Verified
10/10 Excellent
Mai
Nov 24, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Mai
Stayed 3 nights in Nov 2025
Heart Rock Village
3.5 star property
Travelers find peaceful days near ferry terminals while enjoying thoughtful concierge services that ensure restful nights at this convenient retreat
Choose dates to view prices
Photo gallery for Heart Rock Village
Heart Rock Village offers a peaceful escape with practical amenities. Refresh your wardrobe with dry cleaning and laundry services, stay connected with in-room WiFi, enjoy meals at the on-site restaurant, and benefit from free self parking.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Laundry
- Room service
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Policies
Check-in
Check-in start time: 11:00 AM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 9:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Frequently asked questions
Is Heart Rock Village pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at Heart Rock Village?
Check-in start time: 11:00 AM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.
What time is check-out at Heart Rock Village?
Check-out is at 9:00 AM.
Where is Heart Rock Village located?
Situated in Ogasawara, this hotel is 2.4 mi (3.9 km) from Buta Beach.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.6
Amenities
9.2
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 11 out of 13 reviews
10 - Excellent
11
Rating 8 - Good. 1 out of 13 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 13 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 13 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 13 reviews
2 - Terrible
0
Reviews
Verified
8/10 Good
HOSHIYAMA
Feb 8, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
港から近く、テラスのついた部屋（デラ ックスルームを利用）は広々としていて快適でした。
朝晩とも、島の食材を活用した料理が良いです。
HOSHIYAMA
Stayed 3 nights in Feb 2025
Verified
10/10 Excellent
Verified traveler
Feb 15, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
島を楽しめるホテル
観光や買い物などの立地がとても良いです。食事をする場所が大きな木の下でとても良い雰囲気です。部屋の備品も過剰なサービスがなく気持ちいいです。
Verified traveler
Stayed 3 nights in Feb 2024
Verified
10/10 Excellent
HINANO
Mar 3, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設のスタップの方がとても丁寧で、毎日の食事では小笠原の食材が使われており、とても美味しかったです。
当施設で開催しているツアーに申し込みしていたことによって、より過ごしやすかったです。
ありがとうございました。
HINANO
Stayed 3 nights in Feb 2022
Verified
10/10 Excellent
Verified traveler
Mar 7, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの皆さんが親切でとても快適に滞在できました。
Verified traveler
Stayed 3 nights in Mar 2021
Verified
10/10 Excellent
Verified traveler
Mar 4, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフがフレンドリーでとてもいいと思います。居心地が良いです。
Verified traveler
Stayed 1 night in Mar 2021
Verified
10/10 Excellent
みな
Nov 6, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
みな
Stayed 3 nights in Oct 2025
Verified
10/10 Excellent
かつあき
Oct 25, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
かつあき
Stayed 3 nights in Oct 2025
Verified
6/10 Okay
???
May 20, 2025
Disliked: Staff & service, property conditions & facilities
???
Stayed 4 nights in May 2025
Verified
10/10 Excellent
Chieko
Nov 12, 2023
Chieko
Stayed 1 night in Nov 2023
Verified
10/10 Excellent
YANYAN
Sep 26, 2022
YANYAN
Stayed 3 nights in Sep 2022
Verified
10/10 Excellent
Michiko
Mar 28, 2022
Michiko
Stayed 3 nights in Mar 2022
Verified
10/10 Excellent
HIROTOMO
Dec 22, 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HIROTOMO
Stayed 1 night in Dec 2021