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“The actual hotel was 5 stars. Wonderful and great location. But the communication was really poor - 2 stars. When you had been travelling all morning and arrive stranded on the road trying to get in. It is not ideal. The pre arrival communication needs to be better. Send one email for one booking and ask for everything to be completed so have codes before arriving.”

“Clean, contemporary base for exploring Lecce ”

“Positives: The room was very clean when we got there. The host was very kind to us and also very helpful. The room is very well located, just a few minutes away from the central area. Negatives : The AC was not strong enough for our liking. The host provided us with a fan which helped a lot. There was only 1 key to the room and we were 2 people. It was sometimes a little bit of a challenge to synchronize everything.”

“Web info indicates staff at check-in and check out, none seen. Not told to phone to get check-in instructions, did so because nobody there. Details via WhatsApp message were incorrect, concerning paper details? and tourist tax.”

“We couldn’t have loved our stay at Palazzo de Noha more. The location was perfect, the rooms were beautifully decorated, and the staff went above and beyond with recommendations and concierge service. Angela was especially wonderful and so helpful. We would absolutely recommend this hotel.”

“Great stay. Everybody really helpful and friendly. Good room. Good location. The breakfast place was also nice (they give you a voucher, a few minutes walk). Appreciated the flexibility - they let me keep the car in the parking space beyond check out time.”