โEverything about our stay was exceptional. The location was right in the old town centre near many restaurants, shops and the water. The hotel manager Petko was super helpful and accommodating throughout our stay, and helped arrange anything we needed. He definitely made our stay extremely enjoyable and easy. โ
โVery nice property, new. Complimentary bottle of wine was very pleasing. Dinner at the hotelโs restaurant was good. Parking was easy and convenient. โ
โPanorama Blue is located in a perfect location to enjoy the evening and very close to the parking which is included! Thats a big bonus. The room was spotless and was a perfect starting point - just far enough from the tourist shops and a wonderful view in the evening to enjoy the sunset and the harbour. The reception and staff are 5 star. Highly recommeded.โ
โMy husband and I stayed for one night and found this all inclusive hotel fantastic. You are welcomed by the most friendliest concierge people. The room is clean and quiet. You have an array of delicious all-inclusive food and drinks (alcoholic drinks of their local brands are included as well!). The walk to the old town is just simply calming and beautiful. Itโs a 5-10 minute walk so the location is ideal. Parking is easy (paid 12levs). We will definitely be back! โ
โHotel is getting ready to close for the winter so it was a little empty but the food was ample and good, the staff are amazing. I forgot my uk to eu adapter and they loaned me one. โ
โByliลmy juลผ kolejny raz. We wrzeลniu teลผ siฤ wybieramy.Hotel wspaniaลy wszฤdzie blisko.Jedzenie wyลmienite, obsลuga bardzo dobra wszฤdzie czysto jesteลmy bardzo zadowoleni.โ
โDoskonaลa obsลuga i szybki oraz rzeczowy kontakt z klientem na wszystkich etapach uzgadniania przyjazdu i zameldowania. Kontakt rรณwnieลผ w jฤzyku polskim. Duลผa chฤฤ pomocy i zapewnienia goลciom maksymalnego komfortu. Dogodnie zlokalizowane biuro w Sลonecznym Brzegu przy przystanku autobusowym (Sunny Beach, 8240 Slanchev Bryag, Buลgaria) obsลugujฤ ce wiele rรณลผnych apartamentรณw. Bezproblemowe i punktualne zdanie kluczy i odebranie kaucji. Kaucja moลผliwa do zostawienia w gotรณwce albo poprzez blokadฤ...
โLocation of the hotel is perfect ๐rooms are clean and very good size, the views from the balcony were stunning.
The staff need some customer service training: on arrival at reception welcoming wasn't great a bit like shop transaction there is your room card and made sure we need to pay for the parking ( when we were booking parking was included is not, you have to pay 15lev per day); the worse was the breakfast staff - for 5 days i didn't get good morning ones. Everything was running out,...
โGenerally, communication was difficult to make regarding confirmation mail, correct location and different telephone numbers. But it succeeded in the end.
After arriving the boat, we realised that there was no electricity and water. This was fixed after a few calls next morning.
It would have been nice if there's an instruction card about how to use toilet and switch panel. They also should have provided the numbers in the boat where we can contact if you need help.
We liked the concept if...
