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파라다이스 호텔 & 리조트 여행 후기

3.5 out of 5
파라다이스 호텔 & 리조트
Queen Elizabeth Avenue, Norfolk Island

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 29개 이용 후기 중 12개" "
평점 8 - 좋아요. 29개 이용 후기 중 12개" "
평점 6 - 괜찮아요. 29개 이용 후기 중 4개" "
평점 4 - 별로예요. 29개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 29개 이용 후기 중 1개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

John

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was not as clean as it could have been, loose tiles in the bathroom had bugs crawling in and out, cobwebs everywhere under counters and benches, needs a bit of Reno and care.
2024년 2월에 7박 숙박함
답변 제공: Paradise 님, 2024년 2월 9일
Thanks for the feedback John. Will look into those issues and have them addressed.

10/10 - 훌륭해요

DAVID

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe and quiet, clean rooms, helpful staff. Restaurant does good meals, the fish was gorgeous. Would stay again👍
2023년 7월에 6박 숙박함
답변 제공: Paradise 님, 2023년 8월 4일
Thank you for the lovely review, we hope to welcome you back again soon.

6/10 - 괜찮아요

Teresa M

2023년 4월에 6박 숙박함
답변 제공: Paradise 님, 2023년 5월 12일
Thank you for taking the time to review Paradise.

10/10 - 훌륭해요

Susan Gail

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ideal location. Staff very friendly and super helpful. Room a good size for a week stay. Comfy bed and clean facilities.
2023년 3월에 7박 숙박함
답변 제공: Paradise 님, 2023년 5월 4일
Thank you Susan, so pleased you enjoyed your stay with us.

8/10 - 좋아요

Megan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are amazing. Welcoming and personal. Hotel suffers from shortages seen over Norfolk in terms of staffing, produce and variety. Great range of tours and activities can be organised with no trouble. Most tour groups are over 70's so don't think this is a hotel with lots of kids around. Clean, good rooms, but it's staff like Tahni and Sam who will make it feel like home and you a favourite long distance family member.
2022년 10월에 7박 숙박함
답변 제공: Paradise 님, 2022년 10월 16일
Thank you for taking the time to review Paradise Megan and so pleased you enjoyed your stay with us. I have passed along your lovely comments to Tahn, Sam & the Team. Hope to have you back someday soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a lovely pool view room which would have been great in summer. There is no heating in the rooms in this hotel. It does not get too cold at night but there is also no air conditioning for the summer, only ceiling fans. That may be enough as the weather is temperate in the summer too.
2021년 6월에 2박 숙박함
답변 제공: Paradise 님, 2021년 6월 15일
Thank you for taking the time to review Paradise. Accommodation properties on Norfolk are unable to provide central heating or air-conditioning throughout their properties but as we are only sub-tropical Paradise does offer a heater in every room during the cooler months and the ceiling fan for the warmer months. Hope you enjoyed your visit to our beautiful Island and wish you all the best.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely Spoilt
The staff made my stay so enjoyable, nothing was a problem, from the "Princess" on reception (tour bookings), Karina Manager( best sights to see and people to talk too), and Sam (bar and dinning duties). Thank you
Convicts Dinner
2021년 3월에 7박 숙박함
답변 제공: Karina 님, 2021년 3월 23일
Thank you for your kind words John. Appreciate you taking the time to review Paradise. Her Royal Highness misses her daily challenge - hope you'll be back to visit us again, we need to be kept on our toes!!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2019년 12월에 4박 숙박함

10/10 - 훌륭해요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
located close to main part of town. Amenities were great
2019년 2월에 4박 숙박함
답변 제공: Paradise Hotel & Resort 님, 2019년 2월 12일
Thank you Gary, appreciate you taking the time to provide feedback. Hope you enjoyed your stay!

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Norfolk
Quiet, clean, good breakfast, nice helpful staff, spacious comfortable rooms & nice pool
2019년 1월에 7박 숙박함
답변 제공: Paradise 님, 2019년 1월 29일
Thank you for taking the time to review us on Expedia. Pleased you enjoyed your stay and hope to welcome you back again some day!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A VERY COMFORTABLE ROOM, FRIENDLY, HELPFUL STAFF. WHAT MORE COULD YOU WANT,.
2019년 1월에 6박 숙박함
답변 제공: Paradise 님, 2019년 1월 29일
Thank you kindly for a wonderful review of the hotel & staff. Wishing you all the best for 2019.

10/10 - 훌륭해요

Joy 님, Gold Coast NSW

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel very handy to attractions and town. Would definitely stay there on future trips to Norfolk.
2018년 7월에 8박 숙박함

8/10 - 좋아요

Sally 님, Tasmania

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very friendly and relaxing place to stay
I stay at this Resort for 5 nights and if I returned to Norfolk Island I would stay there again. The Staff are very friendly and the whole complex is very clean.
2018년 1월에 5박 숙박함
답변 제공: Paradise Hotel & Resort 님, 2018년 2월 6일
Hi Sally, thank you for the review & appreciate your feedback, also pleased to advise we have addressed your concerns with the restaurant & made improvements. Hope to see you back again!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good location quiet
staff very friendly and helpful restaurant excellent cooked up a heap of fish i caught no problem
2018년 1월에 8박 숙박함
답변 제공: Paradise 님, 2018년 1월 23일
Thank you for taking the time to review Paradise on Expedia. Very pleased the Paradise team were so helpful. Hope to see you back again!

8/10 - 좋아요

Sue 님, Waikato NZ

좋아요: 청결 상태, 직원 및 서비스
Easy walk to shops
Clean and tidy, nice pool. Friendly staff and easy walk to shops and restaurants,
2017년 12월에 5박 숙박함
답변 제공: Paradise 님, 2018년 1월 9일
Thank you for taking the time to review Paradise Hotel & Resort. Wishing you all the best for 2018!

8/10 - 좋아요

Claire 님, Melbourne, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet and cheerful
Paradise Hotel is currently undergoing renovations to their deck & balcony area to increase the seating capacity of their restaurant, Le Perouse, for functions The staff are exceptionally helpful and friendly The pool isn't heated but for us Melbournites was plenty warm enough to swim in Rooms have a microwave, water jug & glasses, wine glasses, tea & coffee making facilities and a small fridge. Also an iron & ironing board and plenty of spare linen No heating or cooling in the rooms but you'll find 20 - 24 degrees to be quite pleasant and there is a ceiling fan and a spare blanket Laundry facilities available for $3AUD per load, a washing line out the back and plenty of books to read or swap Well stocked games room & DVDs, DVD player & TV in room with local free to air stations Bingo on Monday nights Airport shuttle pickup provided free of charge and the hotel itself is a short walk into town, situated next door to the Hilli Goat restaurant and the Cyclorama. The Queen Victoria Diamond Jubilee Gardens are on the same street and worth a visit Overall, loved our stay and will be back one day Wishing the owners every success for the future :) From the two young(ish) female backpackers who the whole island thought were mental
2017년 12월에 6박 숙박함
답변 제공: Paradise 님, 2017년 12월 22일
Thank you for the great feedback Claire! appreciate you taking the time to review Paradise on Expedia. Look forward to having our young backpackers visit again in the future.

8/10 - 좋아요

Pui Kay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
地处海边，风景优美，服务员态度友善
2017년 12월에 3박 숙박함
답변 제공: Paradise 님, 2018년 1월 23일
Thank you Pui Kay, pleased to hear you enjoyed your holiday on Norfolk and your stay at Paradise!

10/10 - 훌륭해요

Rod

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 5월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Too much noise
Alarms going off in room next for 3 nights at midnight. Owner using buzz saw at 8am. When complained about noise, staff said owner would ring but he didn't bother.

2/10 - 너무 별로예요

Allison 님, QLD Australia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location.
We really enjoyed this holiday tremendously, the bed and the relaxing chairs were very comfortable, the room clean and the staff were fantastic.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location. Close to town, Jolly Rogers and some of the sights.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good facilities in excellent quiet garden
The staff were really excellent- pleasant and very informative. They MADE the stay.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
everything closed
Our checkin was very good. With a welcome drink and a very good receptionist we were easily checked in. Our room was excellent and very clean. The restaurant was very disapointing, It was only open if there were enough guests and it closed on New Years Eve and New Years Day ! We ate in there once and it was just quick fried food, the salad was looking like it had been around the kitchen all day (going brown). Some of the staff (restaurant in particular) were not on the ball. They seemed like they did not want to be there and did as little as possible, no interaction with guests.

8/10 - 좋아요

Jenny 님, Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel handy to all amenities.
We had an amazing time on this gorgeous island. Spectacular scenery, great snorkelling and fascinating history.
Queen Victoria's Garden
Beautiful scenery everywhere
Captain Cook's Lookout
Emily Bay

10/10 - 훌륭해요

Lesley 님, Gold Coast-Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel-All facilities needed are on site.
I thought Norfolk Island was wonderful. I loved the pace of the holiday, relaxed but plenty of tours & beach trips. Everyone is friendly & they go out of their way to make your visit memorable. I had a wonderful time & would definitely like to go again.

10/10 - 훌륭해요

Keith 님, ChCh NZ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location
A good location close to shopping and areas of interest. Check in was a breeze and staff all happy and cheerful. Meals in the restaurant were excellent, well prepared and presented. To travel around the Island I would recommend a hire car, cheep to hire, but watch the 'roads' pot holes the size of moon craters.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place for families.
Staff and everyone on the island extremely helpful and friendly. So much to do (including swimming, snorkelling and diving in the most pristine waters), and to see, and if you're interested in early Australian history and family history research, this place is a gold mine. One of Australia's best kept secrets perhaps? And what a bonus, no flies! Just loved it.

8/10 - 좋아요

Vincent 님, New Zealand

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet central location in lovely tropical garden
We spent a week at the hotel. Rooms are surrounded by a lovely tropical garden. Restaurant provides good food. Located within easy walk of shops and many places for dining. Staff are welcoming, friendly and helpful. Only problem is internet. Easy to connect to hotel modem from our room. Problem is that the internet on the island is very slow and unreliable. Great place to be away from the emails but not so good if you have business to do. We had expected to be able to walk everywhere as the island is small. We hired a car as the island is very hilly and the warm tropical climate makes walking hard work. you need a car.

8/10 - 좋아요

Ian

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함