Northern Europe, hotel rooms at the Steigenberger

"Clean, everything was stocked up. No leaks or stains or gross amenities. Would stay again"

"Fantastic breakfast plentiful and a variety of fresh food with great views of Elizabeth Tower "

"Needed to refrigerate medication and the check in clerk moved us to a room with refrigerator."

"Excellent continental breakfast, front desk is friendly and helpful. Nice sky bar and restaurant."

"Very clean. Friendly staff. Not many amenities such as fridge and microwave "

"Wonderful Hotel on Kensington High Street next to the Palace and Gardens. Comfortable, clean and convenient with exemplary courteous staff this is by far our favourite London Hotel. There is a quiet confidence in delivering a first class experience, that only works when there is total team commitment. The Royal Garden Hotel has a team that provides an exceptional outcome every time which is why we return again and again. From reception to housekeeping , the restaurants and piano bar(try the cocktails) everyone pulls together 'on brand'. A must try."

"Hotel is stunning, the staff very helpful and polite"

"- Room not cleaned / towels not replaced despite multiple requests. - TV did not work yet technician never came (also requested). - Shower ran constantly varying from cold to scolding hot. - Room very warm, no temperature control. "

"room trash was not emptied upon arrival; shower drain VERY slow, TV didn’t work; light bulb fluckering"