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“The view is extraordinary!”

“The accommodation was a very clean and comfortable independent cabin. In particular, the kitchen, bathroom, and washing machine were excellent. However, there was no view, and it took about 30 minutes by car to get to Tongariro National Park.”

“As they say - little things count! Positives - lovely location/ setting, great value breakfast Negativities/ fridge didn’t work so milk left for me curdled 🤔, glasses and coffee ☕️ cup selection limited ( $20 at the Sally’s would sort that out ) & no toilet paper 🤔”

“The room was awful! Had over 500 ants, dirty, wet with rain water coming in to the room. We complained to you and the owner. He agreed to move us but charged us more than twice the rate for the room. It was very unhealthy to stay there. I would like to make an official complaint with you all as it was a shed changed to a room and just not a bedroom. No tables, closet or anything. Absolutely awful!! Disappointed that you could not do anything to help us and we were forced to stay there for one...

“The place wasnt refreshed for our stay. Dust inside all the cups and on the tables etc. A dead roch sitting in the container that held the tea n sugar. Need to supply 2 more towels as there was 2 people staying 2 nights and we only had 2 towels. Lawns were unkept. Theres a tin shed ryt out where the bed is. It was scratching n banging up on the wall and keeps you from falling into deep sleep. The blue pillow cases had dribble stains on the fabric. If these details where more tended to it would...

“average old chalet ”