실내 수영장, 06:00 ~ 22:00 오픈, 일광욕 의자

아메릭인 바이 윈덤 노스 브랜치 여행 후기

2.5 out of 5
아메릭인 바이 윈덤 노스 브랜치
38675 14th Ave, North Branch, MN

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 487개 이용 후기 중 224개" "
평점 8 - 좋아요. 487개 이용 후기 중 156개" "
평점 6 - 괜찮아요. 487개 이용 후기 중 54개" "
평점 4 - 별로예요. 487개 이용 후기 중 34개" "
평점 2 - 너무 별로예요. 487개 이용 후기 중 19개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Krissy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was quite as listed. Friendly staff.
2024년 5월에 1박 숙박함
답변 제공: Kash 님, 2024년 5월 18일
Dear Krissy, Thank you for your review! We're glad to hear that you found our property as described and that our staff was friendly. We appreciate your feedback and look forward to welcoming you back soon!

10/10 - 훌륭해요

Lori

가족 여행
Staff was very nice and very attentive. Would stay here again!
2024년 5월에 1박 숙박함
답변 제공: Kash 님, 2024년 5월 18일
Lori, Thank you for your kind words! We're thrilled to hear that you found our staff both nice and attentive. We're delighted that you'd choose to stay with us again, and we look forward to your next visit!

10/10 - 훌륭해요

Debbie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Welcoming staff! We felt recognized and appreciated! Room was spacious and clean. Bring your own pillow, pillows were small, square and uncomfortable. Breakfast area was continually checked and cleaned. Pool was safe, clean and fun for the family! It was a short stay for us, and we will return.
2024년 5월에 1박 숙박함
답변 제공: Kash 님, 2024년 5월 18일
Debbie, Thank you for your detailed review! We're delighted to hear that you felt recognized and appreciated by our welcoming staff. It's great to know that you enjoyed your spacious and clean room, as well as the well-maintained breakfast area and pool. We appreciate your feedback about the pillows and will look into providing more comfortable options. We're glad you had a fun stay and look forward to welcoming you back for a longer visit in the future!

8/10 - 좋아요

scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only thing we didn't like was the smell of the spray disinfectant that they used,alot of it in the room,once we aired out the room it was fine.
2024년 4월에 1박 숙박함
답변 제공: Kash 님, 2024년 5월 18일
Scott, Thank you for your feedback! We're glad to hear that you found everything fine after airing out the room. We'll take your comments about the disinfectant smell into consideration to improve our guests' experience. We hope to welcome you back soon!

8/10 - 좋아요

Jeffrey

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Good pool area, friendly staff, clean rooms.
2024년 3월에 1박 숙박함
답변 제공: Kash 님, 2024년 5월 18일
Jeffrey,Thank you for your feedback! We're pleased to hear that you enjoyed our pool area, found our staff friendly, and appreciated the clean rooms. We hope to welcome you back soon!

6/10 - 괜찮아요

Chris

좋아요: 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: Kash 님, 2024년 5월 18일
Thank you for the excellent rating! We truly appreciate it.

10/10 - 훌륭해요

Geraldine

2024년 2월에 1박 숙박함
답변 제공: Kash 님, 2024년 5월 18일
Thank you for the excellent rating! We truly appreciate it.

10/10 - 훌륭해요

stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Kash 님, 2024년 2월 5일
Thank you for taking the time to share your experience! I am so happy you gave us a try and enjoyed your stay! We look forward to welcoming you again soon!

10/10 - 훌륭해요

Hunter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Kash 님, 2024년 5월 18일
Thank you for the fantastic rating! We greatly appreciate it.

10/10 - 훌륭해요

Gordona

단체 여행, 연인과의 여행
좋아요: 편의 시설/서비스
The staff was wonderful!! Room was great except for the lighting!! Pretty dark!!
2024년 1월에 1박 숙박함
답변 제공: Kash 님, 2024년 2월 5일
On behalf of our hotel and staff, thank you for taking the time to leave a positive review. We’re especially glad you enjoyed the stay and wish to stay another night. We hope you come back soon as we strive to provide excellent service again.

10/10 - 훌륭해요

doug

2023년 12월에 1박 숙박함
답변 제공: Kash 님, 2024년 5월 18일
Thank you for the fantastic rating! We greatly appreciate it.

10/10 - 훌륭해요

Kim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk associate was very friendly courteous and helpful. She was able to upgrade our room when we requested it. Lobby area was clean and well organized.
2023년 12월에 2박 숙박함
답변 제공: Kash 님, 2024년 2월 5일
Hello from AmericInn North Branch! Thank you for your wonderful review of your recent stay with us. We work very hard to ensure that all guests receive top notch service while staying with us. We’re happy to hear we met your needs and that you enjoyed your stay.

10/10 - 훌륭해요

david

2023년 12월에 3박 숙박함
답변 제공: Kash 님, 2024년 5월 18일
Thank you for the fantastic rating! We greatly appreciate it.

10/10 - 훌륭해요

Doug R

좋아요: 직원 및 서비스
Uner construction
2023년 12월에 1박 숙박함
답변 제공: Kash 님, 2024년 2월 5일
Thank you for taking the time to share your experience! I am so happy you gave us a try and enjoyed your stay! We look forward to welcoming you again soon as we are almost done with renovations!

10/10 - 훌륭해요

Harold

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Accessibility
2023년 12월에 1박 숙박함
답변 제공: Kash 님, 2024년 2월 5일
Thank you for taking the time to share your experience! We look forward to welcoming you again soon!

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Kash 님, 2024년 2월 5일
Hello Mark, I am so happy you gave us a try and enjoyed your stay! We are looking forward to seeing you again.

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice staff.
2023년 11월에 1박 숙박함
답변 제공: Kash 님, 2024년 2월 5일
On behalf of our hotel and staff, thank you for taking the time to leave a positive review. We’re especially glad you enjoyed the stay and wish to stay another night. We hope you come back soon as we strive to provide excellent service again.

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice to see they were updating the paint and carpet in the whole building. Looked great!
2023년 11월에 2박 숙박함
답변 제공: Kash 님, 2024년 2월 5일
Thank you for taking the time to share your experience! I am so happy you gave us a try and liked our renovation project. We look forward to welcoming you again soon!

10/10 - 훌륭해요

Roxanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Kash 님, 2024년 2월 5일
Hello Roxanne, I am so happy you gave us a try and enjoyed your stay! We look forward to welcoming you again soon!

8/10 - 좋아요

Shannon

단체 여행
좋아요: 편의 시설/서비스
Was ok pool was cold
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Helen

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were clean and comfortable with nice amenities. Liked having frig, microwave, and coffee pot, all clean and working. Very good. Didn’t like waffle syrup on room phone and on carpet in front of it.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

J

2023년 9월에 1박 숙박함
답변 제공: Kash 님, 2024년 2월 5일
Thank you for taking the time to share your experience!

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Poorly maintained
For the price, this property is not a good value. One of the ice machines was not working, requiring a long walk. It is apparently being repaired (no notice provided), and there was black mold on the bathtub caulking.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Jay

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Stacey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, Quiet, Friendly, and Fresh Breakfast
I stayed here for one night. The staff was very friendly and helpful, the room was very clean and quiet, and the breakfast was actually really good! I highly recommend this hotel.
2023년 8월에 1박 숙박함

8/10 - 좋아요

pauline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location was less than hour from Minneapolis. Lots of restaurants in walking distance. Pool was clean. Staff were friendly. Breakfast was good. Would stay again
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Karen

가족 여행
This is an older property, but it is very clean and well-maintained.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Frances

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice motel
Was completely satisfied with cleanliness and comfort. Desk staff was super helpful and friendly.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Frances

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice motel and staff.
Is a nice motel with very friendly staff. Is clean and comfortable.
2023년 8월에 1박 숙박함

4/10 - 별로예요

Trisha

2023년 8월에 1박 숙박함

8/10 - 좋아요

Sofia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Jesse

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Nice Place!
Very nice place, clean, friendly staff. Best of all though is that there was hot coffee in the lobby upon my arrival at 6PM!! They had me right away with that feature!!
2023년 7월에 1박 숙박함

8/10 - 좋아요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent service from the staff
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

8/10 - 좋아요

Bradley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

4/10 - 별로예요

Keller A

연인과의 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Overall, this location was a hotel that I was able to stay at. The property appeared dirty and run down, as it was in the midst of what appears to be renovations. Unfortunately, we had to walk through the construction area in the main hall to reach our room, and there was a lot of exposed insulation and rooms along the way. The room was fine, however the quality of the amenities did not fit the price that we paid for our stay. The beds were very hard and uncomfortable. The vent for the bathroom was filthy, and there was not a working vent for the bathroom. Another person in our party had the room next door and it smelled strongly of mold or must, and was right by the construction area. If there was another hotel in the area, I would stay there every time ahead of this hotel, I don’t think that this property is a good representation of the Wyndham brand.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Carol

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very positive and attentive to my special needs regarding no fragrance. We really enjoyed our stay and I didn't get a 6 day migraine like I do at most hotels from the awful "covering" fragrances used. We had one other special request one evening, and the staff took care of it immediately and with a smile. We'll go back!
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk staff very helpful
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Marie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very helpful.
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Nelson

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property would have been fine, but they did not inform us that the building was under construction from a flood. Placed us right next to the renovation which was quite noisy. But yet they still charged for the room like there was no construction going on. Had the informed us of the construction, we would have stayed elsewhere.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Jose

2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was close to gas station, right off the highway, so easy on and off. Quiet room's, h,
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Thomas

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Corinne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: Kash 님, 2023년 6월 13일
Thank you for taking the time to share your experience! I am so happy you gave us a try and enjoyed your stay! We look forward to welcoming you again soon!

10/10 - 훌륭해요

James

2023년 6월에 2박 숙박함
답변 제공: Kash 님, 2023년 6월 13일
Thank you for taking the time to share your experience! I am so happy you gave us a try and enjoyed your stay! We look forward to welcoming you again soon!

2/10 - 너무 별로예요

David

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
On the surface, it looked nice. But the Kleenex box cover with no Kleenex and no empty box, plus having to go get coffee for the in room coffee pot points to lack of paying attention when cleaning the room. The Post-It note for 4 days saying they were out of orange juice, the ice machine that had been broken for what appeared to be awhile was also not ipressive. But the bigger problem was at 4:30am the room became overwhelming with the smell of bacon, some burned. When I called the front desk, they literally said, What do you want me to do about it"? When I asked if there was upper management I could speak to, I was told, They can't do anything about it either, so no you can't talk to anyone else" Finally at 5am I had to go sleep in my car. After we left, when I filled out the 'How did we do' survey. Managements response to the extreme smell in the room was, "We cook breakfast for everyone"
2023년 5월에 4박 숙박함
답변 제공: Ash 님, 2023년 6월 13일
Thank you for taking the time to share your experience. We will speak to the employees and look into this matter.

4/10 - 별로예요

Jill

가족 여행
Didnt like breakfast.
2023년 5월에 2박 숙박함
답변 제공: Kash 님, 2023년 6월 13일
Thank you for taking the time to share your experience. We are truly sorry that you had a poor experience and do appreciate your feedback.

10/10 - 훌륭해요

Barbara J

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice stay!
Really nice stay in North Branch. Wish I could have stayed another night.
2023년 5월에 2박 숙박함
답변 제공: Kash 님, 2023년 5월 28일
On behalf of our hotel and staff, thank you for taking the time to leave a positive review. We’re especially glad you enjoyed the stay and wish to stay another night. We hope you come back soon as we strive to provide excellent service again.