North Pacific Coast, Guanacaste hotel rooms at the RIU Hotels

"The staff was great. When they saw how bad my husband's walking was, they switched us to a closer room, without us even asking. The room was very nice, modern and clean. Pools were beautiful and clean. Pool bars had excellent service, and drinks as you like them. My only concern was how thoroughly the non- disposable drink cups were washed? My favorite part was seeing the monkeys playing in the trees near the pools! The food was ok. Steakhouse was very good. Asian restaurant was excellent. Mexican restaurant was not good. Italian was good,and the buffet had a wide variety so you could find foods to your liking. It was a very enjoyable vacation, hot and sunny while at home it was frigid and snowy."

"Extremely expensive for what you get. 1st come 1st serve for shuttle and hard to access the city by walk (uphill). Allowing guests to smoke in the pool. Hotel and amenities falling apart (not well kept or maintained). Drinks majorly diluted. Had curdle milk in my coffee, was told by staff that was normal and we're adamant on not changing it. Completely dismissed for 375$ a night we we're expecting alot more. I would rate this hotel a 2-3 star max. "

"Loved this property. And the price point you can’t beat. This is my second time coming the first was only 7 months ago! The views are amazing, staff so welcoming and kind and there is so much to do, or not do if you are looking for peace. The shuttle will take you right to the beach front where there are markets, food, and restaurants. You can stay past the most beautiful sunset and still feel so safe. There is a market in the main lobby with probably everything you would need or forget, and the best restaurant right Across the street. Coco beach and strip with is also amazing is only a 15 minutes drive, or uber, I felt very safe on overs and private transportation. And excursions will pick you up from this resort. Love love love. Coming back with the kids in a few months! "

"Hotel was great and clean . shuttle to airport also great. Double booking by Expedia of room unable to be resolved by staff"

"Margaritaville was in a great location as far as being on the beach. The food was great and Elias at the swim up bar was amazing! I would definitely go back. "

"Spa was great experience and the food was excellent "

"Pool lounges and chairs at restaurants filthy."

"There is no wait staff at any of the resort except in the restaurants. In bars and at pools you have to go to the bar yourself. There is very limited shade at the pools. Only loungers and no sitting tables. Seats in the shade get towels on them as early as 6am. The food is limited in selection although the wings, burgers and fries from the grill at lunch were great. 3 out of 4 of us got diarrhea and puking at some point over the 2 weeks there. 2 got very sick for a few days. Not alcohol related."

"The pool was enjoyable. However, I did have a little issue w any food that I left in the room for later, was always removed and discarded. After being in the pool all day, you would want a little snack when u return to the room until dinner. The food that I had in the fridge was also discarded."