Norikura Plateau, Matsumoto hotel rooms at the Independent

"Great location, big room and good separate shower room"

"Friendly staff, clean room, amenities accessible. "

"We stayed here as a family of 5 (2 adults and 3 kids - 10, 6 and 4) in the traditional Japanese room. We didn't get in till 6ish and left early so we could get to Kamikochi but I wish we had of added another night or at least got there at check in time to make the most of the facilities. Unfortunately we didn't have time to use the onsen. The traditional room is set up for tea when you arrive and then the staff comes back later to make the beds for you. The kids loved the experience. We were also able to wear the yukata to dinner. You can call down for kids ones to be brought up. Staff were lovely. We hadn't booked a food package as I have picky eaters but we went to the dining area on level 1 and were able to order a Japanese set meal for my husband and I and the kids had chicken nuggets, spaghetti and ice-cream. Highly recommend"

"Great food, staff, location!"

"Nice hotel with an old Japanese style, very efficient staff , close to the train station "

"Spacious room, friendly staff and great onsen experience."

"The entire Roykan was very clean and comfortable. The staff was personable and we had the best time getting to know them and their families. They all were extremely kind and we were most thankful for their friendship."

"Everything’s great: room, food, staff."

"The staff were very attentive and welcoming. They were also quick to assist any guest who looked lost or who looked like they might need help."