“I have only stayed the four times and I wouldn’t stay anywhere else in Horsham. They have put me in early when I need to be in. They have put me downstairs when they I didn’t realise that we had to say upstairs or downstairs. I take my hat off to the cleaners they are excellent and the whole place is so clean. The waitresses are so polite and everyone talks to everyone. Excellent for everything even at the reception.”
“The room is an old "ATCO room", similar to a mine site accommodation but they are better.
The door had an inch gap on the bottom, letting in freezing wind. There was cob webs along the ceiling rafters. The wooden floor was unstable and squeaked with every foot step.
The mattress was too soft and uncomfortable. Improvements have been attempted but a lot, lot more is needed. The decor is depressing. A lot of highway traffic noise. There is a positive = the linen was clean. Due to not being...