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"Staff was super friendly. Room although fairly basic, was very clean. What you're paying for here is the overall property and amenities --- great breakfast, nice restaurant, thermally heated pools, cold pools, souvenir shop, clean shower & locker/bathroom facilities, very close to town and attractions, and an incredible view of the volcano. In short, I would stay here again for sure. Value for your money is really good."

"The pools and the area: amazing! the view from our room was breathtaking and unforgetable. I loved hight ceilings. Although, I was dissapointed by the hair dryer as it was really old and not a strong one. It was like somthing you would expect to see at a very cheap hotel. Also, the have a nice tradition of putting chocolate on the pillow before the bedtime, but they only put it 1 time out of our 3 nights. It is fine with me, it just the kids heard it and then they were a bit dissapointed. Also, they charged our aacount for extra 7$, which is nothing, but just weird as we didnt purchase or took anything from the bar. Overall it is good experience and the stuff was really good and helpful; at the front dest and at their sports/adventure area; very beautiful area. "

"Yes"

"Everything was amazing. From the lovely staff, to the cleanliness to the delicious breakfast; I would 100% recommend. They also give you the option to book different tours in La Fortuna through the hotel when you get there. I highly recommend the water rafting (action/adults)! Overall, a great experience and I would come again."

"The many hot and cool pools were always clean and never crowded . Staff were so helpful and friendly. Always leaving a special surprise in our rooms . The buffet breakfast had a large selection of western breakfast options as well as a Costa Rican option ."

"The stay was a highlight of COSTA RICA travel. This property gives you a chance to enjoy the combination of a wonderful hotel stay (with breakfast included) and hot springs. Take time and enjoy hot springs in combination with cold water swimming pools. You can spend 2-3 hours in the evening, and same time in the morning just after your breakfast. "

"El servicio al cliente bastante malo , la mayoría hablan regañando al cliente . La habitación con una de las camas sucias . El personal muy mal entrenado"

"Un hotel muy bonito. Piscina de agua fría y de aguas termales. Muy buen desayuno incluido."

"It was a very nice resort and we had a great time walking the Puma trail and relaxing in both the heated an unheated pools. Breakfast was very good and the coffee was excellent."