Find hotels near Normandy Mall Shopping Center, Jacksonville from ₩73,318

"The front desk staff were phenomenal. Shante Browder and Vivian were THE BEST!"

"We did not take advantage of any amenity’s while there. "

"I check out 10 mins after I checked in the hotel conditions are unacceptable.. it took 30 mins to check in because there was system issues.. while waiting to check in the desk attendant (I later found out was the manager) keep getting smart with me.. I didn't have a key to my room which is very unsafe.. someone had to walk me up to my room to let me in... the room had roach eggs under the pillow.. I tried to turn on the heated immediately the smoke detector went off.. the only good quality and the only reason I booked with yall was the indoor pool.. which the manager kicked my kids out saying the pool was close.. after that I left the property.. There are some many other things that can be listed wrong with this property but that is the most pressing issues I had. This property should have never been on this site. Your caliber of hotel are 1000 times better then this"

"The property nice and clean. "

"I DON'T KNOW WHAT THE LAUNDRY ROOM OR ANYTHING ELSE WAS LIKE. THE LADY AT THE FRONT DESK WANTED ME TO PAY A 50 DOLLAR DEPOSIT SHE CLAIMED WE GET BACK. YET, I PAID FOR MY ROOM ONLINE WHERE THERE WAS NO MENTION OF A 50 DOLLAR DEPOSIT. THEN, I OROCEED TO HER TELL ANOTHER CUSTOMER THAT SHE HAVE TO REQUEST A MICROWAVE AND REFRIGERATOR IF EITHER ONE IS AVAILABLE. I REQUESTED MY REFUND, AND GOT MY MONEY BACK ONLY FOR TWO NIGHTS WHEN I PAID FOR THREE. THIS HOTEL IS FULL OF 💩 AND THE STAFF IS TOO. I WOULDN'T RECOMMEND THIS HOTEL TO A HOMELESS PERSON. PLEASE DON'T ASK ME ANYTHING ELSE ABOUT THIS PLACE!!!!"

"Room rug smell so bad . I have to keep the window open all night . Never saw something like this all this time I booked hotel room . Need so bad to wash it to remove the bad odor . "

"I thought it was closed... like the property next door. Bad area. Very dated facility, toilet rocked, paint was old, poor lighting in and out. I could see through the towels they handed me when I checked in. The tiny shampoo packet was dried up so I used the tiniest piece of soap I've ever seen. There was a $20 cash deposit on the room- for what I don't know- that I got back on check out."

"It was a great experience for my children and I bc this house was / used to be my family home…. My great grandparents home where my grandfather and other family members grew up and we had lots of family holidays!! It was wonderful to share that with my own children! Thank you!!"