Northern Vietnam, Vietnam hotel rooms at the Independent

"The hotel was clean and the rooms lovely but more importantly the staff was fabulous. They went out of their way to help and we’re always gracious and smiling."

"Super comfy bed, the staff was very friendly and ready to help. The location is great, very close to all the restaurants and night market but it's still in a quieter road and we didn't hear any noise during the night."

"This is a wonderful hotel with extremely friendly and helpful staff. It is a beautiful hotel with an amazing breakfast buffet. It's location is perfect access to old town shops and restaurants, including a couple of tailors with great prices within a block."

"The staff were very friendly and accomodating ... happy that we chose thier hotel and visiting Vietnam."

"The staff are lovely! They go above and beyond, and are very helpful. When I had a migraine and couldn't make it to breakfast, they sent up a breakfast plate and especially made hot ginger tea for me. My partner would get their advice on appropriate attire for some of the places we visited. Every single person from front office to restaurant to housekeeping were warm and lovely. "

"Great staff "

"Attentive staff, clean rooms, well maintained common spaces!"

"Great hotel and gave us a beautiful suite. Enjoyed our stay will be back"

"Spectacular place. Lobby is fantastic. Rose and Lily were so welcoming. Michael makes a mean egg coffee. The spa is lovely. We loved the restaurant on the 9th floor. Great views!! You can see Train st. In the middle of a bustling city this is an oasis. "