Ono, Hyogo Prefecture hotel rooms at the Nikko

Very friendly and helpful staffs. They help us with shuttles, bus, luggage storages…etc. Excellent service. Food is great. The hotel decoration is very nice. Our stay was a rainy night so we didn’t able to enjoy the outdoors. If not, it will be great space to enjoy the outdoor also.

What a great place... Everything was great! As a ryokan, the room was Japanese style, no shoes. The staff was not very conversant in English...enough to get by... and it could NOT have been better. The onsens were fantastic, eating in our yakatas a true experience. At dinner, the staff knew about our allergies and dislikes. The unbelievably wonderful waitress from Vietnam (I foolishly didn't get her name.) assured us at the beginning of our multi course meal that she and they would take care of...

The Oriental Hotel was very comfortable and attractive with lovely views of the bay or mountains. The staff were extremely helpful, pleasant and overall very charming. The location is in the upscale shopping district and next door to a museum and attached to Barney's New York. The food was really quite good both in the restaurant and room service. I loved the Japanese breakfast! Unlike the Mandarin Oriental in Tokyo, the Oriental Hotel is very generous and you are allowed a set breakfast and...

Clean, spacious, and luxurious breakfast each morning. Nice views and a good location.

Great

Stayed only one night. Everything is great.

This hotel is excellent. Friendly service, they're attentive to your needs at all times. Amazing breakfast. I'm an experienced traveler and Marriott or Hyatt hotels could only dream of the attention and service this hotel provides.

Very near to Sannomiya Station. Easy access to tourist attractions and plenty of places to dine. The room was spacious and comfortable and the breakfast buffet was delicious with many options. Great choice for families.

Supreme Japanese hospitality. The amiable staff enjoyed every minute of my stay. It is a beautiful site to explore the area with fantastic nature and architecture around the hotel. Highly recommended.

Loved this property and onsen! After spending the last two weeks walking all over Tokyo this was a wonderful way to relax! Part of the onsen is outside and overlooks the water. The harbor and Chinatown make it a great area to explore.

They also have large size slippers!

Staff was amazing

Everything Excellant!! Recommendable.