“1. 10월초에 방문 하였는데도 모기가 많습니다. 밤에 잠들기전에 모기를 잡고 자야했습니다.
2. 객실안에 물을끓일수 있는 포트가 없습니다. 따뜻한물을 원하면 바에 가서 요청을 해야합니다.
3. 객실안에 Bottle Opener가 없어서 리셉션에 요청하니 바에 가서 요청을 하라고 합니다. 바에서 Bottle Opener를 빌릴수 없냐고 물으니 호텔정책에 따라서 빌려주는 것은 불가능 하다고 합니다.
4. 호텔 수영장의 자쿠지에는 뜨거운물이 나오지 않습니다.
5. 호텔밖의 주차장에 차를 세우고 캐리어를 가지고 리셉션으로 가는길은 울퉁불퉁한 돌바닥이라 리셉션까지 들고 가야합니다.
6. 아침식사는 제한적이며 사람이 많을때에는 커피를 위해 길게 줄을 서야합니다.
삶은계란외에 프라이드에그나 오믈렛은 추가로 비용을 내야합니다.
7. 방에서 보는 바다뷰는 좋습니다.”
“This is a beautiful hotel with exceptional staff. The man at the front desk who checked us in was so polite, helpful, accommodating and they spoke both English and Italian. They also allowed us to shower in a room after we had checked out, since our flight was not until 7:30pm. They booked us a private car to pick us up at the Santa Teresa ferry port which was over 90 minutes away. I only had to email the hotel to request the pick-up which was nice and easy.The pool and the rooms are...
“The hotel is beautiful. Great views and private beach is a huge plus. Very close to the airport. Free parking is also very attractive. The staff is super friendly and competent. Overall I recommend the hotel.
Be careful with one thing. when you pay they add 5% for total stay and 15% for consumption at hotel that is not mandatory and is described as employee benefits. In my case it was about 200 Euros I declined to pay.”
“Wunderschöne Anlage – aber der schlechteste Fünf-Sterne-Service, den wir je erlebt haben
Das Grand Hotel Ma&Ma ist eine wunderschöne Anlage. Umso enttäuschender war der Service, den wir während unseres Aufenthalts erlebt haben.
Schon bei den Pool- und Strandhandtüchern erhielten wir widersprüchliche Auskünfte. Im Beachclub erklärte man uns, die schwarzen Liegen seien frei, während wir die weißen mieten könnten. Die schwarzen Liegen waren jedoch mit Handtüchern belegt, ohne dass Gäste zu sehen...