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Chalet Ivy Hirafu

3.5 star property
Travelers can enjoy aromatherapy sessions and mineral hot springs at this peaceful retreat near Niseko Mountain Resort Grand Hirafu

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Chalet Ivy Hirafu sits at the foot of Niseko Mountain Resort Grand Hirafu, offering an indoor mineral hot spring and complimentary English breakfast. Guests appreciate the helpful staff while relaxing in the garden grounds or booking reflexology treatments at the spa.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 17 of 17 rooms

Superior Room With Courtyard View

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room - Courtyard

A hotel room with two beds, a desk with a television, a chair, a desk lamp, and a window with curtains.

Superior Room - Courtyard

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room - Hirafu View

A hotel room with two beds, a desk with a TV, a mirror, and a patterned wallpaper.

Superior Room - Hirafu View

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room - Mt. Yotei View, Twin

A hotel room with two beds, a nightstand with a lamp, a window with a view of a snow-capped mountain, and a balcony with a railing.

Superior Room - Mt. Yotei View, Twin

9.8 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room - Village View

A hotel room with two beds, a large mirror, a desk with a lamp, and a TV.

Deluxe Room - Village View

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for One Bedroom Suite - Mt. Yotei View

A modern hotel room with a round dining table, four chairs, a TV, a kitchen area with a sink and cabinets, and a large window with curtains.

One Bedroom Suite - Mt. Yotei View

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite - Courtyard

A modern hotel room with a dining area, a TV mounted on the wall, and a kitchen with wooden cabinets.

Deluxe Suite - Courtyard

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Onsen Suite - Courtyard

Coffee/tea maker, fridge

Deluxe Onsen Suite - Courtyard

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Onsen Suite - Hirafu View

A modern hotel room with a sofa, armchairs, a small table, a TV, and a large window offering a view of a snowy mountain and trees.

Deluxe Onsen Suite - Hirafu View

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Grand Deluxe Suite - Hirafu View

A modern living room with a glass coffee table, a sofa, and a TV mounted on the wall.

Grand Deluxe Suite - Hirafu View

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Grand Deluxe Onsen Suite - Mt. Yotei View (2-Bedroom Suite)

A modern hotel room with a flat-screen TV, a sofa, a dining table, and a kitchen area.

Grand Deluxe Onsen Suite - Mt. Yotei View (2-Bedroom Suite)

  • 71 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Panoramic Penthouse, 4 Bedrooms

A modern hotel room with a large window offering a view of a mountain and cityscape.

Panoramic Penthouse, 4 Bedrooms

  • 223 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 4 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Grand Deluxe Suite With Hirafu Mountain View

Premium bedding, down comforters, in-room safe, desk

Grand Deluxe Suite With Hirafu Mountain View

  • Sleeps 4
  • 2 Twin Sofa Beds OR 2 King Beds
  • Free WiFi

View all photos for Superior Room - Mt. Yotei View, King

A hotel room with a large bed, a desk with a computer, a TV, and a window with a mountain view.

Superior Room - Mt. Yotei View, King

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Onsen Suite - Courtyard

Coffee/tea maker, fridge

Deluxe Onsen Suite - Courtyard

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite - Courtyard

A modern hotel room with a sofa, a round dining table, and a TV.

Deluxe Suite - Courtyard

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room With Hirafu Mountain View

Shower, free toiletries, hair dryer, slippers

Superior Twin Room With Hirafu Mountain View

  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Sofa Bed and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Located in Kutchan, Chalet Ivy Hirafu is in the mountains. Niseko Tokyu Grand HIRAFU and Niseko Annupuri International Ski Area are worth checking out if an activity is on the agenda. Rusutsu Resort and Niseko-Shakotan-Otarukaigan Quasi-National Park are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snowmobiling. Visit our Kutchan travel guide
Map
6-32, Niseko Hirafu 1-jo 3-chome, Kutchan, Hokkaido, 044-0080

What's nearby

  • A coastal landscape with a sea view, a grassy path, and rocky cliffs.
    Niseko-Shakotan-Otarukaigan Quasi-National Park
    1 min walk - 0.1 km
  • A snowy ski slope with skiers, a mountain in the background, and a clear blue sky.
    Niseko Tokyu Grand HIRAFU
    1 min walk - 0.2 km
  • A person skiing on a snowy mountain with a panoramic view of snow-covered hills and a lake in the distance.
    Rusutsu Resort
    55 min drive - 42.3 km
  • Niseko Hanazono Resort
    26 min drive - 11.8 km
  • Niseko Annupuri International Ski Area
    27 min drive - 13.8 km

Getting around

  • Kutchan Station
    11 min drive
  • New Chitose Intl. Airport (CTS)
    131 min drive

Restaurants

  • Alpen Node
    4 min walk
  • Mountain Kiosk Coffee
    5 min walk
  • % Arabica
    1 min walk
  • Toshiro's bar
    3 min walk
  • Akaru A
    3 min walk

About this property

Chalet Ivy Hirafu

  • Hotel near Niseko Tokyu Grand HIRAFU
  • Free English breakfast, an indoor mineral hot spring (onsen), and a terrace are just a few of the amenities provided at Chalet Ivy Hirafu. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, ski passes, and ski equipment rentals. Treat yourself to spa services, such as reflexology, a body treatment, or aromatherapy. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and laundry facilities.
  • You'll also find perks like:
    • Free self parking
    • Free train station pick-up, hot springs on site, and massage treatment rooms
    • A front-desk safe, a vending machine, and a 24-hour front desk
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 78 rooms have comforts such as premium bedding and pillow menus, in addition to perks like free WiFi and air conditioning.
  • Extra amenities include:
    • Showers, bidets, and free toiletries
    • Flat-screen TVs with satellite channels and DVD players
    • Balconies, refrigerators, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Area shuttle (surcharge)
  • Free train station pick-up and drop-off shuttle
  • Free ski shuttle
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Apres Lounge
  • HirafuZaka

Things to do

  • 24-hour gym
  • Hot springs
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Aromatherapy
  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Treatment room
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • 2 buildings
  • 6 floors
  • Built in 2012
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 10000 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night
  • An effective city/local tax rate of 3.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 10000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Chalet Ivy Hirafu pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Chalet Ivy Hirafu?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Chalet Ivy Hirafu?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Chalet Ivy Hirafu provide a shuttle to the airport?

Yes, there's an airport shuttle. A per person fee applies.

Where is Chalet Ivy Hirafu located?

Located near the slopes, this Kutchan hotel is in the mountains, within a 5-minute walk of Niseko Tokyu Grand HIRAFU and Niseko-Shakotan-Otarukaigan Quasi-National Park, and close to winter sports such as cross-country skiing and snowshoeing. Noasc and Niseko Takahashi Dairy Farm are also within 3 mi (5 km).

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Reviews

Chalet Ivy Hirafu Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 303 out of 379 reviews
Rating 8 - Good. 66 out of 379 reviews
Rating 6 - Okay. 6 out of 379 reviews
Rating 4 - Poor. 3 out of 379 reviews
Rating 2 - Terrible. 1 out of 379 reviews

Reviews

Verified

10/10 Excellent

Milo

Liked: Cleanliness, staff & service, amenities
What an incredible place! Location, staff, dining and onsen were all amazing!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen was relaxing
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Staff amazing , room fantastic and amenities excellent
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
What a treat to stay at Chalet Ivy. Comfortable, great location and well appointed. Staff are friendly and helpful.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Excellent facilities, clean, spacious room.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities
Very very helpful staff, and they do a great job at accommodating.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Szuyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and very friendly English speaking staff.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time at Chalet Ivy, and it did not disappoint. The staff were again so friendly and helpful. The thing I love the most the immense level of peace I feel when stay there. It is also a great location, and the ski equipment we rented direct from the hotel was in good condition.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Vitalij

Nice and clean hotel. Perfect location. On a reception friendly people. Shuttle drive you anytime.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Maxwell

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff and shuttle drivers were very friendly and accommodating. They did a great job offering help with ski reservations and advice for things to do around Niseko. The rooms were clean and large for the area. The private onsens and massage services were excellent. Would recommend this hotel for anyone in the area.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay at Chalet Ivy. The room was a good size and the drying cupboards were very welcome as they helped to dry out ski jackets etc. Breakfast was tasty with a good variety of choices. Staff were helpful and polite. The ski concierge and hire service was also very useful. Prices for ski hire were competitive except for helmets which were a lot cheaper to hire elsewhere eg Rhythm
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Kevan

Excellent staff always happy to help Great place to. Stay
Stayed 12 nights in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Very nice and comfortable. All amenities you could ask for. Breakfast was great. The staff and the management were perfect. I would recommend and stay again.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and a very clean and lovely hotel!
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Yuntao

Liked: Cleanliness, staff & service, property conditions & facilities
very convenient location, spacious and modern room, friendly service, onsite onsen.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities
Room was spotless, staff was very friendly and helpful. Love the holiday gift drinks and snacks, and the Lunar New Year celebration Love the onsen Love the 24/7 wine vending machine Love the ski locker room Love the shuttle up the hill so you don't have to walk. Love the easy access to the ski mountain by foot or shuttle. Love the view of Mt Yotei from the room Love the robes in the room Love the daily cleaning so trash in the room doesn't linger Love the recyclable water bottles Breakfast buffet runs out of food before breakfast service is over, and breakfast area is super crowded and packed most of the morning
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Erlina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Room also had a great layout and spacious for our family of 3. Service was great, the only thing i find needs improvement was the breakfast selection. Quality and variety of food can be improved. But overall satisfied and happy.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay! Staff was incredible
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Seongyeon

Liked: Cleanliness, staff & service, property conditions & facilities
2nd time staying at this location. Very friendly staff, clean facility, cozy spa, overall excellent experience.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walkable to the gondola and downtown restaurants. Friendly staff and a ride to our Sapporo shuttle was included.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for ski trip

Amazing stay. Great location, onsite onsen was nice to have. Ski locker facility was perfect. Morning buffet was always good.
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great! Genuinely would be coming back to this place, it’s walking distance from the ace gondola/ welcome center, as well as walking distance from the downtown area, making it a solid base. Hotel staff were friendly and helpful, and breakfast was super solid too.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Sin Tung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to reach
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in Niseko

This hotel was fantastic! Great location, great service, and great amenities. Onsen is awesome after a day of boarding. Will definitely be coming back here in the future.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

JIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been wanting to stay here for a while and had a great time with the staff and the homey atmosphere. The transportation to and from the slopes was perfect and I would use it again.
Stayed 2 nights in Mar 2025