Nordheide, Lower Saxony hotel rooms at the Arcotel

"Rooms are immaculately clean. Mini fridge ok but not cold. On arrival the lady on the desk was moody but all others have been lovely. Evening food at the restaurant was lovely but not a lot of choice on food or drinks and there was the 2 of us and 2 other people in there to eat. Such a shame as breakfast is amazing with lots to choose from, good quality and a completely packed out restaurant. "

"Great sesign…"

"I was on an Easter visit to Hamburg with my three boys, and had chosen Radisson to ensure quality. But we were somewhat disappointed. When we arrived, it turned out that the family room we had booked was occupied and we were therefore placed in a suite with a made-up sofa bed. Here, the staff had forgotten to put down duvets and pillows. We asked to have it fixed, but when they came they had only made up for one, why we still needed one. The hotel advertises that it has a spa area. However, it is only open from 4-9 pm, even on public holidays, such as Easter in this case. The hotel's breakfast buffet is clearly undersized for the size of the hotel, which is why the queue for breakfast is incredibly long. Overall, I must say that it was a disappointing experience to visit Radisson in Hamburg."

"Wonderful "

"Incredible, incredible front desk staff. Everyone was lovely to deal with and made me feel very welcome. My room was very nice, and seemed recently freshened. The bed was extremely comfortable; not too hard and not too soft."

"The only comment is regarding the breakfast buffet. We were staying over Palm Sunday weekend and kids were on spring break - so the hotel was full of families with children. The buffet was always crowded. The first few days we went late to avoid the rush, but found out most of the items were not being replenished and those that were available had been picked over. Forget about waiting in line for a cooked egg or omelet. They only have one cook station and the line would stretch back into the other self serve sections. If I did stay there again I would not select the included breakfast rate and use the difference in money to go to a nearby cafe."

"My room was very clean. Staff were friendly and extremely helpful. Breakfast was fresh and offered lots of variety. Did not utilize parking, but the hotel is centrally located near various forms of public transportation. We were able to bike, bus, or use the rapid transit quite easily. This hotel is in a great location near many shops and cafes. I highly recommend and hope to return some day!"

"Great hotel"

"The room had a really cool design and was very clean. The staff was very helpful and attentive."