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"Yes to both - check in very helpful. Look forward to return."

"Good staff service and clean rooms "

"Room was super big and clean. Perfect hotel for solo travel. Also a decent location that I was able to walk to almost everything!"

"Convenient airport shuttle, modern clean room and great breakfast!"

"It was amazing "

"The hotel and service was great. I loved the pillows too. "

"Stayed in a superior twin room on the 5th floor, which was clean and comfortable, with a walk-in shower (important because I have mobility issues). It was on the small side but not cramped. The decor seemed to be fairly new and in good shape, of a dark gray neutral sort. Staff on check-in were friendly, quick and helpful. It's a massive hotel that takes huge tour groups, so there were several hordes clumped together in the lobby and in the street area outside; there is also no visible place to sit and relax in the lobby, which is designed to get a lot of people through check-in quickly. I was so glad to find there was express checkout! There are several restaurants in the hotel which I didn't try, and lots of restaurants in the immediate area. Very close to everything in Bloomsbury. There was street noise at night but nothing extreme. "

"Good size room, excellent location "

"The staff was upper friendly and helpful, the hotel was so pretty, loved everything it had to offer and how close it was to everything!"