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엘름뱅크 호텔 & 로지 여행 후기

4 out of 5
엘름뱅크 호텔 & 로지
The Mount, York, England

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 647개" "
평점 8 - 좋아요. 1000개 이용 후기 중 240개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 84개" "
평점 4 - 별로예요. 1000개 이용 후기 중 21개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 8개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Euisik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 1박 숙박함
답변 제공: Sarah 님, 2020년 11월 24일
Thank you for your review, we are pleased you had a great stay. Kind regards

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

8/10 - 좋아요

Richard 님, Los Angeles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
This hotel has loads of character. If you’re looking for something modern and high-tech, it’s probably not the place for you. But I felt like I got an authentic Yorkshire experience. The location is really good. Outside the city walls, so it’s easy to maneuver with a car. But only about a 10 minute walk from the center, so it was easy to get there (even in the middle of a rain storm, which I gather is not unusual). It’s unlikely I’ll travel again to York, as I feel I’ve checked it off the list. But if fate brings me there, I wouldn’t hesitate to stay at the Elmbank again.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Sara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place to stay over
2024년 3월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 3월 30일
Thank you for your 5 out of 5 review, we appreciate the positive feedback!

10/10 - 훌륭해요

Alison 님, Chester le Street

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 3월 30일
Thank you for your 5 out of 5 review, we appreciate the positive feedback!

10/10 - 훌륭해요

Gabriela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is really nice, beds so comfy and service was excellent!
2024년 3월에 3박 숙박함
답변 제공: Reception Team 님, 2024년 3월 24일
Thank you for your 5 out of 5 review, we appreciate the positive feedback!

10/10 - 훌륭해요

Gabrielle

Lovely characterful hotel
2024년 3월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 3월 24일
Thank you for your 5 out of 5 review, we appreciate the positive feedback!

8/10 - 좋아요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice staff, good breakfast, had one evening meal there which was nice.
2024년 3월에 3박 숙박함
답변 제공: Reception Team 님, 2024년 3월 24일
Thank you for your 4 out of 5 review, we appreciate the positive feedback!

10/10 - 훌륭해요

Karlee

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely old building with a lot of charm, and I was very impressed by the room
2024년 3월에 2박 숙박함
답변 제공: Reception Team 님, 2024년 3월 17일
Thank you for your 5 out of 5 review, we appreciate the positive feedback!

10/10 - 훌륭해요

Barry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our one night stay was lovely. Fuss free, early check in with a cheeky upgrade, the room was clean, warm and comfortable, and the staff were friendly and helpful. Breakfast was great the next morning. £18 for 24hr parking at the school. A short walk into York centre.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Bethany

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved that the hotel was in walking distance of the town centre, but far enough away from the hustle and bustle so was quiet at night. Felt safe, room was clean and a big room so great for the three of us sharing.
2024년 3월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 3월 30일
Thank you for your 5 out of 5 review, we appreciate the positive feedback and the kind words about the hotel!

10/10 - 훌륭해요

Hilary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent service, lovely room.easy to get bus into York if you don't fancy the walk.
2024년 3월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 3월 17일
Thank you for your 5 out of 5 review, we appreciate the positive feedback!

8/10 - 좋아요

Emily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely place - a bit of lack of communication regarding food ….. apart from that really lovely
2024년 3월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 3월 17일
Thank you for your 4 out of 5 review, we appreciate the positive feedback and we apologise about the lack of communication you faced regarding food.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스
Loved the architecture - the art deco windows. The staff were few in numbers but extremely helpful in making your?stay comfortable. I would stay there again.
2024년 2월에 2박 숙박함
답변 제공: Reception Team 님, 2024년 3월 17일
Thank you for your 5 out of 5 review, we appreciate the positive feedback!

8/10 - 좋아요

nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Like the age of the main building ; the art nouveau style . Colours of decoration compliment the building .
2024년 2월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 3월 17일
Thank you for your 4 out of 5 review, we appreciate the positive feedback!

10/10 - 훌륭해요

Leslie

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
There was a problem with our booking (not the hotel’s fault) which the person checking us in dealt with professionally. Each contact with a staff member was positive - they were friendly and helpful.
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

mark 님, Cleckheaton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel with period/original features well positioned for walking in to York and racecourse. Not much parking however a school right next door offered ample parking at £18 for 24 hours.
2024년 2월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 2월 27일
Thank you for your 5 out of 5 review, we appreciate the positive feedback!

10/10 - 훌륭해요

Chris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel, a great bar and decor
2024년 2월에 3박 숙박함
답변 제공: Reception Team 님, 2024년 2월 14일
Thank you for your 5 out of 5 review, we appreciate the positive feedback!

10/10 - 훌륭해요

Ellen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Elmbank is a wonderful place to stay in York. The price is right, the building is gorgeous, the bar and restaurant are lovely & cosy spots to chill, the staff are friendly, the room was comfortable and decorated beautifully, parking was available.
2024년 2월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 2월 14일
Thank you for your 5 out of 5 review, we appreciate the positive feedback and the kind words!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quite couple of days
Our second visit to Elmbank for a couple of nights as we passed through York on our way home. The rooms are well appointed, clean an have more flare you often see. We ate in the restaurant the first night and those serving us couldn't have done more to help.
2024년 2월에 2박 숙박함
답변 제공: Reception Team 님, 2024년 2월 15일
Thank you for the 8 out of 10 review, we appreciate the positive feedback and the kind words about our Hotel and features.

8/10 - 좋아요

Laura

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend in York
Loved the hotel decor. The tiles in the bathroom were beautiful. I love art deco. The room a fair size. The bed was really comfy to sit and relax in but a bit too firm to sleep in comfortably. The room was also very dusty. We didn’t eat in the restaurant but it looked beautiful. Staff were friendly and helpful.
2024년 2월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 2월 15일
Thank you for your 8 out of 10 review, we appreciate the positive feedback and your kind words about the Hotel in general and our staff.We apologise for the dust in the room and we will make sure that this is passed over to our Housekeeping manager.

8/10 - 좋아요

Joanna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel has been decorated in an art deco style with lots of oak panelling. It’s quite dark inside but cosy on a winters day. Rooms were nicely decorated and generally in good order. The reception and breakfast staff were fabulous and they had gluten free options 👍👍
2024년 2월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 2월 10일
Thank you for your 4 out of 5 review, we appreciate the positive feedback!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel
Really lovely hotel. We were in a really spacious family room with a seating area, which was a real bonus. We loved the decor. Would really recommend it
2024년 2월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 2월 10일
Thank you for your 10 out of 10 review, we appreciate the positive feedback!

8/10 - 좋아요

CHUN-LIANG

2024년 2월에 2박 숙박함
답변 제공: Reception Team 님, 2024년 2월 10일
Thank you for your 8 out of 10 review, we appreciate the positive feedback!

8/10 - 좋아요

Kevin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very friendly hotel but minimal parking availability
2024년 2월에 2박 숙박함
답변 제공: Reception Team 님, 2024년 2월 10일
Thank you for your 8 out of 10 review, we appreciate the positive feedback!

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A beautiful property, fabulous breakfast and helpful and friendly staff
2024년 2월에 2박 숙박함
답변 제공: Reception Team 님, 2024년 2월 10일
Thank you for your 5 out of 5 review, we appreciate the positive feedback!

10/10 - 훌륭해요

Lee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a courtyard classic room, which was excellent. Special mention to the gentleman on reception / bar, around midnight. Couldn’t have been more helpful and gave us plenty of insight & ideas for our break. ⭐️⭐️⭐️⭐️⭐️
2024년 2월에 2박 숙박함
답변 제공: Reception Team 님, 2024년 2월 10일
Thank you for your 5 out of 5 review, we appreciate the positive feedback!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
First time staying here and it did not disappoint! can’t wait to come back
2024년 2월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 2월 10일
Thank you for your 10 out of 10 review, we appreciate the positive feedback!

10/10 - 훌륭해요

Jacqueline

2024년 2월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 2월 2일
Thank you for the 10 out of 10 review, we appreciate the positive feedback!

10/10 - 훌륭해요

Gilberto

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El wifi no es muy bueno , todo lo demás ok
2024년 1월에 3박 숙박함
답변 제공: Reception Team 님, 2024년 2월 2일
Thank you for the 5 out of 5 review, we appreciate the positive feedback!

6/10 - 괜찮아요

Dianne

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Birthday night away
This was an over night stay booked for my birthday. Our room was lovely and the walk in shower was amazing. Nice bottles of water in the fridge and all the finishing touches like hairdryer, iron, ironing board, luggage stand etc. The bed was a king and super comfortable x I don’t want to be negative but the trip was special and supposed to be a relaxing break away. Workmen woke me up at 7.55am and the noise kept going. I thought they were on the roof but when I mentioned it to reception they said it was plasterers in another room. Not acceptable for people wanting to relax. Our window was also filthy and i know this sounds picky but it might be a good idea to get it cleaned.
2024년 1월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 2월 15일
Thank you for your review, we appreciate the feedback and the kind words about the Hotel and our features in the room.We apologise for the noise of the workmen that disturbed your stay at an early time in the morning, we surely don't aim to cause any distress to our guests so they should have been more aware of noises and guests around.We hope that this issue will not stop you from staying with us again.

10/10 - 훌륭해요

Laura

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really good experience on the whole. We stayed in a house deluxe room and the decor and facilities were excellent. Bathroom really clean and beautifully decorated. Tried to order room service via the App but was told by reception that they’d had a busy Sunday lunch and were re-setting the tables etc so that might be why service was not available. Receptionist was very good and suggested I just ring through my order. Booked a table in the restaurant in the end. Food was lovely. One suggestion, a few child friendly options/portions would be good. Parking wasn’t an issue as it was Sunday so managed to get a space on the road outside the hotel. All staff were professional and helpful. Perfect location if you’re happy with a 10 minute walk into town and great location if you want to go to York races.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Leanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely central stay
The hotel lobby area is very nicely presented. The rooms are sizeable with a great size bed. The shower was of good quality. Breakfast in the morning was particularly good.
2024년 1월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 2월 2일
Thank you for the 10 out of 10 review, we appreciate the positive feedback!

6/10 - 괜찮아요

Yesim Yaren

2024년 1월에 2박 숙박함
답변 제공: Reception Team 님, 2024년 1월 27일
Thank you for your 6 out of 10 review, we appreciate the feedback!

8/10 - 좋아요

Kailumb

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Reception Team 님, 2024년 1월 27일
Thank you for your 8 out of 10 review, we appreciate the feedback!

8/10 - 좋아요

Melanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed our stay at the Elmbank hotel , cant comment on the food as we ate out , the only fault i had was room service came around at 10am and when we asked if they could come back later they said they would , we returned to our room later that night and it had nt been changed and no clean towels , a member of staff sorted this straight away , so wasnt to much of a problem , i would definately stay again , thanks for a lovely break .
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

P D

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely beautiful hotel.
Comfortable, clean room in a beautiful hotel. Friendly and helpful staff.
2024년 1월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 1월 27일
Thank you for your 10 out of 10 review, we appreciate the positive feedback!

8/10 - 좋아요

Gayle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great visit to York
Hotel was just great, comfortable room, great food, breakfast was lovely. Room needed a little maintenance but noo issues, beautiful decoration and quality fittings. Best shower lve been in, water pressure amazing. Staff lovely and the building art deco inside, does not do it justice from how it looks outside, would definitely stay again.
2024년 1월에 1박 숙박함

8/10 - 좋아요

sharan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful Hotel
Really stylish and large boutique hotel. Great service, breakfast and rooms. Room was somewhat cold due to a possible heating issue and age and style of building. However it was a cold weekend in Jan!
2024년 1월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 2월 10일
Thank you for your 8 out of 10 review, we appreciate the positive feedback!

10/10 - 훌륭해요

Lydia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is like a hidden gem. It is a lovely building on the outside but the moment you walk inside, it kinda takes your breath away. The architecture/art that has gone into the place when it was built is amazing and they have kept everything almost original and even the modern decor is stunning. The room was brilliant. We got a free upgrade so that was nice. Really convenient location and parking. Staff were very professional and friendly. There were even staff there that weren't on shift that were being helpful. We were in the bar having a drink as a few of the staff were after their shifts and the night manager saw that we were looking at all the amazing architecture so he asked anither member of staff on shift to get us a booklet of info on all the history of the place and then came over himself to tell us about the place and give us a little tour. Just couldn't fault the place. Will definitely try and get back as we loved it.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Carly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful experience - beautiful hotel (rooms, lobby, restaurant), large room (triple lodge), yummy food, cute bar area. The restaurant is good, but they sometimes have events booked so it's not available - best to make a reservation to be sure. It's a bit of a long walk to get to the Minster (25 minutes), but not so far as it's not doable. Just bring comfy shoes!

10/10 - 훌륭해요

Chun yu

2024년 1월에 2박 숙박함
답변 제공: Reception Team 님, 2024년 1월 8일
Thank you for your 10 out of 10 review, we appreciate the feedback!

10/10 - 훌륭해요

George

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was a brilliant size and had everything you needed, the tea making station was brilliant and came with a coffee machine if needed, the amenities were fantastic
2024년 1월에 2박 숙박함
답변 제공: Reception Team 님, 2024년 2월 2일
Thank you for the 5 out of 5 review, we appreciate the positive feedback!

10/10 - 훌륭해요

Shirley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Reception Team 님, 2024년 1월 8일
Thank you for your 10 out of 10 review, we appreciate the feedback!

10/10 - 훌륭해요

Oliver

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 1월 8일
Thank you for your 10 out of 10 review, we appreciate the feedback!

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 1월 8일
Thank you for your 10 out of 10 review, we appreciate the feedback!

10/10 - 훌륭해요

Ryan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was spacious and clean. There was a parking option, which was nice since we rented a car, however, it was first come, first serve, and you would have to pay 10 pounds a night for the parking. Staff was great and it was a lovely hotel.
2023년 12월에 2박 숙박함
답변 제공: Reception Team 님, 2024년 2월 2일
Thank you for the 5 out of 5 review, we appreciate the positive feedback!

10/10 - 훌륭해요

DIANE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 1월 8일
Thank you for your 5 out of 5 review, we appreciate the feedback!

6/10 - 괜찮아요

Colleen

2023년 12월에 2박 숙박함
답변 제공: Reception Team 님, 2024년 1월 8일
Thank you for your 6 out of 10 review, we appreciate the feedback!

6/10 - 괜찮아요

Danielle

2023년 12월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 1월 3일
Thank you for your 6 out of 10 review, we appreciate the feedback!