Find hotels near Oak Park, Reedsburg from ₩86,054

"We had to stop during our road trip and spend the night before heading on the road again to continue our trip. The check in was fine. Once we got to the room, the room was not cleaned. The bathroom was dirty in urine and hair all over. After we called date front desk, we were told that they don’t have another room in the same building and had to move to a different building. In order to do that we had to load our stuff in the car, get my kids including an infant, and drive there . The buildings of this property are all over the city. It’s very inconvenient to check in and have to load all your stuff in the car and drive to another location in the middle of the night. Customer service was terrible. The lady had the worst attitude over the phone. She would not listen to what I have to say, instead she raised her voice to talk over me as if it was my fault for requesting a clean room or for someone to come and clean it. Eventually we had no choice and moved to another building. Based on what they said that was an upgrade. The room was exactly the same. The building itself had to make a difference apparently. We finally checked in to the clean room at almost 2 am. I was told to call in the morning and talk to a manager. The manager told me he could give me 10% off our next visit. We are not coming back to this place ever again. A clean room should be standard practice. No one should feel terrible for wanting a clean room. "

"I left very early, so I did not get a chance for breakfast. "

"Parking was a bit difficult. Only one car per cottage. The rest had to go to overflow. We were traveling with 6 cars with our huge family. Also had to pay 100 dollars for deposit and another 100 for amenities. At booking it only mentions the deposit "

"Experience was great. Scrambled eggs and sausage need to be added for breakfast"

"The main lobby was experiencing leaks in the ceiling (below other rooms) with buckets and tiles and water dripping. The room I was placed in had a leaking toilet and I was expected to turn n and off the water valve to the toilet for each use. It then plugged up due to low water in the tank at one point. I went to get breakfast in the morning with barely a scoop of eggs and waited almost 20 minutes for the next order and no forks were provided. Thr staff was extremely polite and made the stay better as best they could, but definitely needs some major improvements in the facility. "

"Nice place for families to stay. Roomy and a lot of sports to offer. The rooms are adequate.. basic but it’s nice to have a full kitchen and living space. Pretty clean overall. Lots of towels and supplies. The check in process was easy and they are very friendly and helpful. I’d recommend it overall. "

"We found this to be a cute and charming hotel. Clean rooms and good breakfast. We will plan on staying again!"

"The club hours could be expanded to allow for more time.There for your family. Items in the cabin where we stayed need some maintenance , such as many of the blinds were broken. "