숙박 시설 정면 - 저녁/밤
예약 가능 여부 확인

골웨이 하이츠 호텔 여행 후기

4 out of 5
골웨이 하이츠 호텔
Upper Lake Rd, Nuwara Eliya, CP

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 48개 이용 후기 중 27개" "
평점 8 - 좋아요. 48개 이용 후기 중 15개" "
평점 6 - 괜찮아요. 48개 이용 후기 중 4개" "
평점 4 - 별로예요. 48개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 48개 이용 후기 중 2개" "

9.0/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Balarajan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its a pretty relaxed environment and the staff were awesome!
2024년 5월에 2박 숙박함

6/10 - 괜찮아요

Kamani 님, London

연인과의 여행
Had more than enough night staff and they were helpful, but next day morning in the reception there was a young staff member who was managing the reception on his own could not even understand what I said, how to reply or speak English and how to print the closing bill to say there is nothing outstanding because I paid the dinner money when we had the meal and rest of the bill was already paid up front. This staff member running round in circle not knowing what to do and wasted almost more than 45 minutes of our time and made our day VERY, VERY MISERABLE... This should not be acceptable for a four star Hotel and I hope you consider paying for the inconvenience caused by your staff!!!
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Susan

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
mountain view laughable, don’t bother with upgrade, sleeping in a room with a thousand pigeons on the roof is not fun , the shower smells like a sewer
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Anendra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay at the Galway Heights Hotel may not have happened as I had booked the wrong night for accommodation! Dilshan and the team went beyond expectations and found 2 rooms for our travelling group (the last 2!)...was kind enough to show us the room and see if it met our expectations and had them both freshened up so that we could be comfortable for the night. The team at this hotel bent over backwards to help us, the room was big, comfortable and clean and the team in the restaurant were just as nice (the dining room is a work of art). The only thing to be wary of is that the rooms let in a fair bit of noise, so don't forget to pack your ear plugs!
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Vera

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I mist a haidryer
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

HARIHAR

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was great. We stayed for one night. Staff were very attentive and friendly. Highly recommended this place.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Raj

좋아요: 직원 및 서비스
Average stay, rooms basic facilities, basic. Staff were helpful though.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Ravitha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, clean n confy rooms
2023년 12월에 1박 숙박함

8/10 - 좋아요

Shashi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Value for money
Its more like a small boutique hotel. The facilities are limited and location is a bit inside. Its like more of a 3 star and the view is average but the staff is very helpful and friendly. The food is good but not great and the choice is limited. Its pocket friendly. Its fine for tourists with a medium bedget
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Shanee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and excellent service from staff, very welcoming and professional. Great breakfast with good spread and comfortable room.
2023년 3월에 1박 숙박함
답변 제공: AP 님, 2023년 3월 5일
Dear Sir, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better in your next visit! Many thanks, Front Office Manager, Galway Heights Hotel - Nuwara Eliya.

8/10 - 좋아요

José

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bon rapport qualité prix
Personnel avenant (et réactif à un problème dans la chambre) bonne restauration avec un très bon rapport qualité prix une meilleure wifi serait souhaitable literie confortable
2023년 2월에 1박 숙박함
답변 제공: AP 님, 2023년 2월 26일
Dear Sir, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better in your next visit! Many thanks, Front Office Manager, Galway Heights Hotel - Nuwara Eliya.

10/10 - 훌륭해요

Marc

2023년 2월에 1박 숙박함
답변 제공: AP 님, 2023년 2월 20일
Dear Sir, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better in your next visit! Many thanks, Front Office Manager, Galway Heights Hotel - Nuwara Eliya.

8/10 - 좋아요

Jørn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good and quiet hotel
Dejligt hotel i et roligt område i Nuwara Eliya. Fantastisk personale. Meget venlige og behjælpsomme. Det eneste der trækker lidt ned var kvaliteten af aftensmaden. Men absolut et anbefalelsesværdigt hotel
2023년 2월에 2박 숙박함
답변 제공: AP 님, 2023년 2월 13일
Dear Sir, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better in your next visit! Many thanks, Manager, Galway Heights Hotel - Nuwara Eliya.

10/10 - 훌륭해요

Andreas Roland

2023년 1월에 1박 숙박함
답변 제공: AP 님, 2023년 2월 1일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Vinosha

답변 제공: AP 님, 2023년 3월 9일
Dear Sir, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better in your next visit! Many thanks, Front Office Manager, Galway Heights Hotel - Nuwara Eliya.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2020년 3월에 2박 숙박함
답변 제공: A 님, 2020년 3월 16일
Dear Sir/Madam, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better in your next visit! Many thanks, Operations Manager, Galway Heights Hotel - Nuwara Eliya.

10/10 - 훌륭해요

Sarah

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very friendly , helpful especially in the dining room and with the bags on arrival /departure
2020년 3월에 1박 숙박함
답변 제공: A 님, 2020년 3월 16일
Dear Sir/Madam, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better in your next visit! Many thanks, Operations Manager, Galway Heights Hotel - Nuwara Eliya.

10/10 - 훌륭해요

실제 이용하신 고객

2020년 2월에 2박 숙박함
답변 제공: a 님, 2020년 2월 27일
Dear Sir, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better in your next visit! Many thanks, Front Office Manager, Galway Heights Hotel - Nuwara Eliya.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, friendly staff and the hotel is located away from busy area. Well maintained and pleasant to stay. House keeping was very good and the service was prompt. Very good breakfast including both continental and traditional Sri Lankan food. Only suggestion is the hotel should have a fan on hot days and minor facilities like hair dryer,
2020년 1월에 3박 숙박함
답변 제공: MADUSHAN 님, 2020년 2월 1일
Dear Sir, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better in your next visit! Many thanks, Front Office Manager, Galway Heights Hotel - Nuwara Eliya.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Charming small hotel with personal touch. Well looked after by Arull in the bar! Steps into the hotel despite a disabled access filter on the search but they made a temporary ramp within a couple of hours.
2020년 1월에 2박 숙박함
답변 제공: MADUSHAN 님, 2020년 2월 1일
Dear Sir, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better in your next visit! Many thanks, Front Office Manager, Galway Heights Hotel - Nuwara Eliya.

10/10 - 훌륭해요

Dickson

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: A 님, 2020년 1월 6일
Dear Sir, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better in your next visit! Many thanks, Operations Manager, Galway Heights Hotel - Nuwara Eliya.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Heartfelt Service
We were greeted warmly throughout the check in process. Our party of three booked two separate standard rooms but were "upgraded" to one big suite. Although we enjoyed the really spacious and luxurious suite, I found this a bit odd.
2019년 12월에 1박 숙박함
답변 제공: A 님, 2020년 1월 6일
Dear Sir, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better in your next visit! Many thanks, Operations Manager, Galway Heights Hotel - Nuwara Eliya.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
Great staff...
Our room smelled bad, and no A/C, poor or no Wifi signal. Bad signal on the phone, you needed to hang out of the window to get 3G/4G coverage. Bleech stains on our laundry. Breakfast buffe a bit too pricy due to what it offers, food from the restaurant was tasty. Vegetarian Byriani was great. Staff was excellent and very helpful, 5 out of 5.
2019년 12월에 2박 숙박함
답변 제공: A 님, 2020년 1월 6일
Dear Sir, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better in your next visit! Many thanks, Operations Manager, Galway Heights Hotel - Nuwara Eliya.

10/10 - 훌륭해요

Gerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Modern Hotel with warm and caring Staff
We had a very pleasant stay at the Galway Heights hotel in Nuwara Eliya. We were doing a tour of the Island so it was a very welcome stopover after leaving Gaille earlier that day. The roads are not very good in trying to get there, so you need to give yourself plenty of time. The hotel itself is a very modern building, and recently new, so it is a very nice place to stay. We were looked after so well by all the staff, and got a warm welcome, a comfy seat, and a refreshing drink, while a member of staff checked us in, which all happened so quickly that we were shown to our room in no time at all. Such fantastic service really means so much to tired guests who just want to get sorted, and get to their rooms, therefore we thank sincerely all the wonderful staff of the Galway Heights Hotel. For anyone interested in dining at this hotel, I have to say that the food is delicious, and well worth a try. We had such a wonderful young man look after us in the restaurant for all our meals. His name was Arul, and a more pleasant and friendly young man you could not find, we are so indebted to him for making our stay at the Galway Heights such a memorable one, and therefore because of his warm welcome and great attention to detail while we were there, would highly recommend this lovely Hotel and its caring staff in all departments to family and friends or anyone wishing to travel to that lovely area of Sri Lanka. Many Thanks to all from two very satisfied Irish Guests.
2019년 12월에 1박 숙박함
답변 제공: Prasan 님, 2019년 12월 26일
Dear Sir/Madam, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better on your next visit! Many thanks, Operations Manager, Galway Heights Hotel - Nuwara Eliya.

8/10 - 좋아요

Holly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely stay in local hotel
Nice local hotel to stay in. Staff were very welcoming and the hotel has everything you need. We enjoyed the fresh omelette cooking station in the morning! nly downside was the room was cold, but we were giving a little heater to put on.
2019년 12월에 1박 숙박함
답변 제공: A 님, 2019년 12월 15일
Dear Sir/Madam, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better on your next visit! Many thanks, Operations Manager, Galway Heights Hotel - Nuwara Eliya.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are Clean, friendly staff, good location
2019년 12월에 1박 숙박함
답변 제공: Operations Manager 님, 2019년 12월 14일
Dear Sir/Madam, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better on your next visit! Many thanks, Operations Manager, Galway Heights Hotel - Nuwara Eliya.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Its comfortable for one night only
It was great. The hotel was clean and great service. But management should brighten the hotel with flowers and decor. It was very dull and dark. No entertainment. Only one resturant which is not opened all day. Its not in the city, its deep into the forest. Its great for one night only.
2019년 11월에 1박 숙박함
답변 제공: A 님, 2019년 12월 13일
Dear Sir/Madam, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better on your next visit! Many thanks, Resident Manager, Galway Heights Hotel - Nuwara Eliya.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
清靜的地方，都企理乾淨，房間很大，空間感大
2019년 10월에 1박 숙박함
답변 제공: A 님, 2019년 12월 15일
Dear Sir/Madam, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better on your next visit! Many thanks, Operations Manager, Galway Heights Hotel - Nuwara Eliya.

2/10 - 너무 별로예요

Nir

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Horrible stay, worth 40usd max
Never again and don't get close. No elevator, hot water in the shower is enough for almost 1 person, the area is cold so they don't have air conditioning, but the room is very cold and they give you this tiny heater didn't hit even heat my socks. I don't know how they are rated as a 4 star hotel, even a glass for tooth brush and a face towel are missing. Worth maybe 40 usd per night no more.
2019년 10월에 1박 숙박함
답변 제공: A 님, 2019년 12월 15일
Dear Sir/Madam, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better on your next visit! Many thanks, Operations Manager, Galway Heights Hotel - Nuwara Eliya.

10/10 - 훌륭해요

EMAD 님, Saudi Arabia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel in a lovely place.
Hotel was great and in a good lication. I like the services provided. Staff and manager were very friendly. Thanks all
2019년 9월에 1박 숙박함
답변 제공: Milinda 님, 2019년 9월 24일
Dear Mr.Emad, It was truly a pleasure having you with us and Thank you very much for taking time to write a lovely review on your experience. We look forward to welcome you back with us at Galway Heights. Milinda Meegoda Resident Manager

8/10 - 좋아요

Susan

2019년 9월에 1박 숙박함
답변 제공: A 님, 2020년 1월 6일
Dear Sir, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better in your next visit! Many thanks, Operations Manager, Galway Heights Hotel - Nuwara Eliya.

8/10 - 좋아요

Sena 님, Adelaide,Australia

단체 여행, 출장 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Preserved nature close to the property. Free bike renting is an added advantage.
2019년 9월에 2박 숙박함
답변 제공: Milinda 님, 2019년 9월 18일
Dear Sena, Thank you for patronizing with us and taking time to write a review on you experience. We are glad that you have enjoyed your stay. Thank You, Milinda Meegoda Resident Manager

10/10 - 훌륭해요

Yohey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The facilities are clean and well maintained. And staff are very friendly and polite, smiling all the time which made me feel comfortable.
2019년 9월에 1박 숙박함
답변 제공: Milinda 님, 2019년 9월 17일
Dear Yohey, It was great pleasure having you with us and Thank you very much for the lovely comment. I will personally share this with my team. Thank you for your kind words and recognition. We look forward to welcoming you back with us. Milinda Meegoda Resident Manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A lovely hotel. Nice decor and friendly staff. Rooms are clean and a good size. The restaurant has good food and the bar area is a good place to have some pre-dinner drinks. Overall a good place to stay and explore Nuwara Eliya. Would recommend.
2019년 7월에 1박 숙박함
답변 제공: A 님, 2019년 8월 6일
Dear Sir/Madam, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better in your next visit! Many thanks, Resident Manager, Galway Heights Hotel - Nuwara Eliya.

10/10 - 훌륭해요

Pascal 님, WS

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Accueil et Service de grande qualité. Gentillesse du personnel. Propreté et chambres très confortables
2019년 6월에 1박 숙박함
답변 제공: gm 님, 2019년 7월 23일
Dear Sir, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better in your next visit! Many thanks, Resident Manager, Galway Heights Hotel - Nuwara Eliya.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel, property was well kept and better than expected.
2019년 4월에 1박 숙박함
답변 제공: A 님, 2019년 5월 3일
Dear Sir/Madam, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better in your next visit! Many thanks, General Manager, Galway Heights Hotel - Nuwara Eliya.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed the breakfast staff very friendly and the room great
2019년 4월에 2박 숙박함
답변 제공: A 님, 2019년 4월 11일
Dear Sir/Madam, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better in your next visit! Many thanks, General Manager, Galway Heights Hotel - Nuwara Eliya.

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful hotel with great staff
We really enjoyed our stay here. The room was spacious and extremely comfortable. The staff were all great. The hotel seemed quite quiet when we stayed there. The evening buffet was absolutely brilliant, with lots of freshly cooked food from around the world. The bar was also great, although it was quite quiet when we were there. The staff at the hotel helped us to organise a trip to Hortons Plains, at a very reasonable rate with a good driver. We had absolutely no complaints about this hotel it was brilliant value for money.
2019년 3월에 1박 숙박함
답변 제공: A 님, 2019년 4월 11일
Dear Sir/Madam, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better in your next visit! Many thanks, General Manager, Galway Heights Hotel - Nuwara Eliya.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Helt okej hotell
Jätteskön säng och rena rum. Badrummet luktar dock mögel och känns därmed inte så fräscht. Ett stort plus för maten, såväl frukost som middag. Hotellet ligger lite avsides och hiss saknas inne i hotellet.
2019년 3월에 1박 숙박함
답변 제공: A 님, 2019년 3월 27일
Dear Sir/Madam, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better in your next visit! Many thanks, General Manager, Galway Heights Hotel - Nuwara Eliya.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir würden herzlichst empfangen. Das Zimmer was schön groß und sauber. Anscheinend wurde das Hotel Mitte/Ende 2018 renoviert. Leider sind bereits ein paar nicht ordentlich verarbeitet, liegt wohl an deren nicht so hohen Ansprüchen. Leider sind die Zimmer etwas hellhörig aber es war zum Glück nicht allzu laut. Frühstück war super gewesen, jedoch für 16 $ p. P für diese Auswahl zu viel! Schön fanden wir es, dass uns die Rezeption bescheid gegeben hat, dass unten kurz Handwerker etwas montieren müssten und es laut werden kann. Ansonsten mit einer der schöneren Unterkünfte in Sri Lanka.
2019년 3월에 1박 숙박함
답변 제공: A 님, 2019년 3월 27일
Dear Sir/Madam, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better in your next visit! Many thanks, General Manager, Galway Heights Hotel - Nuwara Eliya.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and amazing welcoming and friendly staff. The room is large and totally new. Clean and comfortable. Highly recommended. Don't look further!
2019년 3월에 1박 숙박함
답변 제공: Sri 님, 2019년 3월 13일
Dear Sir, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better in your next visit! Many thanks, General Manager, Galway Heights Hotel - Nuwara Eliya.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 3월에 1박 숙박함
답변 제공: A 님, 2019년 4월 3일
Dear Sir/Madam, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better in your next visit! Many thanks, General Manager, Galway Heights Hotel - Nuwara Eliya.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 3월에 1박 숙박함
답변 제공: A 님, 2019년 4월 3일
Dear Sir/Madam, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better in your next visit! Many thanks, General Manager, Galway Heights Hotel - Nuwara Eliya.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 3월에 1박 숙박함
답변 제공: A 님, 2019년 4월 3일
Dear Sir/Madam, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better in your next visit! Many thanks, General Manager, Galway Heights Hotel - Nuwara Eliya.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 3월에 1박 숙박함
답변 제공: A 님, 2019년 4월 3일
Dear Sir/Madam, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better in your next visit! Many thanks, General Manager, Galway Heights Hotel - Nuwara Eliya.

8/10 - 좋아요

Madhushani

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great!
Rooms are very clean and tidy. Had almost all the amenities. Staff was very friendly and courteous. Food was good; but had the same ala carte menus everyday. Therefore because we stayed there for more than 2 nights, we got bored of the same food. Suggest to change the menus at least every other day. Overall we were happy about the service.
2019년 2월에 2박 숙박함
답변 제공: GM 님, 2019년 2월 28일
Dear Madam, Greetings from Galway Heights! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better in your next visit! Many thanks, General Manager, Galway Heights Hotel - Nuwara Eliya.