Located in Nuwara Eliya, Cloud Nine Retreat is in the mountains. Nuwara Eliya Golf Club and Damro Labookellie Tea Centre and Tea Garden are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Pedro Tea Factory and Hakgala Botanic Gardens. Visit our Nuwara Eliya travel guide
How much does it cost to stay at Cloud Nine Retreat?
As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Cloud Nine Retreat on Oct 25, 2026 start from ₩58,051, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Cloud Nine Retreat?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Cloud Nine Retreat?
Check-out is at noon.
Where is Cloud Nine Retreat located?
Situated in the mountains, this hotel is within 1 mi (2 km) of Lake Gregory and Galway Forest Reserve. Victoria Park and Assemblies of God Church Nuwara Eliya are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Cloud Nine Retreat Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.6
Amenities
10
Staff & service
9.6
Property conditions & facilities
Rating 10 - Excellent. 8 out of 12 reviews
10 - Excellent
8
Rating 8 - Good. 4 out of 12 reviews
8 - Good
4
Rating 6 - Okay. 0 out of 12 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 12 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 12 reviews
2 - Terrible
0
Reviews
Verified review
10/10 Excellent
David
Feb 9, 2026
Liked: Cleanliness, staff & service, amenities
Friendly staff, nice location to see a sunset when the rain departed, and a distance from the town centre. Easy check in, good food, amazing shower pressure, WiFi that worked.
Stayed 2 nights in Feb 2026
Verified review
10/10 Excellent
Susan
Feb 3, 2026
Liked: Cleanliness, staff & service, amenities
The staff were extremely helpful, the room was spacious, comfortable and clean. The breakfast and dinner were lovely.
This is a lovely venue and a beautiful town. We had two nights here. The first was in a large family room in the basement, which was a little bit musty. But it was spacious and I appreciated that. The next night we moved upstairs to two large rooms with en suite. They were much more comfortable and lovely views. The breakfast was very nice and generous. The staff were very helpful.
We stayed just for a night as a stopover drive from arugam bay to Ahungalla. We had the family room which has two bedrooms, one with 2× double bed and the other 1x double bed. Had a fridge/freezer and a living room. No air conditioning but wasn't needed as the weather was already cold in nuwara Eliya.
Breakfast included offered western (sausages, toasted bread and eggs)or srilankan food (dosa, sambal, eggs). Offered fruita and juice.
Great location very high up on the mountain with a nice view of looking down.