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Hotel Crown Palais Kobe

3.5 star property
Central hotel with 3 restaurants connected to a shopping center in Kobe

Choose dates to view prices

Photo gallery for Hotel Crown Palais Kobe

Daily buffet breakfast (JPY 2500 per person)
Deluxe Twin Room, Non Smoking | 1 bedroom, in-room safe, individually furnished, desk
Lobby
Meeting facility
Public bath
Hotel Crown Palais Kobe offers a serene retreat near Minatogawa Shrine and Kobe Anpanman Children's Museum & Mall. Unwind in the indoor public bath, indulge in aromatherapy at the spa, or treat yourself to a massage. With multilingual staff and shopping on site, this hotel provides convenience and connection.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Housekeeping
The current price is ₩131,759
₩159,429 total
Sep 17 - Sep 18

Room options

Available filters for rooms
Showing 43 of 43 rooms

View all photos for Standard Single Room, Smoking

1 bedroom, in-room safe, individually furnished, desk

Standard Single Room, Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
  • 18 sq m
  • Sleeps 2
  • 1 Twin Bed

Basic Twin Room, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 2 Twin Beds

Basic Triple Room, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 3 Twin Beds

Deluxe Triple Room, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | 1 bedroom, in-room safe, individually furnished, desk

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room, Non Smoking

1 bedroom, in-room safe, individually furnished, desk

Triple Room, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
  • 26 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room, Non Smoking

1 bedroom, in-room safe, individually furnished, desk

Standard Single Room, Non Smoking

8.4 out of 10
Very good
(21 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
  • 18 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Twin Room, Smoking

1 bedroom, in-room safe, individually furnished, desk

Deluxe Twin Room, Smoking

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room, Smoking

1 bedroom, in-room safe, individually furnished, desk

Triple Room, Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
  • 26 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Double Room, Non Smoking

Basic Double Room, Non Smoking | 1 bedroom, in-room safe, individually furnished, desk

Basic Double Room, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, in-room safe, individually furnished, desk

Deluxe Twin Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

Superior Twin Room, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Refrigerator
LED TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Rokko Double Room

  • Sleeps 2

Rokko Superior Twin Room-Non-Smoking

  • Sleeps 3

View all photos for ●Rokko Deluxe Twin Room

1 bedroom, in-room safe, individually furnished, desk

●Rokko Deluxe Twin Room

  • Sleeps 3

Harbor Superior Twin Room

  • Sleeps 3

Semi-Double Room-Smoking

  • Sleeps 2

Rokko Twin Room - Non-Smoking

  • Sleeps 2

View all photos for ●Harbor Deluxe Single Room-Smoking

1 bedroom, in-room safe, individually furnished, desk

●Harbor Deluxe Single Room-Smoking

  • Sleeps 1

●Rokko Triple Room-Smoking

  • Sleeps 3

Economy Twin Room Smoking

  • Sleeps 2

Rokko Twin Room-Smoking

  • Sleeps 2

View all photos for ●Harbor Deluxe Single Room-Non-Smoking

1 bedroom, in-room safe, individually furnished, desk

●Harbor Deluxe Single Room-Non-Smoking

  • Sleeps 1

Semi-Double Room-Non-Smoking

  • Sleeps 2

Rokko Deluxe Twin Room-Non-Smoking

  • Sleeps 3

Rokko Triple Room-Non-Smoking

  • Sleeps 3

●Rokko Triple Room,Non Smoking

  • Sleeps 3

Rokko Suite

  • Sleeps 2

●Rokko Deluxe Twin Room - Non-Smoking

  • Sleeps 3

Rokko Superior Twin Room-Smoking

  • Sleeps 3

Harbor Twin Room

  • Sleeps 2

Economy Twin Room

  • Sleeps 2

View all photos for Harbor Deluxe Twin Room Non-smoking

1 bedroom, in-room safe, individually furnished, desk

Harbor Deluxe Twin Room Non-smoking

  • Sleeps 2

Crown Suite

  • Sleeps 2

Club Twin

  • Sleeps 2

King

  • Sleeps 2

View all photos for Deluxe Twin

Miscellaneous

Deluxe Twin

  • Sleeps 4

View all photos for Twin

Miscellaneous

Twin

  • Sleeps 2

Club King

  • Sleeps 2

View all photos for Deluxe Triple

Miscellaneous

Deluxe Triple

  • Sleeps 3

Club Deluxe King

  • Sleeps 2

View all photos for Superior Twin

Miscellaneous

Superior Twin

  • Sleeps 3

View all photos for Triple

Miscellaneous

Triple

  • Sleeps 3
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About the neighborhood

Map
1-3-5 Higashikawasaki-cho, Chuou-ku, Kobe, Hyogo-ken, 650

What's nearby

  • Kobe Harborland - 2 min walk - 0.2 km
  • Kobe Anpanman Children's Museum & Mall - 7 min walk - 0.6 km
  • Motomachi Shopping Street - 7 min walk - 0.7 km
  • Meriken Park - 11 min walk - 1.0 km
  • Kobe Tower - 11 min walk - 1.0 km

Getting around

  • Kobe Station - 6 min walk
  • Nishimotomachi Station - 8 min walk
  • Kansai Intl. Airport (KIX) - 85 min drive

Restaurants

  • ‪EXCELSIOR CAFFÉ - ‬4 min walk
  • ‪マクドナルド - ‬4 min walk
  • ‪万葉庵 - ‬2 min walk
  • ‪ドトールコーヒーショップ JR神戸店 - ‬7 min walk
  • ‪サンマルクカフェ - ‬3 min walk

About this property

Hotel Crown Palais Kobe

Hotel near Kobe Harborland
Located close to Minatogawa Shrine and Kobe Anpanman Children's Museum & Mall, Hotel Crown Palais Kobe provides an indoor public bath (no minerals), shopping on site, and dry cleaning/laundry services. Treat yourself to spa services, such as aromatherapy, a body treatment, or a massage. At the 3 on-site restaurants, enjoy lunch, dinner, and Chinese cuisine. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and 5 meeting rooms
  • Concierge services, a vending machine, and a ballroom
  • A 24-hour front desk, multilingual staff, and wedding services
  • Guest reviews speak well of the helpful staff and proximity to public transit
Room features
All 229 individually furnished rooms boast perks such as air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Rainfall showers, toilets with electronic bidets, and shower/tub combinations
  • 23-inch LED TVs with cable channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,500 per person
  • 3 restaurants
  • Tea service

Restaurants on site

  • Mandarincourt
  • TEPPAN ZENSOU

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • On the riverwalk

Full-service spa

  • Aromatherapy
  • In-room massages
  • Public bath open from 3:00 PM - midnight
  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 17 floors
  • Ballroom
  • Built in 1992
  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 23-inch LED TV with digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Self parking fee: JPY 1000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Crown Kobe
Crown Palais
Crown Palais Hotel
Crown Palais Kobe
Hotel Crown Palais
Hotel Crown Palais Kobe
Kobe Crown
Hotel Crown Palais Kobe Kobe
Hotel Crown Palais Kobe Hotel
Hotel Crown Palais Kobe Hotel Kobe

Frequently asked questions

Is Hotel Crown Palais Kobe pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Crown Palais Kobe?

As of Aug 23, 2025, prices found for a 1-night stay for 2 adults at Hotel Crown Palais Kobe on Sep 17, 2025 start from ₩131,759, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Crown Palais Kobe?

Self parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at Hotel Crown Palais Kobe?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Crown Palais Kobe?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Crown Palais Kobe located?

Located in Kobe City Centre, this spa hotel is within a 10-minute walk of Kobe Harborland, Kobe Anpanman Children's Museum & Mall, and Minatogawa Shrine. Motomachi Shopping Street and Kobe Culture Hall are also within 15 minutes. Nishimotomachi Station is 8 minutes by foot and Kosokukobe Station is 10 minutes.

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Hotel Crown Palais Kobe Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 481 out of 1000 reviews
Rating 8 - Good. 368 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel near shopping and boardwalk.
Stayed 2 nights in May 2024

10/10 Excellent

Shuji

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most amazing time…

We stayed for a wedding, everyone was superb and looked after us so well. We cant thank everyone enough for an amazing stay.
Stayed 3 nights in Jul 2024

8/10 Good

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and upscale, but they have a single physical key for the room, which makes it difficult if you're traveling with someone. A card key system is preferable. They should look into providing a power outlet at bedside as well.
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing hotel experience

The experience at the hotel front desk was disappointing due to the impolite demeanor of the staff. Their lack of courtesy was evident, making the check-in process unpleasant. Additionally, the overall quality of the hotel did not meet expectations, with several aspects falling short of basic standards. The facilities appeared poorly maintained, contributing to an unsatisfactory stay. The combination of unprofessional service and subpar amenities resulted in a negative impression of the hotel.
Stayed 1 night in Aug 2024

8/10 Good

Tadakazu

Liked: Cleanliness, staff & service
Wi-Fiがオープンネットワークなのがイマイチ。 パスワード設定付きの方が安心出来る。 チェックアウトが12:00と遅いので、朝ゆっくりできたのはよかった。
Stayed 1 night in Aug 2025

10/10 Excellent

MASAMI

Liked: Cleanliness, staff & service, property conditions & facilities
どこに行くにも便利な場所。 部屋も清潔で朝食ビュッフェも良かった。 有料でしたが大浴場も広くてとても良かった。
Stayed 2 nights in Jul 2025

8/10 Good

Noriko

Liked: Cleanliness, staff & service, amenities
宿泊するにはアクセスもよかった。 バスタブのシャワーヘッドが使いにくい。 ベットカバーにシミが目立っていたのが残念でした。
Stayed 1 night in Jul 2025

6/10 Okay

Sakura

Liked: Staff & service
大浴場があるが利用は無料ではなかった、でも12時チェックアウトでゆっくりできた。タバコでカーテンに穴があいていた、絨毯も少し焦げていた。朝食は丁度いい品揃えだった。
Stayed 1 night in Jul 2025

8/10 Good

??

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

SACHIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋もきれいで スパまであって大満足でした
Stayed 1 night in Jun 2025

10/10 Excellent

Hiroyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
神戸の定宿です。大浴場もあって、言う事なし。
Stayed 1 night in Apr 2025

10/10 Excellent

Hiromi

Liked: Cleanliness, staff & service, property conditions & facilities
快適に過ごせました
Stayed 1 night in Jun 2025

10/10 Excellent

ikuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
便利 部屋も広々として良い
Stayed 2 nights in May 2025

6/10 Okay

takayuki

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
トイレ、風呂場の換気扇があればいいですね
Stayed 1 night in May 2025

10/10 Excellent

YUICHIRO

Stayed 1 night in May 2025

2/10 Terrible

jun

Disliked: Cleanliness, staff & service, property conditions & facilities
大浴場に入るのにお金がかかる、朝は空いていない。駅近以外全くオススメしない
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

GOOD

위치가 아주 좋았음. 고베역에서 바로 연결됨. 호텔은 연식이 오래된 것 같지만 숙박하는데는 아무 문제 없었음. 다음에도 이용할 의향 있음.
Stayed 1 night in May 2025

10/10 Excellent

Onishi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
The staff and the area around the hotel were Amazing. Everything is super close and it’s very nice and calm. The only issue is the actual hotel. Despite being clean. It is very old and definitely needs to be refurbished. But it is not by any means a deal breaker. I would still highly recommend this hotel
Stayed 2 nights in Apr 2025

6/10 Okay

shinji

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
立地条件良し
Stayed 1 night in Apr 2025

8/10 Good

Kenji

Liked: Cleanliness, staff & service, property conditions & facilities
部屋が広く、シングルでやったりとよく眠れました。
Stayed 2 nights in Apr 2025

8/10 Good

Miyuki

Liked: Cleanliness, staff & service
夜遅くにチェックインしましたが、親切な対応をして下さいました。前もってスーツケースを送っていましたが部屋に届けておいて下さりお心遣い嬉しかったです。 お部屋もアップグレードしていただき1日の疲れが癒されました。
Stayed 1 night in Apr 2025

10/10 Excellent

sayaka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Takeshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応がとても良かったです
Stayed 1 night in Apr 2025