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"Service was excellent and the garden facing twin queen bed room was clean, spacious and comfortable. Great location and plenty of on and off street parking. You can walk down to the lake in five minutes. The cleaning staff stood out as friendly and professional. Great place to stay in Rotorua"

"Clean and lovely "

"All round great service"

"Convenient central location, helpful staff"

"Really quick check in. Great staff in all areas. Helpful, friendly and willing to take time necessary to address questions. Tub/shower combo might be difficult for some as high step in and no grab bars on walls. Location good. Nice area to walk, short walk to waterfront. Would be happy to stay again if we return. Only one other comment, we could not get the same deal on the hotel/IHG website - expedia offer was superior, but we were in a rush and it was a last minute booking due to flight issues. "

"Lovely staff. Quick check in. Clean room. Compact. Central to everything. Walking distance to everything. "

"Room was clean, staff VERY friendly!! Beautiful hotel!!"

"Very pleasant stay, always good here. The rooms could probably do with a refresh, but that’s just nit picking. I’d happily stay here in the future."

"Very clean & tidy room."