Grand Hotel

Property class: 4

Choose dates to view prices

Consider a stay at Grand Hotel and take advantage of a free daily manager's reception, a terrace, and a coffee shop/cafe. Treat yourself to some rest and relaxation at Grand Spa, the onsite spa. At the 5 on-site restaurants, enjoy lunch, dinner, and Indian cuisine. Free in-room WiFi is available to all guests, along with a garden and a playground.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Gym
The current price is ₩395,247
₩517,740 total
includes taxes & fees
Oct 25 - Oct 26

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double Room, 1 Bedroom, Hill View

A hotel room with a large bed, a nightstand, a desk with a lamp, a mirror, and a picture on the wall.

Deluxe Double Room, 1 Bedroom, Hill View

9.0 out of 10
Wonderful
(10 reviews)
  • Hill view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

A hotel room with a large bed, a wooden wardrobe, a desk with a chair, a television, and a lamp.

Junior Suite

  • Hill view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, 1 Bedroom, Accessible, Hill View

A hotel room with a large bed, a wooden chair, a small table, and a window with curtains.

Deluxe Twin Room, 1 Bedroom, Accessible, Hill View

10.0 out of 10
Exceptional
(2 reviews)
  • Hill view
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Gregory's Suite

A dining area with a chandelier, dark wooden furniture, and a large bowl on the table.

Gregory's Suite

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

A hotel room with a large bed, two bedside tables with lamps, a television, a fireplace, and a view of the outdoors.

Presidential Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Queen Elizabeth Suite

A spacious bedroom with a large bed, a chandelier, wooden paneling, and a mirror.

Queen Elizabeth Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Located in Nuwara Eliya, Grand Hotel is in the mountains. Horton Plains National Park and Victoria Park reflect the area's natural beauty and area attractions include Pedro Tea Factory and Hakgala Botanic Gardens. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with horse riding. Visit our Nuwara Eliya travel guide
Map
Grand Hotel Rd, Nuwara Eliya, 22200

What's nearby

  • A bar with wooden paneling, a bar counter, stools, and a seating area with a couch and chairs.
    Nuwara Eliya Golf Club
    7 min walk - 0.6 km
  • A winding road through a mountainous landscape with a village and a valley shrouded in clouds.
    Lake Gregory
    2 min drive - 1.5 km
  • Victoria Park
    7 min walk - 0.6 km
  • Holy Trinity Church
    16 min walk - 1.4 km
  • Assemblies of God Church Nuwara Eliya
    18 min walk - 1.6 km

Restaurants

  • Cafe Noshers
    18 min walk
  • Barista
    10 min walk
  • Indian Summer Restaurant
    3 min drive
  • Grand Indian Restaurant
    1 min walk
  • Adman's
    5 min drive

About this property

Grand Hotel

  • Upscale hotel in the mountains
  • A free daily manager's reception, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Grand Hotel. Treat yourself to some rest and relaxation at Grand Spa, the onsite spa. At the 5 on-site restaurants, enjoy lunch, dinner, and Indian cuisine. Free in-room WiFi is available to all guests, along with a garden and a playground.
  • Other perks include:
    • An indoor pool
    • Free self parking and valet parking
    • Bike rentals, a billiards/pool table, and tour/ticket assistance
    • Concierge services, coffee/tea in the lobby, and luggage storage
  • Room features
  • All 154 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and safes.
  • Other amenities include:
    • Separate tubs/showers, bidets, and free toiletries
    • TVs with cable channels
    • Electric kettles, heating, and daily housekeeping

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Travelife. For more information on what this certification requires and verifies, please visit their website.

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Nuwara Eliya
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 30 reviews
The price is ₩361,249
₩468,901 total
includes taxes & fees
Nov 22 - Nov 23
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Frequently asked questions

Does Grand Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–9:00 PM.

How much does it cost to stay at Grand Hotel?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Grand Hotel on Oct 25, 2026 start from ₩395,247, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Grand Hotel?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Grand Hotel?

Check-out is at noon.

Where is Grand Hotel located?

Situated in the mountains, this spa hotel is within a 10-minute walk of Victoria Park and Nuwara Eliya Golf Club. Assemblies of God Church Nuwara Eliya and Holy Trinity Church are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 124 out of 204 reviews
Rating 8 - Good. 52 out of 204 reviews
Rating 6 - Okay. 17 out of 204 reviews
Rating 4 - Poor. 6 out of 204 reviews
Rating 2 - Terrible. 5 out of 204 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all of it!!!! This is a beautiful and mystical hotel with lovely gardens and fine dining. There were so many beautiful rooms and the staff were exceptional.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in Sri Lanka. Superb service and reputation.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying was really good and we enjoyed. Staff was very supportive, professional, and well mannered. Above five stars for everything. Definitely worth visiting they have doing a good job on maintaining the property and preserving the heritage. Garden is well maintained and they are doing a great service
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic experience! Stunningly beautiful hotel, best possible service from the butler Louise and all the other staff, and very interesting to learn about the history of the hotel!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
One of the nicest hotels we have stayed in, wonderful staff and an incredible building!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous old world luxury. We had a lovely afternoon tea on the terrace. Soaked in the spa pool. Wandered the immaculate gardens. Had a world tour for breakfast. A lovely relaxed stay surrounded be helpful happy staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, wonderful breakfast and very attentive staff. Only thing missing was sun loungers outside somewhere. Beautiful gardens.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm pool and great gym, enjoyed the sauna.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, old world charm, over hundred year old hotel meticulously kept. Food was great at the Magnolia restaurant. The management and staff were great and made our stay comfortable.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely beautifully preserved period colonial property. Staff very good. Restaurants excellent - large breakfast buffet, afternoon tea fantastic and had two very good meals at the Indian and Thai restaurants. There is one thing that really lets it down though and that is the loud music played during afternoon tea by a flautist to a backing soundtrack and the live band in the bar at night. In my opinion both overly loud and really impact the ambience.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms,service,bars and food. Very welcoming manager at the cocktail bar who was great.lots of restaurants and bar and a very unique hotel in Sri Lanka.highly recommend it to to anyone who comes to this part of Sri Lanka
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely comfortable stay

A really lovely stay in a comfortable, clean hotel. The swimming pool is amazing and the gym is good too. Our room was very comfy and we had a good night sleep. The evening buffet and breakfast were also really nice.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Hotel with lots of historic character. Admin/hotel check-in staff was ok - just like any other mass hotel no customized attention or recognition of guests. Breakfast staff was very courteous.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were surprised by the size and substance of the building which combines Tudor and Edwardian style. The staff were charming and their service was faultless. Most cocktails were delicious and the food top notch.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite simply superb. The staff were extremely attentive and polite
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
She was a grand lady totally elegant. The staff was par excellance.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing charm and grandeur! Excellent friendly staff. Perfectly manicured garden. Recent improvements have definitely elevated the comfort in the rooms and common areas. Will come again!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent classic, historical hotel

Lovely classic old hotel. Perfect position to walk into town but also a bit on the quieter side too. Nice walks around quiet neighboring houses too. It’s a beautiful historic building with exceptional gardens. The rooms are spacious and older in style, so some people might not like the older quirks, but we loved it and would definitely recommend it. The staff were all very friendly and the food in the buffet breakfast was excellent plus the Indian restaurant on the entrance side of the property was great too. Loved our stay there.
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High tea only okay.

Beautiful old hotel….Indian restaurant was the best.. High tea service not great…people walking through restaurant always and service was inattentive.
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

Liked: Amenities
Every aspect of this hotel can be improved. First the Pro - the Hotel was Grand and impressive from outside. Breakfast was good and had variety. The Indian restaurant in a seperate building from the hotel had incredible food. The outside grounds were well designed. Cons - The staff were very upper lip and lacked English speaking skills. The rooms need major modernization and lacked simple Phone charging USB ports. The sinks drained very very slow. The plumbing needs upgrading. The Shower Tub needs a Glass enclosure instead of the flimsy curtain that blows open and wets the outside area. The electric fireplace was noisy and had an ancient look. The property had a British feeling but lacked warmth and was ancient in appearance.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with a traditional feel. Service is good but felt the level of service was not consistent for all guests. On occasions western guests got treated differently, eg with more attention vs guests of an ethnic origin. The service in general was very slow. We had to wait over 25 mins for a simple tea! The pool and gym area are nice as well as the gardens
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel to relax for a few days

We had a very enjoyable and comfortable two days stay. No complaints. Our room was nice and spacious, with a bay window and seating area. You do need to be a bit agile to climb out of the shower, which is over a bath with high sides. We tried several of the restaurants and the cafe. All were good. Service can be a bit patchy, but really, who cares when you are in such lovely premises with outstanding garden areas. We were very pleased to have chosen to spend two nights here; one night is not enough to fully appreciate what is on offer.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a trip back into an imperial past, that is now open to many. High ceilings, a mix of wood floor and thick carpets, and staff in a range of uniforms. The level of English is good (sadly, my poor French wasn't up to the task of testing the staffs'). There is a good selection of eateries ranging from 'stuff yourself silly' to light bites. I highly recommend the Thai restaurant downstairs. I would avoid the coffee shop, where I was unsuccessful in attempting to buy over-priced cakes to take out - after the guy "serving" me walked off twice, to deal with other people, I decided that two can play the walking away game. So, overall good, if uneven.
Stayed 3 nights in Dec 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Hotel is a nice place with a good location to see Nuwara Eliya. The hotel itself was very nice, but the rooms were poor, and need an upgrade. The Thai restaurant made amazing food. But! The staff at this property were the worst I have ever experienced, and my family and I experienced several situations with issues. First there was an issue with my mom wanting to go to the pool, which she was told she could, but when she got down to the pool area, she was told she was not allowed, even though there were only three people there and 12 empty chairs, so she was sent back to her room. Secondly, my dad wanted to enter the gym and sauna, and was told the same, he could not enter, event though nobody was there. The staff was so unfriendly and not helpful at all. Lastly, the worst things of all was, that we had paid for 4 breakfasts, but my wife could not join the trip, so we had paid for one extra and wanted to invite our Sri Lankan friend to join us for breakfast. The staff made a big issue with this, and that we had to pay for one extra, even though we were still four people, so we ended up paying for 5 breakfasts and only being 4. We were not met at all, and they were so unpolite to us the entire stay. When we checked out, the staff asked how our stay was, and we said it had not been good due to the many issues we had, and then the staff just walked away to another couple and asked them about their stay, so not listening at all. I would NOT recommend this place.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This was a luxurious property with fantastic amenities and excellent food selections.
Stayed 2 nights in Jul 2023