We had trouble checking in as we arrived a few minutes past 6pm which was their office closing time. We were unaware of this.
As we have mobile numbers from another country, we struggle to make phone calls to Canadian numbers, and no internet until logged in to wifi, so thankfully another Canadian guest phoned on our behalf.
We think there should be some way of contacting the managers securely for oversea visitors. Not no-reply email etc. Texts do not always come through to our phones either, or are no reply.
Also there was a dehumidifier set in our room, which we knew nothing about and it came on and off during the night - meaning no sleep. Perhaps instructions for this could have been on the wall, so we knew what it was and how to disable it.
Otherwise lady helpful.
