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Sleep Inn & Suites Jacksonville West

2.5 star property
Recharge with a complimentary breakfast, then enjoy the seasonal outdoor pool or get work done in the business center at this convenient hotel.

Choose dates to view prices

Sleep Inn & Suites Jacksonville Northwest offers a practical stay with free continental breakfast and WiFi in every room. Enjoy the seasonal outdoor pool, business center, laundry facilities, and 24-hour front desk. The staff is praised for their attentive service.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
The current price is ₩136,971
₩155,462 total
includes taxes & fees
Jun 21 - Jun 22

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About this property

Sleep Inn & Suites Jacksonville West

  • Hotel located in Westside
  • Free continental breakfast, laundry facilities, and a business center are just a few of the amenities provided at Sleep Inn & Suites Jacksonville West. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool
    • Free self parking
    • A front-desk safe, smoke-free premises, and a 24-hour front desk
    • An elevator, a vending machine, and a computer station
  • Room features
  • All 55 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and hair dryers
    • Flat-screen TVs with cable channels
    • Refrigerators, microwaves, and coffee/tea makers

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The price is ₩180,532
₩204,903 total
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May 21 to September 30
Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Sleep Inn & Suites Jacksonville West have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Sleep Inn & Suites Jacksonville West?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Sleep Inn & Suites Jacksonville West on Jun 21, 2026 start from ₩136,971, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sleep Inn & Suites Jacksonville West pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sleep Inn & Suites Jacksonville West?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Sleep Inn & Suites Jacksonville West?

Check-out is at 11 AM.

Where is Sleep Inn & Suites Jacksonville West located?

Located in Westside, this hotel is within 1 mi (2 km) of Normandy Lane Plaza Shopping Center and Normandy Mall Shopping Center. Gateway Shopping Center and Terrace Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

7.8

Cleanliness

7.0

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 227 out of 615 reviews
Rating 8 - Good. 182 out of 615 reviews
Rating 6 - Okay. 94 out of 615 reviews
Rating 4 - Poor. 52 out of 615 reviews
Rating 2 - Terrible. 60 out of 615 reviews

Reviews

Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people and clean room.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
The room was good. The bed was comfortable. The staff was amazing (specially Ms. Connie and Ms. Jing). The place was clean. The breakfast was good.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice large clean room Staff was friendly and helpful. Nice breakfast variety. Good value. Located near highway exit so there was typicall highway noise. Only thing that was a bit concerning is that there were several young guys hanging in the parking lot most of the timr when we went to our car.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

odalis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was safe, employees very nice and helpful. Pool wasn't cleaned and carpet in room had a musty smell only bad thing. Other than that i enjoyed my stay. Ac worked well and heater.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Teerapan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly and helpful staff. Breakfast was kept clean and filled up.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was better than other hotels i stayed at. Very friendly staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Maxeen

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
All of the staff were friendly: front desk, cleaning crew and breakfast prep. They were able to accommodate early arrival and my room preferences. The room, including bathroom, furniture and bedding all clean and fresh. The breakfast had a good selection. The waffles were delicious but the coffee was weak. The parking lot was well lit for safety. Great location near highway, but was not too noisy.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service at the front desk was great!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff; great rooms, outstanding beds.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Pre-Cruise Stay

This hotel was on our route to the cruise port in Jacksonville. All staff we came in contact with were very friendly and helpful. The free breakfast was delicious. I would stay here, again.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Erin

Liked: Staff & service, property conditions & facilities
The service was great. It was conveniently located. The carpet in our room was dirty, and the mattress had hills and valleys in it. There was surprisingly wide variety for breakfast. Overall. We’d probably stay again hoping for a better mattress.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

TRACEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the highway, lots of food choices in the area, and free breakfast was good. Very nice staff as well.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

The hotel was clean and quiet.. the bed was extremely comfortable!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, good breakfast
Stayed 1 night in Dec 2023
Verified

8/10 Good

Marsella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, friendly staff
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel near interstate 10
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Tammy

Everyone was super nice and room was clean and quiet so I got great rest I will return
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service
Great staff, building could use a little more maintenance. My shower didn't work correctly. That being said, for the price, I was very happy. Have stayed there a few times while in town for work.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Noahlani

Liked: Cleanliness, staff & service, property conditions & facilities
all staff was friendly, kind, and courteous. breakfast was good and included a waffle machine that has original and red velvet waffles, biscuits & gravy, sausage, boiled eggs, fruit, yogurts & cereal.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Katrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Staff friendly and helpful. Room clean,well appointed, comfortable bed., comfortable temperature. Nice breakfast options. We would definitely stay here again
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was personable and friendly.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

James

Liked: Amenities, property conditions & facilities
Good location
Stayed 6 nights in Jul 2023
Verified

8/10 Good

Marsella

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel to stay during malton hurricane. Service is good.
Stayed 2 nights in Oct 2024