be replaced. The pool area could have used some better cleanliness and upkeep. The beds were just okay and I’m so glad I brought my own pillow. The pillows seemed very used! Overall the room served its purpose. It wasn’t a bad stay but it was also nothing spectacular.
2024년 5월에 1박 숙박함
답변 제공: EM 님, 2024년 5월 24일
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 - 괜찮아요

rajesh

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very Noisy AC, Property condition & facilities , poor
2024년 5월에 1박 숙박함
답변 제공: Management 님, 2024년 5월 24일
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Must say I saw some negative reviews that gave me pause, but our experience was fabulous! The room was very clean and comfy. Linens were fresh and quite nice! The view was absolutely stunning. Area is very clean and walkable. Parking was plentiful and easy. Lots of dining options. Can’t wait to visit again!
2024년 5월에 3박 숙박함
답변 제공: Management 님, 2024년 5월 24일
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 - 좋아요

Barbara

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 2박 숙박함
답변 제공: Management 님, 2024년 5월 25일
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

2/10 - 너무 별로예요

Sukhdeep

별로예요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: EM 님, 2024년 5월 24일
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 - 괜찮아요

Kristoffer Ivan

아이를 동반한 가족 여행
좋아요: 숙박 시설 상태 및 시설
Amazing view for a good price
2024년 5월에 1박 숙박함
답변 제공: Management 님, 2024년 5월 23일
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

2/10 - 너무 별로예요

Lavina

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked an interior room, which I had no idea it was on the first floor. So they put me on the second floor and when I checked into my room I could not hang up my clothes as there was no rod in the closet. They obviously did not have any hangers to hang it on as there was no rod. I had to lay down all my clothes on the bed. When I called the front desk, they upgraded me to the eighth floor. The carpet was sticky, and there was a rip on the curtain. the bathtub faucet was dripping water even though I closed it properly. I stayed for two nights and I asked them to clean my room. When I got back to my room, all my dirty towels were on the ground in the bathroom and my bed was not made. My garbage was not collected as well. I went up to two different floors to get ice and they were out of ice. So I had to go up to a higher floor to get some ice. I will never stay in that hotel ever again. I come to Niagara at least twice a month, but this is the last time I will ever stay in your hotel.
2024년 5월에 2박 숙박함
답변 제공: Management 님, 2024년 5월 23일
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 - 훌륭해요

lei

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good
2024년 5월에 1박 숙박함
답변 제공: Management 님, 2024년 5월 23일
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 - 좋아요

Yolanda

가족 여행
좋아요: 청결 상태
The room with the fallsview is awesome. Nice and clean.
2024년 5월에 1박 숙박함
답변 제공: MM 님, 2024년 5월 22일
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 - 괜찮아요

Susan

가족 여행
It was just ok. Nothing stood out except that it was conveniently located.
2024년 5월에 3박 숙박함
답변 제공: EM 님, 2024년 5월 22일
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 - 별로예요

Simao

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Window was broken, view was parking instead of fall overview
2024년 5월에 1박 숙박함
답변 제공: EM 님, 2024년 5월 22일
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 - 훌륭해요

Guoliang

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
service
2024년 5월에 1박 숙박함
답변 제공: EM 님, 2024년 5월 22일
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

2/10 - 너무 별로예요

Derrick

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room I was given wasn’t inside the main building. It was a motel. It’s such a terrible experience.
2024년 5월에 1박 숙박함
답변 제공: Management 님, 2024년 5월 21일
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

4/10 - 별로예요

Anthony

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hallways were dirty, extremely noisy room, toilet slow Parking lot dirty
2024년 5월에 1박 숙박함
답변 제공: Management 님, 2024년 5월 21일
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

4/10 - 별로예요

Mehadi

가족 여행
They charged $200 / night but parking is not included. $50 for parking ?? Also. Washroom is tiny, they couldn’t even fit a sink in the washroom. Terrible !! But if give them some credit for falls.
2024년 5월에 1박 숙박함
답변 제공: Management 님, 2024년 5월 21일
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

8/10 - 좋아요

Nawaz

가족 여행
bathroom very small bath tub terrible
2024년 5월에 1박 숙박함
답변 제공: Management 님, 2024년 5월 21일
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

6/10 - 괜찮아요

William

별로예요: 청결 상태
2024년 4월에 4박 숙박함
답변 제공: EM 님, 2024년 5월 22일
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 - 훌륭해요

SAMPREET

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent Stay!
2024년 5월에 1박 숙박함
답변 제공: Management 님, 2024년 5월 21일
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 - 좋아요

Radka

좋아요: 청결 상태, 직원 및 서비스
The hotel definitely needs some updating. Our tower room with two queen beds was simple, small bathroom with sink in the hallway, weird. Beds are ok, pillows tiny and sheets? I l mean either they need fitted sheets or proper size for the bed and duvet covers. Free coffee in the lobby, breakfast and dinner places close by. And of course the view was amazing. Parking $ 45 plus tax a night. Insane!!!!! For the price of the hotel they could really update it.
2024년 5월에 1박 숙박함
답변 제공: EM 님, 2024년 5월 21일
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

8/10 - 좋아요

Noy 님, Fort Lauderdale

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to falls. Needs a bit updating.
2024년 5월에 2박 숙박함
답변 제공: EM 님, 2024년 5월 21일
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 - 훌륭해요

Zubaida

2024년 5월에 1박 숙박함
답변 제공: EM 님, 2024년 5월 22일
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!