“The state of the drive into the accommodation is dreadfully potholed and needs to be graded. The facility itself was freezing. We had a soiled roll of toilet paper as our spare roll in our room. I tried to contact a staff member to get it changed but no one answered my many rings down at reception either that afternoon or the following morning. We had a lot of difficulty with the heating in the room. We tried to open the window to air the room but that wasn’t possible - it appeared stuck and...
“The state of the drive into the accommodation is dreadfully potholed and needs to be graded. The facility itself was freezing. We had a soiled roll of toilet paper as our spare roll in our room. I tried to contact a staff member to get it changed but no one answered my many rings down at reception either that afternoon or the following morning. We had a lot of difficulty with the heating in the room. We tried to open the window to air the room but that wasn’t possible - it appeared stuck and...
Barb