8/10 - 좋아요
kathleen M
단체 여행
2024년 6월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We originally reserved a room with one double bed, we spent one night in a tiny room which never should have been rented. It was hard for two people to move around. The porch was just off the room and the light was on shining all night in our room. The air conditioner was banging every three minutes. Despite this the next morning we confronted the manager and told him the room was unacceptable. Both the young lady at the front desk were exceptionally professional and kind. They immediately moved us to a better get room with two queen beds at no extra charge! The staff that kept the dining area clean as well as the housekeeping staff were not only friendly but worked very hard as was obvious by the cleanliness of the dining area and the rooms. We were very impressed and will definitely return
kathleen M
2024년 6월에 3박 숙박함