“When we checked in the front desk person was nice, we tried to check in around hour and a half early. Understandably, there were no rooms ready yet; she asked us to give them 20-30 minutes to get a room ready. We came back to check in and went to our room, upon opening the door the room was pungent with the smell of cigarette smoke. We notified the front desk and asked if we could switch rooms. They said we’d have to wait 20 minutes for a room to be cleaned, but they have an odor remover they...
“When we checked in the front desk person was nice, we tried to check in around hour and a half early. Understandably, there were no rooms ready yet; she asked us to give them 20-30 minutes to get a room ready. We came back to check in and went to our room, upon opening the door the room was pungent with the smell of cigarette smoke. We notified the front desk and asked if we could switch rooms. They said we’d have to wait 20 minutes for a room to be cleaned, but they have an odor remover they...
Aubrynn