โincredibly convenient location for visiting Lumen Field or T-Mobile park! wonderfully accommodating staff and great on-site restaurant. the rooms were so quiet, youโd swear they werenโt completely booked! thank you so much for a great stay! :) โ
โIt is a cute little property. The staff was super friendly.
I was a little unsure about the shared bathrooms as I had never tried it before. The bathrooms were very clean and included all the basics.
Defiantly recommend this place!โ
โThis hotel is beautiful inside and out. The staff was super accommodating, fun and kind. Our room was very pretty, and the beds super comfy. I will I would have had the opportunity to eat at the Italian restaurant because the menu looked amazing and it was very popular! Conveniently located to bus stop which will take you right downtown. It is away from the hustle and bustle of the downtown area, if that's what you are looking for this is it! bit of a trek if you are looking for walking...
"pros:
- If coming from the airport, taking the link train and getting off at Symphony station is very close to the hotel.
- Located in downtown, so itโs convenient for both going to the convention center and sightseeing.
- Relatively affordable price.
cons:
- The slope on Seneca Street is quite steep. It was really tough pulling a suitcase from Symphony hall station to the hotel.
- If booking through a third party (e.g., Hotels.com), they hold a $200 INCIDENTAL charge. This is a policy, but there was no prior notice about this. -> Fortunately, it was refunded immediately after checkout.
- The Wi-Fi speed in the room was surprisingly slow. It was noticeably slower compared to other places like cafes or the convention center.
- The staff was unfriendly, especially the woman at the front desk in the afternoon. I asked if I could change rooms because the Wi-Fi speed was too slow for my work, and her response was, "Moving to a higher floor wonโt make the Wi-Fi faster." When did I ask to move to a higher floor? I donโt understand her attitude. To add, they didnโt change my room.
- In terms of room assignments, I noticed that the hotel tends to assign people of color to lower floors when using the elevator.
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