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Kamenoi Hotel Ome

4.0 star property
Travelers soak in rejuvenating indoor mineral hot springs at this peaceful hotel near Ome Railway Park, with easy access to Tokyo Summerland

Choose dates to view prices

Kamenoi Hotel Ome offers a serene retreat with two indoor hot springs featuring mineral-rich waters. Guests enjoy practical amenities like free in-room WiFi and parking. The hotel also provides convenient train station pick-up service for explorers.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
The current price is ₩268,056
₩297,693 total
Jun 1 - Jun 2
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About this property

Kamenoi Hotel Ome

  • Upscale ryokan near Ome Railway Park
  • Located close to Tokyo Summerland and Yokota Air Base, Kamenoi Hotel Ome provides an indoor mineral hot spring (onsen) and a restaurant. For some rest and relaxation, visit the 2 indoor hot springs. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self parking
    • Japanese breakfast (surcharge), free train station pick-up, and hot springs on site
    • An electric car charging station, a front-desk safe, and an elevator
  • Room features
  • All 56 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bidets, free toiletries, and hair dryers
    • Flat-screen TVs with satellite channels
    • Refrigerators, electric kettles, and heating

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 5 PM to receive dinner.
In addition to the listed hours, the hot springs are also open from 5-9 AM daily.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of JPY 2200 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: JPY 2200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 3:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Guests with tattoos are not able to use the onsite public bathing facilities

Frequently asked questions

Is Kamenoi Hotel Ome pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a fee of JPY 2200 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Kamenoi Hotel Ome?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Kamenoi Hotel Ome on Jun 1, 2026 start from ₩268,056, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Kamenoi Hotel Ome?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Kamenoi Hotel Ome?

Check-out is at 10:00 AM.

Where is Kamenoi Hotel Ome located?

Situated in Ome, this ryokan is 1.1 mi (1.7 km) from Ome Railway Park and within 9 mi (15 km) of Yokota Air Base and Tokyo Summerland. Mount Mitake and Lake Miyazawako are also within 12 mi (20 km). Ome Station is 13 minutes by foot and Higashi-Ome Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 42 out of 95 reviews
Rating 8 - Good. 37 out of 95 reviews
Rating 6 - Okay. 12 out of 95 reviews
Rating 4 - Poor. 3 out of 95 reviews
Rating 2 - Terrible. 1 out of 95 reviews

Reviews

Verified

10/10 Excellent

Ka Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Good service. Delicious dining. Pleasant stay. Value for money.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Front desk staff were polite but slightl indifferent, with the exception of one very kind staff member- Tang. She was vmvery attentive and kind. The 7th floor spa and the restaurant's staff were the reason why I gave this place 5 stars instead of 4. The entire restaurant staff made my stay delightful and warm. The food was simply but delightful. And there was one memorable elderly Japanese woman who made me feel just at home with her smiles and energetic conversation- despite not understanding one word! The views of the mountains and the stream were great to wake up to each morning and the hot springs on the top floor were something I looked forward to each night of my stay. I dont know if the water was truly a hot springs natural water, but nevertheless it was clean, and the different temperatures of each bath pool were very relaxing. Thank you Kamenoi for a terrific stay! All of the guests were Japanese, making it understanding that no one really spoke English! But again, a terrific stay.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Tyler

Liked: Cleanliness
Disliked: Amenities
Nice location when sightseeing in the area. The AC did not work and would only output heat for all of the heating, cooling, and fan-only options. We struggled to open a window to get the temperature down. We messed up when booking a room and ended up with a room that didn't have a shower/bath.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

KOUJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食は大変良かったです。
Stayed 1 night in Apr 2026
Verified

8/10 Good

まゆみ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックアウトが11時だとありがたい お風呂場更衣室にビニール袋あるといいかと思います 食事も美味しくて部屋も快適 また良子させて頂きます
Stayed 1 night in Apr 2026
Verified

4/10 Poor

みねこ

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
夕食のお料理が出てくるのが遅い。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

中村

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの皆さん全員に親切にしていただきました。 部屋付きのドッグラン、ジェットバス、広い部屋とても良かったです。 食事も葱鮪鍋が美味しかったです。 送迎バスの運転手さんもとても良かったです。 また、利用したいです。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

豊彦

Liked: Cleanliness, amenities, property conditions & facilities
問題点と思うところはなかった。気持ちよく利用させていただきました。
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kanae

Liked: Cleanliness, amenities
食事が素晴らしい
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

NATSURO

Liked: Cleanliness, staff & service, amenities
都内から普通電車で１時間。駅前には何も無い、周りに観光地も無い。だからこそ、静かで自然が、こんな近くに保たれている。食事も星５。夜食はビックリする上レベル。朝食も星５。３杯もおかわりしてしまった。なんて言ってもプライベートドックランが良かった。寝室プラス和室が良かった。フリードリンクも星５。必ず、また行きます。犬にとっても人間にとっても移動時間が短いのはベスト。帰宅時は、ホテルから青梅駅まで歩いて帰りました。
Stayed 1 night in Dec 2025
Verified

8/10 Good

Fumiko

Liked: Cleanliness, amenities, property conditions & facilities
ペットのカートなど用意されていて、とても良かったです。部屋も広く快適でした。 食事が少し物足りない感がありました。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kanae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
夕食も朝食も素敵でした！都内からこの近さで旅行気分を十分味わえました。リピート確実です。
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Chizuru

Disliked: Staff & service
亀の井鴨川に以前に行って大変良かったので色々行ってみたいと思い、青梅に今回行ったらお風呂は古くさい、ご飯は美味しくない、子供の遊ぶスペースはない、たかが卓球が有料で、退屈しました。サービスが少なすぎます。もう行きません。
Stayed 1 night in Sep 2025
Verified

8/10 Good

エルデネ

Liked: Amenities, property conditions & facilities
宿泊して良かった！
Stayed 1 night in Sep 2025
Verified

8/10 Good

???

Liked: Cleanliness, staff & service, property conditions & facilities
お風呂が古く残念
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Junko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お食事や館内のサービスがとても良かったです。 空調の調節が少し難しかったのみです。また行きます。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

なおみ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
前日に予約しましたが、来てみてびっくりしました。スタッフも施設もすごくよかった。駅からのシャトルバスでは冷たいおしぼりも用意され感激した。ウェルカムドリンクも子ども達も大変喜んだ。お食事もあの金額で，質の高い料理だと思った。夏の疲れを癒やしてもらった。家族で、毎年このホテルに泊まりたいと話した。素晴らしい夏の思い出をありがとうございました。
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Iwabuchi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事の内容が良くなかった。あれは、老人食です。食欲旺盛な人向きではありませんね。朝夕共にげんなりでした。
Stayed 1 night in Aug 2025
Verified

8/10 Good

Tsutomu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が清潔で居心地がよく、料理も期待以上に美味しかった。コストパフォーマンスはかなり良いと思う。
Stayed 1 night in Jul 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

宿泊の感想

設備は新しく清潔感があります。食事も美味しい。改善してほしい点:　朝食の受付処理が遅く、少し待たされました。
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Yosiyuki

Liked: Cleanliness, staff & service, property conditions & facilities
非常に良かった
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

ゆか

Liked: Cleanliness, staff & service, amenities
夜ご飯、朝食とても美味しくいただきました。 夜ご飯後のサービスの担々麺がとても嬉しく美味しかったです。 部屋に置いてあるドライヤーや、ウォーターサーバー、ロビーにあるフリードリンク、部屋の洗面所にペーパータオル、4人で泊まったので、歯磨き用コップは各々色違いで置いてあったり、細やかなサービスとても良く過ごしやすかったです。近くにコンビニがないのでアルコールはホテルの自販機でした、値段を安くして欲しいなぁと思いました。
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

TOMOMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
急遽決めた宿で、本来はペットと泊まれる部屋でしたが、友人と2人で泊まりました。少し獣臭は感じましたが、すぐに慣れます。部屋も広く、清潔にしてくれているため、居心地が良かったです。外の芝生を見ながら、ジャグジーのお風呂に入れるのも楽しかったです。
Stayed 1 night in May 2025
Verified

10/10 Excellent

TAMURA

Liked: Cleanliness, staff & service, property conditions & facilities
食事が良かった。
Stayed 1 night in Nov 2024
Verified

8/10 Good

ありす

Liked: Cleanliness, staff & service
客室からもレストランからも温泉からも素敵な景色が望めて、お部屋も綺麗でした。また泊まりにいきたいです。
Stayed 1 night in Sep 2024